Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,330 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is great for price. Only thing as a DIY person, not always understood things until I checked the vids very helpful.”

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Posted 5 years ago

“We are very happy with the quick turnaround and delivery of our lighting replacement part. In spite of the current health situation, you still offer great service. The part is exactly what we ordered.”

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Posted 5 years ago

“Email response from the store was quick and helpful. Ordering was simple. The product was back ordered, but the staff was quick to communicate and give me an estimated time of arrival for the parts. I was notified upon shipment of the parts. Great service! Thank you!”

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Posted 5 years ago

“you guys were very efficient and i like the product”

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Posted 5 years ago

“Had an issue with an order. Denny in customer service took care of it.”

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Posted 5 years ago

“Good price. Easy site to navigate. Fast shipping. Great experience overall.”

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Posted 5 years ago

“Everything worked great! The ordering process was clear and efficient and shipping was quick. The product was exactly what I ordered and is working great. I'll be back.”

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Posted 5 years ago

“Contacted Store on 2 occasions for info. Couldnt been happier with the customer service. And order came right on time. Great experience. Will be doing business in the future.”

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Posted 5 years ago

“The Sprinkler Supply Store had all of the items that I needed, in stock!! They answered all of the questions that I had and we had fun doing it!!! Thank you Sprinkler Supply Store!!”

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Posted 5 years ago

“Nice job! Timely, priced right and worked perfectly.”

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Posted 5 years ago

“website was very easy to use, also called with a question regarding a sprinkler head and the associate was very helpful. will definitely shop here again.”

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Posted 5 years ago

“Good service rapid delivery”

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Posted 5 years ago

“This was my first order and when I need irrigation supplies in the future I will only go here. I ordered items and they shipped the next day! Even out of stock items shipped faster than the estimated delivery time. Customer Service is beyond expectations. Every inquiry I initiated was answered within hours. You just don’t get service like that anywhere anymore. I will be back. Thank you for great service, especially during this difficult time.”

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Posted 5 years ago

“Very organized and professional. Email updates were timely and accurate. Correct parts arrived on schedule. Thanks”

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Posted 5 years ago

“As I have said before this is the only place I will buy parts for my system. Good pricing and fast service.”

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Posted 5 years ago

“quick, easy and reasonably priced”

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Posted 5 years ago

Hi James ~ according to the tracking, your order should have arrived to you today. My apologies for any confusion. Please don't hesitate to get in touch if there's anything else that we can do for you. Denny ~ Customer Service Manager

Posted 5 years ago

“The parts that I ordered were in stock and shipped quickly. Everything was well packaged and arrived in less than a week.”

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Posted 5 years ago

“Great selection, prices and service. Best way to get the parts you need for your irrigation system.”

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Posted 5 years ago

“I placed my order right at the time when everything was getting shutdown, because of COVID19, Stay in Place, orders were being handed down. So there was a bit of delay in receiving it. Not their bad! It just is what it is. The product is great and exactly what I wanted and needed. Customer support has been really good. I recommend them! Dense- pecan grower in West Texas!”

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Posted 5 years ago

“This was the only place I could find the replacement part I needed for my sprinkler valve. I wasn’t happy that there was a minimum order since the part I needed was inexpensive. But I took the opportunity to buy a backup part and a backup valve since both are difficult to find. Shipping was faster than I expected so that was a bonus. Overall,I was very pleased with the ordering process, speed of delivery and the quality of parts that I received. I would definitely order from this company again.”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,330 reviews