Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,468 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised and on the day expected.”

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Posted 9 years ago

“Outstanding service, and very quick delivery. Thank you for your true professionalism, and top notch service to achieve total customer satisfaction!!!!!!”

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Posted 9 years ago

“very pleased”

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Posted 9 years ago

“Order was received promptly, my clients are happy.”

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Posted 9 years ago

“Excellent price particularly when buying a lot of stuff, ordering online was easy and the delivery was prompt and efficient. Attached is a photo of a few of the 33 (so far) Hunter I 20 rotors in operation at our lake house in Alabama.”

Sprinkler Supply Store 5 star review on 10th August 2016

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Posted 9 years ago

“I enjoy there customer service. Always a quick response.”

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Posted 9 years ago

“They have good products and provide good service in a very timely manner”

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Posted 9 years ago

“The replacement part was correct and the unit came sooner than I expected. Could not have been better!”

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Posted 9 years ago

“Everything ordered and received quickly, needed new spray heads and check valves for fine tuning Hunter irrigation system. All installed over the weekend. Thanks, will be back when need additional parts. Was using local irrigation store but their supply was always limited.”

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Posted 9 years ago

“Good prices and fast and fair-priced shipping on the Netafim parts I needed.”

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Posted 9 years ago

“Excellent website, competitive prices & fast delivery! Very pleased.”

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Posted 9 years ago

“Product was a very good price, delivered on time, and works perfectly!”

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Posted 9 years ago

“Bought a RD600-R controller and 3 irritrol 2400 valves. Very happy with the price and the parts arrived quickly. The controller is already installed and working well. The valves where bought for parts as the current valves are 11 years old and it's cheaper and easierthe buy complete valves verses individual parts. I will definitely buy here again.”

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Posted 9 years ago

“The web site was easy to get around and make your purchase. The sprinklers arrived in no time. I will use them in the future.”

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Posted 9 years ago

“You do an excellent job and are consistent. Thank you . Denny very helpful”

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Posted 9 years ago

“Great prices and service, thanks.”

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Posted 9 years ago

“Excellent price and quick delivery.”

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Posted 9 years ago

“Part was easy to find on your web page. Package arrived on a timely basis and replacement was perfect. Thanks for your help and concern.”

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Posted 9 years ago

“I provided a very good rating for limited reasons. I first called about the product, the person I spoke with was very knowledgeable about it. (Hadco B1 Bulites long shroud.) The pricing was extremely competitive, I placed the order after being told it would be about a 3 day delivery time. Fine. Then the confusion. Shortly after placing the order, receiving confirmation its "ready to go"; I receive an email telling me that shipping will be somewhat longer because Hadco doesn't do things as quickly as "we'd" like and if this is acceptable, I should place the order. Following that email from someone at your organization, I received an email from your shipping department that the product just left Hadcos factory in Texas and will arrive on the day originally scheduled, and it did. While the products were in shipment, I sent the unknown party at your facility, what I believed was my original order number, questioning the confusion as to "did they accept the order or not." Now, I didn't know what to do because I already scheduled a date with my customer to continue work on their property once the original order arrived. But the message I understood from whomever at your organization was sending it, was my order was canceled pending further notification from me. I recall some continued back and forth emails where I tried to understand if my order had been cancelled but the responses were ambiguous. At that point, I didn't know what kind of company I was dealing with, I could not deal with this confusion and I was unable to reach anyone at organization who could make sense of a very simple order. I started to look elsewhere for the product, I found the best price at Louie Lighting. While I was placing the order, my bell rang and there at the door was the UPS guy with my order from you company on schedule as promised. Following not only the receipt and installation of the product, for a few days after, I continued to receive emails asking if I still wanted to place the order! I can't deal with confusion. You never get a second chance to make a first impression. Hope that helps.”

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Posted 9 years ago

Hi Richard, I sincerely apologize for any confusion that you might have experienced and am happy that your package arrived on time. I did a search of our outgoing emails and can't seem to find any of the messages that you were mentioning. I would like to figure out where they were coming from. If you still have them and would be willing to forward them on to info@sprinklersupplystore.com I would like to take a look. Have a great day! Denny, Customer Service Manager, Sprinkler Supply Store

Posted 9 years ago

“The Ordering process was outstanding. Your catalog was easy to find what I was looking for and to add to my order. Shipping time was exceptional. I was expecting a 5 to 7 day process time and shipping but was surprised that the order was at my doorstep 2 days later.. Thank You for the quick turn around. You website has been book marked for future reference and orders.”

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Posted 9 years ago

Sprinkler Supply Store is rated 4.7 based on 5,468 reviews