Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Spice Village Reviews

4.2 Rating 1,275 Reviews

81 %

of reviewers recommend Spice Village

Company Reviews

Product Reviews

4.2

Based on 1,275 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First, the package arrived late, and second, the package was delivered to a packet station rather at my house. How does one pick up such a hefty bag, and what is the point of ordering it online? It was a bad experience because there was no notification from the packetstation, and I had to figure everything out on my own. I also had to track the package on my own because I wasn't notified.”

Posted 1 year ago

“As a first-time shopper with Spice Village, I am quite disappointed. The order was sent over a week after I placed it, however, this delay wasn't communicated to me until I inquired as to where my order was. The order was also missing an item that was also not communicated to me and was noted as "fulfilled" on my order, however when the order arrived - the item was missing and marked as "refunded", however, I have received no communication about this and certainly no refund, and so continues my seemingly endless search for a reliable online Indian grocery store in Europe...”

Posted 1 year ago

“Limited range of products. Delivered products damaged:(”

Posted 2 years ago

“I haven't even received the order yet. Very unresponsive and careless team. After the mistake has happened there has been no effort from Spice Village to compensate me for the delay. FYI I ordered on 8th April, and today is 25th April this is an absolute mess from Spice Village. And i have decided never to order again from Spice Village”

Posted 2 years ago

“My package is delayed by 3 weeks Still not received! This has happened twice with me.”

Posted 2 years ago

“No proper communication for delivery Earlier delivery date was automatically chosen: 14.04.2022 Automatically changed to 16.04.2022 Time range: Whole Day Eventually Delivery message: Sorry you were not available on your chosen date!! (I did not choose anything!!). Left in front of the door on groundfloor (great place to leave) No methi and parval in the package...no refund!!! Dhaniya was completely ruined by the time I opened the package in the evening.”

Posted 2 years ago

“The delivery did not come on time. After 2 days being late, it went to the Packet station and the vegetables were already spoiled. Useless.”

Posted 2 years ago

“Very old curry leaves, mostly black ones. Very poor delivery service too”

Posted 2 years ago

“Very. Very. Very. Poor. Customer. Support. Literally have to mail you and remind you a gazillion times for every single thing. You might be understaffed due to the pandemic but this is not nice.”

Posted 2 years ago

“Ordered Fresh vegetable but it was not of good quality. They where too aged.”

Posted 2 years ago

“For the 4th time in a row the items were damaged .. first time i called the customer care as i understand that mistakes happen , for the second time i also called to let them know that please take care of such matters as it's 2nd time . but when again in my next delivery it happend for 3 time and again on 4th time .. it's super bad . This is not how you should take your customer grandted ..”

Posted 2 years ago

“Charged 9 EUR for no reason! Didn't deliver my package on time, did not reply on time. I now doubt if that was the intention after all to not deliver and just charge. Never buying from here again”

Posted 2 years ago

“Disappointed with the delivery I ordered online. Dosa batter has expired on the day it was delivered and the packaging broke and the batter was all over the delivery package. The drumsticks were not fresh and had to discard them.”

Posted 2 years ago

“deivery charges incorrectly mentioned and charged. It’s never a one day delivery and I still had to pay one day delivery charge after ordering in bulk and dint even get it in a day”

Posted 2 years ago

“Items Missing in the package and the ones ordered were replaced with others”

Posted 2 years ago

“wrong items delivered”

Posted 2 years ago

“I got package with other’s order. I got package on Monday but today is Thursday till I didn’t get mein.”

Posted 2 years ago

“The ordered dosa batter was very sour and i think it was made from 20 days it was so sour and not even like idli dosa batter. They dint give managoes. Ordered medium and small sized onions but they only gave small sized all of them.”

Posted 2 years ago

“Send expired products.”

Posted 2 years ago

“Grocery was good but vegetables were fully rotten and damaged and had to throw them immediately After opening packet. I will strongly recommend not buy vegetables online from Spice village. Money will be wasted completely.”

Posted 2 years ago

«
1
2
3
4
5
»

Spice Village is rated 4.2 based on 1,275 reviews