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Sprinkler Supply Store Reviews

4.7 Rating 5,410 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,410 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Very responsive, website is easy to navigate, based in Traverse City, MI yay! Recived progress emails throughout the order process. The inventory and selection of product manufacturers is very comprehensive. Great experience overall!!!
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Posted 2 months ago
Great good service
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Posted 2 months ago
Easy to order, fairly priced with quick delivery.
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Posted 2 months ago
Representative went out of their way to help me solve a difficult diagnostic issue. Shipping was fast and got me up and running so I could winterize my system,
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Posted 2 months ago
Excellent price along with quick deliver. Item came new as advertised. They kept me in the loop with updates email on my order status.
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Posted 2 months ago
A contractor broke the cover on my ICV cover with a skid steer but it didn’t damage the box so I looked for just a lid and Sprinkler Supply Store had the exact unit that I needed and at a decent price. They shipped super fast and reasonably. The part arrived just in time to keep a rainstorm from mucking up the well of the box. I will definitely be looking to them again for future needs!
Sprinkler Supply Store 5 star review on 18th November 2025
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Posted 2 months ago
Finding a irrigation valve box of the jumbo dimensions I needed was no easy elsewhere, but very please to find it at Sorinkler Supply Store. It was reasonably priced and worked out very well.
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Posted 2 months ago
Fantastic service! Multiple followup emails on all shipments. No wondering abut status. If every supplier communicated this professionally, supply chain would have NO WORRIES!
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Posted 2 months ago
Excellant customer service. Competitive pricing, free and fast shipping.
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Posted 2 months ago
I needed parts to shut off some sprinkler heads. The Sprinkler Supply Store had everything I needed and their shipping was super FAST. I highly recommend this store.
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Posted 2 months ago
Muy buen servivio y excelentes precios Very good service and excellent prices
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Posted 2 months ago
Everything I ordered was delivered in a reasonable time. Nothing was missing or broken. That shouldn't be a big deal, but these days, that seems like a miracle. It's always good when you don't have to contact the company that you ordered online from. In my opinion, it usually means they have good employees who do things correctly the first time.
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Posted 3 months ago
I appreciated the quick turnaround of my item. I even called the store to ask some questions and they were quick to respond, as well as sent a video to help me with installing my item.
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Posted 3 months ago
I have ordered several times from Sprinkler Supply, and even though my system is out of date you usually have many things I need to keep it operating. Ordering is easy and delivery is prompt. Thank you
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Posted 3 months ago
Excellent sprinkler supply company. I spoke with Denny & he answered all my questions. Ordered from them & parts were shipped promptly. This is my go-to site for sprinkler parts.
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Posted 3 months ago
The spinkler supply store had hard to find spinkler heads. They sent the right spay pattern, but with the wrong interface. When I called the store, a person picked up on the first try and , I didn't have to say any more the wrong parts arrived. They expedited the correct order to me at no cost and said no need to return the first set. (Was a nice experience. I've gotten too used to prepping myself for long holds, voicemail routing to nowhere, reps that don't have authority to do anything and so must pass to up to 2nd level or different department. This one resolved quick). Hard to find parts and responsive customer service earns my five stars. Thank you!!
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Posted 3 months ago
Very happy with my first purchase as item was received before estimated date. Customer service was very courteous and friendly in helping me retrieve a coupon code. Highly recommend this company.
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Posted 3 months ago
今回、配送業者に問題があったが、サポートチームの方の対応に大変満足している。合理的で常に顧客に向き合った対応で嬉しかった。
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Posted 3 months ago
Easy to work with, very efficient process.
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Posted 3 months ago
Had just what I needed to make my sprinkler system work again thank you
Sprinkler Supply Store 5 star review on 17th October 2025
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Posted 3 months ago
Sprinkler Supply Store is rated 4.7 based on 5,410 reviews