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Solvaderm Reviews

4.4 Rating 552 Reviews

85 %

of reviewers recommend Solvaderm

Company Reviews

Product Reviews

4.4

Based on 552 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+17272607109

Email:

rahul@solvadermstore.com

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Solvaderm 1 star review on 30th October 2020

Solvaderm 3 star review on 22nd July 2020

Solvaderm 1 star review on 6th January 2020

Solvaderm 2 star review on 2nd January 2020

Mikel Anne Giunta

Solvaderm 5 star review on 13th November 2019

Anita Wilkinson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BUYER BEWARE - THEY LIE. I'm 69, a retired career businesswoman and ran my business for over 40 years. I understand shipping procedures very well. You order, they pull the money instantly, send an email saying the item is about to ship. 4 days later, the item has not left the warehouse. They blame it on Thanksgiving - I'm allowing for that day. They won't give you a Supervisor, say the Supervisor will call back - and they never do. We'll see if this message ever gets posted, or is buried on page 100. I will also review on every Beauty website, Yahoo, call the FTC, and dispute the charges, because if they can't even ship the item within a timely manner - I doubt I'll be impressed with the product. And if you look at my reviews on Google and Yahoo - you will see that I am one of those people who's reviews are ALWAYS positive and glowing. I'm not a complainer.”

Posted 2 years ago

“I have not received my product as of yet!!”

Solvaderm 1 star review on 29th October 2020

Posted 3 years ago

“As a first time customer, I was offered a 20% discount. When I finished shopping, there was no code to enter at checkout that would be accepted for more than a 10% discount. I respect transparency and ease of offering. I did order one Solvadermstore stemuderm, the bottle is defective so product partially comes out the Nozzle while the rest escapes from the top of the container.”

Posted 3 years ago

Dear Ann, Thank you for taking the time to submit this review. We will recheck your order and apply the necessary discount. By the way, please remove the plastic seal that covers that the container to use the nozzle properly. Should you need further assistance, please call us at 888-675-0241. An update regarding your discount will be provided within 2-3 business days. Regards, IHealth Fulfillment

Posted 3 years ago

“Customer service is bad. The price is overpriced. Saw no results.”

Posted 3 years ago

Dear Valued Customer, Thank you for sharing your opinion. We would like to know how we could serve you better. Our records show that we have not serviced any orders for you. If you would like speak to one of friendly CSRs, please call us at 888-211-8468. We are more than happy to assist you with your questions or skin concerns. Regards, IHealth Fulfillment

Posted 3 years ago

“The free trial vial I received was empty - I can't get anything out of it.”

Posted 3 years ago

“I haven't received my Solvaderm yet.”

Posted 3 years ago

Dear Vicki, Thank you for taking the time to submit this review. Our records show that your order was delivered on 10/5/2020. USPS Tracking Number: 9400136895232158256434 Your item was delivered in or at the mailbox at 1:36 pm on October 5, 2020 in MYRTLE BEACH, SC 29579. If you need further assistance, please don't hesitate to contact us. Regards, Solvaderm

Posted 3 years ago

“I DO NOT WANT ANOTHER SAMPLE! CANCEL, CANCEL, CANCEL!!!!! YOUR WEB SITE IS VERY TRICKY AND HARD TO NAVIGATE WITHOUT MAKING A PURCHASE!! I LIKE YOUR PRODUCT BUT DO NOT WANT ANOTHER SAMPLE!!! AND I DO NOT LIKE NAVIGATING YOUR WEB PAGE. VERY, VERY, VERY, DIFFICULT TO USE. CANCEL, CANCEL, CANCEL THE SAMPLE - WILL ONLY USE TELEPHONE FROM NOW ON! THANK YOU, M. WELLS”

Posted 3 years ago

“This product flakes really bad. It does not go on smooth . It’s deceiving .You cannot wear make up after applying it . Does not work at all!!!”

Posted 3 years ago

“Did NOT receive the product! No review is possible!”

Posted 3 years ago

“I was very unhappy and Displeased because all of the coupons I tried to use for a discount did not work at the end I said I would get 25% off and according to your customer service I don’t!, that coupon was expired ALSO, but unfortunately all of the coupons are expired so not being able to receive 25% off has made me unhappy I will keep my order when I receive it but I will no longer order from your company nor will I reefer your company to my friends Thank you have a great day!”

Posted 3 years ago

“You sent me the wrong items and never responded to my email messages to get it resolved. Shame on you, I have been a customer of yours for years! Never again”

Posted 3 years ago

“I received my package and was disappointed that I felt I received the wrong products. It was misleading on the website that I was going to receive 2 bottles of Stemuderm instead I received 1Revivatone and 1 Stemuderm - I contacted your customer service and they were not helpful at all. She said I could return the revivatione and get my money back but she hung up on me before telling me how and what to do to return and I also asked her how much I would be refunded but she did not know and like I said she hung up. your product description was very confusing especially when you state the stemuderm works on the face and neck and then you provide another product for the neck I will no longer purchase your produce and I will also let others know that your product descriptions are misleading. Very disappointing - and your customer service leaves a lot to be desired. you should take some pointers from QVC and HSN Order SOL177597”

Posted 3 years ago

“I still have not received my order, and the tracking takesyou to a page that it's been taken down. Please advice. Thanks”

Posted 3 years ago

“First I'd like to say Solvaderm is a good product, but the packaging absolutely is horrible. This makes me concerned about my purchases. Please include instructions on how to open the product and get it out of the jar/bottle. A simple squeeze bottle would be so much easier and efficient. Way too complicated. A waste of money to me and I can't see how much is remaining in my jar before I need to repurchase. Why are you spoiling a good product with so much extra plastic is beyond me.”

Posted 3 years ago

“Ask me in 30 days”

Posted 3 years ago

“I did not receive my sample. What's the deal.”

Posted 3 years ago

“This is a SCAM. I ordered 2 items, only one came. I asked them to send it and they said ok. Never got it. Then they said they had no order for me. So I sent them a copy of it and they said they sent it. I told them only one came. They said oh we only have one order, although I already sent them the receipt with both orders, I still resent it. They said they only charged me for one. So I sent them my debit receipt for both items and They said the computer glitches and only one order was received. Now they will not reply with a refund for the second item and they haven’t sent the second item. So after all that I am out money for the eye serum. Don’t waste your time or money. SCAM!”

Posted 3 years ago

“Can I return the large order? I thought I was buying stuff for melasma. I will keep the first order”

Posted 3 years ago

“I have yet to receive my items. The tracking number given does not not work.”

Posted 3 years ago

“I would like other people to know how this company has stolen money from my account for a free sample that was only $4.95 and some how stolen $300.00 of my card and said that was for the subscription for their products I haven't received it's not good business to be dealing with thieves I asked them for a receipt and they refused to provide me with that as well”

Posted 3 years ago

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Solvaderm is rated 4.4 based on 552 reviews