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Southern Fried Chics Reviews

4.2 Rating 6,766 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,766 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Emily Hurst
Verified Buyer
“I love everything this boutique has just unfortunately the shipping and customer service response hasnt been great. I'm still waiting on an order from Nov and tried contacting yall and nothing.”
Helpful Report
Posted 5 years ago
Terry Martin
Verified Buyer
“The rain boots are absolutely beautiful great fit 😃”
Helpful Report
Posted 5 years ago
Olivia Fitzgerald
Verified Buyer
“Please give me a call. (765)309-1505 I haven't had any luck getting ahold of anyone.”
Helpful Report
Posted 5 years ago
Stacy Johnson
Verified Buyer
“I still have not got my koozie”
Helpful Report
Posted 5 years ago
Holly Fuhrman
Verified Buyer
“I ordered Sherpas, I LOVE the patterns and they are so comfy... But sadly, the sherpas don't stop shedding... The fuzziness gets on everything, I have washed mine 2 times now and still the shedding is so bad. Makes me very sad because I don't even want to wear mine since it sheds so badly.:(”
Helpful Report
Posted 5 years ago
Renee Dennison
Verified Buyer
“Very cute clothes”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great quality clothing!”
Helpful Report
Posted 5 years ago
Natalie Cossey
Verified Buyer
“Love all the items I have bought from them!”
Helpful Report
Posted 5 years ago
Julie Harmon
Verified Buyer
“Ordered a pair of earrings and they never shipped them. Terrible customer service had to dispute my credit card after repeated attempts to get someone to call me back from SFC. I emailed and called repeatedly. No response from them until I filed w credit card company. Don’t waste your money”
Helpful Report
Posted 5 years ago
Jocee Pacheco
Verified Buyer
“Cute, unique clothes with fast shipping! I'll definitely be ordering again.”
Helpful Report
Posted 5 years ago
Dawn Brown
Verified Buyer
“I have ordered 3 times from SFC 2/3 have been awesome experiences. My 3rd purchase was a bit rough, the inconsistency of following policy and their ads of what was pre-order and not, communication with staff, low quality in expensive items are why I've left 2 stars instead of 5. Although I understand business during a pandemic, that does not cover the fact you could order through an ad not knowing it was pre-order (even paid expedited shipping for the order I received almost 4 months later). My entire order was held until everything came in but eventually shipped separately (against policy) along with my second order. I have given this feedback before with no response on fixing the issues. Also if you don't reply super nicely to their emails they refuse to respond to you, even if they are completely wrong in their information they are providing. I eventually had to reach out to a worker via Facebook messenger.”
Helpful Report
Posted 5 years ago
Lisa M Henley
Verified Buyer
“My poor review is because this will be the 4th time I have written a message just trying to get someone to look at the status of an order I placed the first of November. The order # is 992110. It has been over 3 months since this order has been placed. I am almost to the point to contact PayPal and file a dispute over a purchase I haven’t received in over 3 months and can’t get the business to respond to any messages. This is not the route I want to take but you are leaving me no other route to take. No one should have to go through this to receive the merchandise they have ordered. Please help.”
Helpful Report
Posted 5 years ago
Mallory Girton
Verified Buyer
“The quality of the products is awesome. I ordered a koozie as a gift, got it in & it was misprinted... Totally not what I wanted. So I tried calling the store & I called 3 times before deciding to leave a voicemail... I never heard anything back.. Reordered the item, it’s now late for her birthday & I spent more than I was hoping... Just frustrating when you order something, it’s not what you wanted, and you can’t get ahold of anyone...”
Helpful Report
Posted 5 years ago
Taylor Stephenson
Verified Buyer
“Although I love everything that I have ever bought from your store, I can't help but be a little upset. I placed an order back in October of 2020 with 2 pairs of boots and I have yet to receive them.”
Helpful Report
Posted 5 years ago
Brooke Cox
Verified Buyer
“Such an adorable boutique with a southern charm!”
Helpful Report
Posted 5 years ago
Skye Jones
Verified Buyer
“First time ordering. Dress didn't fit my daughter in perfectly however it is good quality, a gorgeous dress. Having to submit a request to exchange.”
Helpful Report
Posted 5 years ago
Kathy Murray
Verified Buyer
“I love the clothing, accessories and boots! Only issue I had was one of the dresses I ordered literally put glitter and some big pieces of what looks like confetti EVERYWHERE! lol!”
Helpful Report
Posted 5 years ago
Tiffaney White
Verified Buyer
“Clothes are fantastic! Customer service is the worst I’ve ever experienced in my entire life!”
Helpful Report
Posted 5 years ago
DeShayna Custard
Verified Buyer
“Took much too long to get my things, when I reached out to them I didn’t get a response. Finally got my stuff, the shoes are good quality, but I had to sew my pull-over because it came with a hole in the stitching.”
Helpful Report
Posted 5 years ago
Tammy Hedrick
Verified Buyer
“Very stylish clothes an very awesome chics that care about their customers love ya'll chics”
Helpful Report
Posted 5 years ago
Southern Fried Chics is rated 4.2 based on 6,766 reviews
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