Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,317 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,317 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very easy, and dare I say fun, transaction. Fast service and shipping from an obviously well-stocked supplier (both in terms of products and people). As a humble homeowner my irrigation needs are not great, but as they arise I will certainly deal with SSS again.”

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Posted 1 year ago

“I needed a few specialized parts that I needed for my sprinklers and ordered them from Sprinkler Supply Store because of the lowest cost. They shipped the parts next day and I received them a few days later. They are very focused on their business and want to keep their customers happy.”

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Posted 1 year ago

“They told me what part I probably needed for our Irritrol Rain Sensor. The part worked and we didn't have to buy a whole new system.”

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Posted 1 year ago

“Ordered and delivered without any problems! The only thing is I ordered the same part two different times (I didn’t realize I needed two valves at first) and had to pay $10 shipping twice but that’s on me. Would order from Sprinkler Supply again for sure!”

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Posted 1 year ago

“Was easy to order parts and delivery worked out great for timing. Cost was reasonable and the online system works great.”

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Posted 1 year ago

“Ordered exact part I needed, it arrived quickly and worked perfectly when I installed. Great experience very fast service and very reasonable price too. Thanks again Matt”

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Posted 1 year ago

“They had the parts I needed and delivered quickly. Highly recommend them!!!”

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Posted 1 year ago

“Quick and easy ordering process. My order came promptly with good communication.”

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Posted 1 year ago

“I CHOSE TO PURCHASE THE 5 RAINBIRD SCREWDRIVERS FROM YOU GUYS DUE TO THE PRICE AND EVERY OTHER PLACE THAT I HAVE PURCHASED THEM FROM THEY HAVE BROKEN AT THE TIP WHILE MAKING ADJUSTMENTS. LET'S SEE WHAT HAPPENS WITH YOURS. THANK YOU, RANDY”

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Posted 1 year ago

“Excellent customer service. It’s great to see a company that still has real people to address customer needs.”

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Posted 1 year ago

“Easy to use web site.”

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Posted 1 year ago

“Good service. I received the wrong part and they promptly sent me the correct item and a prepaid label to return the wrong one. They had a part that I could not obtain other places.”

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Posted 1 year ago

“Will do business with again… fast shipping and received everything. A+++”

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Posted 1 year ago

“Whow, very knowledgeable, very easy to place my order and so quick shipping. Thank y.”

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Posted 1 year ago

“Product arrived quickly. Wish shipping wasn’t so much for small items.”

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Posted 1 year ago

“Very efficient and pleased with the service we received !”

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Posted 1 year ago

“They have all the parts I needed, priced competitively, and shipped propmtly. The only problem is the frequent storms -- I haven't had an opportunity to try my new sprinkler setup.”

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Posted 1 year ago

“Couldn't have gone better!”

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Posted 1 year ago

“Great website, easy to use, tons of stuff and great prices.”

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Posted 1 year ago

“Got exactly what I ordered. However, I did expect the Valve to come as a kit to include install/adjust instructions and the hydraulic pressure tap parts. But, in the end, I got exactly what I ordered so I can't fault them for that.”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,317 reviews