Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,561 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful experience with this company! Easy to order from website. Kept in tough regarding progress of order and shipping. Items just what I needed! Thank you !”

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Posted 8 years ago

“Received exactly what I ordered and needed.”

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Posted 8 years ago

“Great service, with orders dispatched and delivered in a timely manner, very satisfied.”

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Posted 8 years ago

“Twice I was told in emails that a backordered item would take 7-10 days. Twice I had to call Sprinkler Supply to get status. It took over 30 days for the items to be delivered. It appeared actual shipping was triggered by my second call. I requested the '10% discount on your next order' be applied to this $470 order due to delays and poor communication. I received silence. I don't get the impression 'customer service' is part of their company policy.”

Helpful Report

Posted 8 years ago

Hi Frank, thanks for getting in touch. We did have a lag at the end of the year due to our warehouses being closed for the holidays. We did try to notify everyone of the delay, but it sounds as though we need to do a better job of that next year. Your parts were shipped out the first day that the warehouse employees were back on 1/2. Looks like it was about 20 days from the day of order, which I agree is longer than we told you and not acceptable. I'm happy to offer a 10% discount on the order for your troubles, and I apologize again for any inconvenience this caused. Denny ~ Customer Service Manager

Posted 8 years ago

“My order was easy to complete on their Website, was promptly filled, and easy to track when shipped. I received it a day earlier than expected.”

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Posted 8 years ago

“Easy online ordering and fast delivery that I could track.”

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Posted 8 years ago

“Great product, quick delivery.”

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Posted 8 years ago

“Website easy to follow. order arrived right on time. Item was just as ordered. Nothing at all to complain about. I give it a "very good" rating.”

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Posted 8 years ago

“Great prices on their products and fast shipping.”

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Posted 8 years ago

“Good products and service”

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Posted 8 years ago

“Excellent service.”

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Posted 8 years ago

“Great customer service, good price point for high end light fixtures (FX).”

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Posted 8 years ago

“Fast delivery, great product you can count on”

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Posted 8 years ago

“Although the item I ordered was on backorder, It still arrived promptly. Job well done.”

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Posted 8 years ago

“User friendly website, prompt shipping, and completely problem free experience.”

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Posted 8 years ago

“Excellent service!”

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Posted 8 years ago

“On line item was easy to find and purchase and delivery was on time and correct.”

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Posted 8 years ago

“Nice shopping . Easy to work with.”

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Posted 8 years ago

“Great service and quick shipping, thanks”

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Posted 8 years ago

“I am usually very careful what I order online, but I ordered the wrong size of drip hose and fittings. I called, and Denny helped me with my mistake. I immediately received instructions on how to return the items. I'm just waiting for my credit so that I can order the right parts.”

Helpful Report

Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,561 reviews