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Sprinkler Supply Store Reviews

4.7 Rating 5,234 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,234 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

This is a good company to purchase materials from. Even though, the order was delivered late. The delay delivery was not their fault but the manufacturer because the item was out of stock. The item was not available anywhere in the country though. Still yet I'm pleased with the way the store communicated with me frequently via emails. Like I said, I'm well pleased. When the item became available, it was communicated to me. I love that. Delivery process and time-line was on point. Guys, thank you for your honesty 🙏. I'm very happy to do business with your company. Thank you and God bless
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Posted 4 years ago
I bought a sprinkler wifi module here last year and it's a great product. Unfortunately it stopped working after a few months. The friendly and helpful staff at Sprinkler Supply helped me troubleshoot it, and when it wouldn't work, sent me a free replacement under warranty. Great customer service! I'd definitely shop here again.
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Posted 4 years ago
Quick delivery!
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Posted 4 years ago
easy order process and product arrived quickly and quality as advertised
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Posted 4 years ago
Great service!
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Posted 4 years ago
Great products. Fast delivery. Will order from this place again.
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Posted 4 years ago
Online shopping and purchase experience was easy. They had the parts I was looking for in stock and shipped quickly. I was a little worried as I live in TX and was hoping they would ship from TX warehouse to expedite transit time, but my order was shipped from CA. Even then, I received the order a day before estimated so it all worked out.
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Posted 4 years ago
Good pricing, good inventory, shipped on time and delivered early. Doesn't get much better unless they send somebody out to do the work for you.
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Posted 4 years ago
product shipped promptly.
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Posted 4 years ago
I will say, I was impressed from start to finish with your store. First and foremost, you had the sprinkler parts I needed. Secondly, I really like the continual notices, letting me know where the order was in your process. I like the “thank you” notice for just ordering from you. I really felt you were all about the customer. Thank you for your efforts.
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Posted 4 years ago
I had a good experience with Sprinkler Supply. They stay in close communication during the ordering and shipping process. I only purchased the zone values that weren't stocked at Home Depot and I figured I'd get the rest of the fittings there. I ended up going to three HD's in 6 trips trying to piece together the rest of the parts with their poor stock on the shelves. Next time I'm going to get everything at Sprinkler Supply Store.
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Posted 4 years ago
I ordered two landscaping lights and they were initially not in stock but the communication was great and Sprinkler Supply were willing to be flexible so I’m happy. The lights came in a little sooner that anticipated.
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Posted 4 years ago
Received my order not only on time but one day early. Everything was exactly as represented on the website and fit my old system perfectly. I will not hesitate to use this business again when the need arises, and on my old system it definitely will arise. Thanks for meeting my needs in such a timely and efficient manner.
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Posted 4 years ago
Ordered a new transformer for the Hunter system, easy to install and works perfect. Shipped out immediately
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Posted 4 years ago
great service to a new customer. quick shipping. products arrived undamaged. Only bummer was my bad: I didn't know the 1 inch Blazing Saddle T does not fit over the 1 inch IPS sprinkler line.
Sprinkler Supply Store 5 star review on 12th April 2021
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Posted 4 years ago
It was very easy to find what I needed, after I found the item I surfed around checking other sellers. I came back to you and ordered. When I was done ordering I checked my email and I had an offer from your store for free shipping on the item. I wish I had checked email before ordering.
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Posted 4 years ago
Good website, prompt delivery. Handled back order well. I’ll buy more.
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Posted 4 years ago
Service was quick, and efficient !
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Posted 4 years ago
Happy with service and variety of available items.
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Posted 4 years ago
Seamless delivery- great product. All good.
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Posted 4 years ago
Sprinkler Supply Store is rated 4.7 based on 5,234 reviews