Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When a Toro sprinkler head in my irrigation system failed, I decided to replace it myself. I tried two different brands of replacement heads from the big box home improvement store, but both leaked. Then I discovered the Sprinkler Supply Store. I found that the Toro model I was replacing had been discontinued. I emailed customer service at the Sprinkler Supply Store and received a quick reply with a suggested alternative. Because the head is at a low point in the yard, I ordered a head with a check valve (not an option at the big box store). It arrived quickly and works perfectly. Since then I've placed another order with similar fast shipping. This is how online shopping is supposed to work!”

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Posted 10 years ago

“I purchased this 4 station indoor Irrotrol controller to replace a 32 year old outdoor Irrotrol that finally gave up. This controller was easy to install, easy to program and the service from Sprinkler supply was fast and the price was great. I am very pleased”

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Posted 10 years ago

“My controller arrived on time and everything about my order was correct. Sprinkler Supply Store has good prices and good service. I will shop here again.”

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Posted 10 years ago

“Great overall experience. Fast shipping.”

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Posted 10 years ago

“I ordered the merchandise on August 5, 2016. I finally got a notice 4 days ago that it had shipped, I haven't received the merchandise as of today. I had to call your office to find out that the reason for the delay is one of the items ordered was out of stock.”

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Posted 10 years ago

Hi Ernie, thanks for your review. I did check, our system sends out an automatic email right after the order is placed to let you know about any backorders. You can also tell by the "7 to 10 day" availability status on the product page. It does appear that the email was sent. It may have been snagged by your spam filter. I apologize for any confusion. Denny ~ Customer Service Manager

Posted 10 years ago

“Fast and easy website to navigate and buy. Good experience all around.”

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Posted 10 years ago

“Very helpful quick delivery”

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Posted 10 years ago

“Sprinkler Supply Store is a great company, and their customer service is excellent. They respond quickly to any questions you may have about the products that they sell. I recently purchased a Toro DDCWP-2-9V - Battery Operated DC-2 Controller Station, a Toro - TRS - Rain switch Kit, and 2 Rain Bird - TBOSPSOL - TBOS DC Latching Solenoids. All 3 of these products worked perfectly together. Sprinkler Supply Store Customer Service was able to answer all of my compatibility questions before purchasing. Shipping was also very fast. I was worried about the compatibility between the Toro Controller, and the Rain Bird DC Solenoids, since I was converting my existing Rain Bird sprinkler valves with AC Solenoids to DC Solenoids, due to lack of electrical power in the vicinity of the existing sprinkler valves. This combination worked like a charm. The prices were also very low compared to our local big box stores, and irrigation specialty store. I just hope Sprinkler Supply Store keeps these particular parts in stock for future maintenance. I also have a back yard I need to landscape in the near future, and I plan on using these same, or similar, components for that project. I have had a great experience with Sprinkler Supply Store, and would highly recommend them to anyone working on a new, or existing irrigation project. You cannot go wrong with Sprinkler Supply Store.”

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Posted 10 years ago

“Just what I needed to fix my irrigation system. Fast Delivery”

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Posted 10 years ago

“Got my order and it is complete and well packed. Parts look good. Thanks John”

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Posted 10 years ago

“Excellent and prompt service. Reasonable prices.”

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Posted 10 years ago

“VE RY GOOD SERVICE HOME PAGE WAS VERY GOOD WILL USE YOU AGIN WHEN NEEDED THANK YOU”

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Posted 10 years ago

“Good stock of items”

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Posted 10 years ago

“part came as ordered. I have installed it. Looks good.”

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Posted 10 years ago

“had no problems. very prompt”

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Posted 10 years ago

“I got exactly what I was looking for. The sprinklers that I purchased were a 1/3 the price I paid from the local supply store. I also purchased the rubber covers and replaced 2 of mine which were in bad shape. I would recommend this company to anyone.”

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Posted 10 years ago

“Great product Timely shipping.”

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Posted 10 years ago

“I had a defective Hunter controller. Your helpful representative advised me to pay for a new one and ship the old one back. This was the two would cross in shipping and I would be without the controller less time than if I just shipped my broken one back and you then shipped me a new one. Sure enough my new controller arrived the same day that my old one arrived at your business. I received an email the next day telling me that you did receive it and were issuing a credit. I could not be happier with your service. THANK YOU VERY MUCH!”

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Posted 10 years ago

“great service ,fast deliver, good prices thank you Mark Dansereau Brevard county Parks FL>”

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Posted 10 years ago

“They had exactly what i needed and i could not believe how cheap the price was. I will definitely be doing more business with the Sprinkler Supply Store soon.”

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Posted 10 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews