Login
Start Free Trial Are you a business? Click Here

Southern Fried Chics Reviews

4.2 Rating 6,766 Reviews
79 %
of reviewers recommend Southern Fried Chics
4.2
Based on 6,766 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Visit Website

Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

Write Your review

Loved my dress! Fit great, quality was awesome!
Southern Fried Chics 5 star review on 9th December 2020
Helpful Report
Posted 5 years ago
SFC is awesome!! Lots of cute stuff.
Helpful Report
Posted 5 years ago
The shipping was so quick! Great quality and I love everything I order!
Helpful Report
Posted 5 years ago
Fairly quick shipping.
Helpful Report
Posted 5 years ago
I saw the Glitter bombs and then asked if they didn’t fit-could I return! The response I got was “yes!” I ordered them, sure enough- they didn’t fit! I sent request to return/exchange and the return was rejected! I was furious!! I called, emailed, sent messenger messages and still waiting after a week and half of trying to get someone to help me! I even sent pic of messages which was sent to me saying I could return before I even ordered! I keep getting ‘Bot messages and no response from customer service! This company had terrible customer service, and I am still angry that no one has attempted to reach out even though I sent email, messenger messages, and I left voicemail!! Terrible customer service!!
Helpful Report
Posted 5 years ago
Hello, I ordered a pair of the glitter bomb sneakers a few weeks ago and when I received them a few days ago they do not fit. They are too small. I am an 8 1/2 and sized up to 9 like you said to but they still don’t fit. When I called, I was told you will not exchange them due to the sale price. It did not say that anywhere on the website. I clicked an ad on Facebook which took me directly to the page with the glitter bomb shoes. Nowhere on there did it say that there would be no exchanges or returns. But now I am just going to be out of the money with a pair of shoes I can’t wear? I am appalled that you think this is how to run a business. I would not have bought the shoes if I knew there could not be any exchanges. You did not put that information on the page or anywhere in the check out process and that is not my fault. I would like to be refunded or exchanged for a size 10 glitter bomb sneaker. After looking over your social media pages, it seems I’m not the only one with this issue. I’ve talked with a few other people who have said you decided to actually fix their issue. You need to fix mine too please. This isn’t fair. I was excited to find your shop, but after this awful customer service, I am absolutely devastated. Thanks. Ashleigh Burr Order #: 1005944
Helpful Report
Posted 5 years ago
I ordered the bling shoes for my daughter for Christmas. They came very quickly. Can't wait to give them to her.
Helpful Report
Posted 5 years ago
I so much love this company! Not only do they have great quality, unique merchandise, their customer service has been great. They do their best in shipping out in a timely matter and I love that they keep us all posted on Facebook as to shipping, new merchandise in, and what is all going on. I also love that their models are real sized people. All sizes! Great company!
Helpful Report
Posted 5 years ago
Cute unique stuff that gets attention!
Helpful Report
Posted 5 years ago
Was told I couldn’t get a refund for the difference of a black friday deal that wasn’t added to my order. Terrible customer service!
Helpful Report
Posted 5 years ago
I found the most beautiful sequin duster to wear with an Art Deco style dress! I was so pleased with this purchase!
Helpful Report
Posted 5 years ago
Worst customer service ever. Takes days or weeks to respond and refuses to help rectify errors.
Helpful Report
Posted 5 years ago
I was sent wrong size shoes. After four days finally got through to customer service and was told that I ordered the wrong size but we can help you exchange them no problem. I do the exchange form to find out you refuse to exchange for same item because I used a discount code. Too bad you’re stuck with wrong size. Thanks for nothing. Terrible customer service and blame the customer for mistakes. Nice job. I won’t be buying anything from this site again.
Helpful Report
Posted 5 years ago
Cute clothing ordered a size smaller than what I thought I was in jeans and a size bigger in shoes
Helpful Report
Posted 5 years ago
Happy Customer
Helpful Report
Posted 5 years ago
I would literally give zero stars if it were an option. The customer service is terrible and they find every little loophole to avoid giving a refund or exchange. I couldn't even get an exchange for the same dress in a different size because I bought it on sale? Took over a month and a half to receive my order and have never been so disappointed in a company. Needless to say, I won't need the 10% offer they're trying to send to get me to leave this review.
Helpful Report
Posted 5 years ago
Took forever for my orders to arrive. One I placed over a month ago still hasn't arrived. I had to email and never received an actual response, just a "Congratulations, you've earned a $5 gift card." The jeans I ordered are cute, but don't give me that "good butt" we all hope for. The pockets aren't placed close enough together. The glitter shoes are low quality. The best part about the order is my "not my pasture, not my bullshit" koozie and SFC didn't event make that. I really want to love this company, but the order issues need to be fixed first before I would order anything else....even though I want to give them a second chance.
Helpful Report
Posted 5 years ago
Unfortunately my one encounter with his company was buying a single item. Some of the glitter bomb shoes, following all the tips I sized up. Turns out they were too big. And this company very coldly said nothing they could do, they won't take a return. So now I'm out $25 with a pair of shoes I can't wear. Pretty evident the company would rather just take another 20 to $30 from my pocket rather than make a happy customer. Which is what it is, that's how they like to run things.Bummer, really wanted wear these!
Helpful Report
Posted 5 years ago
I have ordered many pieces from Southern Fried Chics and I will say, they never disappoint! All items are high quality (even the dusters made of sequins) somehow my husband decided to throw mine in the wash on delicate cycle and I nearly cried before opening the washer lid. To my surprise only 3 sequins popped off. I don’t recommend washing it in washer haha. But that’s my example of the great quality items they carry. I still wear (almost daily in winter ) one of the first sherpa pullovers they ever carried. It’s like my comfort Clothing.
Southern Fried Chics 5 star review on 8th December 2020
Helpful Report
Posted 5 years ago
First time ordering. Love love my shoes! Can't wait to get the boots I ordered...
Southern Fried Chics 5 star review on 8th December 2020
Helpful Report
Posted 5 years ago
Southern Fried Chics is rated 4.2 based on 6,766 reviews