Spice Village Reviews

Name: Spice Village
Address: Tempelhofer Damm 206, Spice Village, Tempelhofer Damm 206, Spice Village, Berlin
Rating: 4.22

4.2 Rating 1,300 Reviews

81 %

of reviewers recommend Spice Village

4.2

Based on 1,300 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Spice Village:

Spice Village is an online shop delivering Indian, Asian and African groceries throughout Europe. We also have a 300 sq.mt shop in Berlin, Germany where we welcome everyone!

Visit Website

Phone:

30 8965 7586

Email:

support@spicevillage.eu

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service isn't really great...”

Helpful Report

Posted 1 year ago

“Toor dal and 5kg Aashirvaad Atta bags were torn and the contents spilled in the box.”

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Posted 1 year ago

“Some of the vegetables has fungus formed in the outer area”

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Posted 1 year ago

“SpiceVillage used to be our favorite place. The online delivery had highest quality vegetables. Of late the quality of vegetables came down. While the price remained high at almost 10 Euros per kilo. There is a room for improvement in price and quality. The groceries are good.”

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Posted 1 year ago

“make delivery time faster”

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Posted 1 year ago

“You’re sending all the vegetables in plastic which is disheartening for me . Even though I asked to send in wrapped paper which increases life of vegetables . Most of the time I receive spoiled vegetables and this time drumstick was spoiled but I didn’t asked for refund because I‘m tired to ask. Also plastic bags are ruining our environment badly , I don’t understand why aren’t you taking this seriously. Officially plastic are banned in Germany since 1.1 .2022. Next time I encourage you to send in either paper bag or in wrapped paper .”

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Posted 1 year ago

“Not delivered on time.”

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Posted 1 year ago

“wish fresh veg and fruits are also provided to our location. Also faster delivery”

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Posted 1 year ago

“Ordered Bhindi(okra) twice, quality too bad.”

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Posted 1 year ago

Thank you for your review, Davinderpal. It's indeed unfortunate for us to let you down twice with regards to Okras you ordered from us. We will make sure such instances do not repeat and are waiting for your next order. -Team Spice Village

Posted 1 year ago

“The vegetables were not that fresh. 20 % of Parwal was yellow. Couple of them were rotten. Lauki looks ok. Karela, 70% of them were partially rotten. Turai, one of them was rotten on top. Even mango., one had a cut on it.”

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Posted 1 year ago

“One mango was completely rotten. The tracking of the shipment worked very well”

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Posted 2 years ago

“The website is pretty user-friendly and makes ordering stuff very easy. We also got some nice deals on certain products. What was particularly disappointing was the fact that delivery took a very long time. It was announced a day right after the order was placed, yet it took almost an entire week for the delivery of the package.”