Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,330 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a sprinkler controller and it shipped and arrived fast. I had a question when I received it and was answered quickly. The controller is installed and works great!”

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Posted 2 years ago

“Everything about my order from start to finish was handled very professionally. I knew the status of my order every step along the way and the order was properly packaged and arrived when and as they said it would be.”

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Posted 2 years ago

“I ordered 4 netafim low flow zone controls and 4 netafim flush valves. After ordering I have been spammed with multiple emails and a "customized " thank you video.... unfortunately the customer service isnt as good as they state. One of the zone controls arrive damaged I've emailed info@sprinklersupplystore.com aswell as andy@sprinklersupplystore.com it has been days with 0 response, highly unlikely to reuse this company. Ps I didnt select how long it took for a reply because u havent freaking got one.”

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Posted 2 years ago

Hey Nick - I arranged for a replacement part to ship out to you today and left you a phone message giving you a heads up. Neither Andy or I have received any emails from your email address. I'm checking with our tech team to see why that may be, as we're still receiving emails from other customers. In the meantime, I would suggest giving us a call if there's anything else that we can do for you. Our apologies for any confusion.

Posted 2 years ago

“Awesome! Very fast shipping.”

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Posted 2 years ago

“ordered 4 landscape lights the Company only shipped 1...but was quick via email to fix the problem.”

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Posted 2 years ago

“As ordered. Shipped promptly. Installed per instructions. Works. What is not to like.”

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Posted 2 years ago

“Item arrived on time”

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Posted 2 years ago

“The product was just what I needed and the delivery was great.”

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Posted 2 years ago

“This website came up when I was looking for landscape lighting replacement parts. I had no idea what I was doing or that the round glass piece around the light was called a lens, but the illustration looked like just what I needed. With confidence in the site, I ordered the part. The item came, it was perfect and now I am a landscape lighting diva! Thank you!”

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Posted 2 years ago

“Excellent service, best prices. Thanks”

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Posted 2 years ago

“I was unable to place my order by e-mail but was very pleased when I called and talked to a human, thank you.”

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Posted 2 years ago

“Received order in a timely manner. Everything was as described in the website.”

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Posted 2 years ago

“Very good service, had exactly what I needed, shipped within 2 business days.”

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Posted 2 years ago

“Fast and easy ordering. Delivery was quick and accurate,”

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Posted 2 years ago

“I highly recommend Sprinkler Supply Store! They are very professional and you are updated on your order at all the times of there is a need to order particular part from the factory or similar. Thank you!”

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Posted 2 years ago

“Great price and fast shipping. They even followed up after the order was received to make sure everything went well with the order. 5 stars!”

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Posted 2 years ago

“Excellent communications! Thank you for the fast delivery as well.”

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Posted 2 years ago

“I ordered three sprinkler donuts and when I received my order 1 donut was broken. I contacted your business several times and I have not received any reply. Customer service is really bad.”

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Posted 2 years ago

Hi Michael - thanks for your review. I'm not finding any emails or phone messages in our system from you, but I just went ahead and placed a replacement order for you to replace the broken donut - you should be seeing the confirmation in your inbox. We'll get it out to you ASAP, and our apologies for any confusion.

Posted 2 years ago

“Was able to find what I needed on the website via their search mechanism, and then ordered online with no issues, and delivery was made within the same week.”

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Posted 2 years ago

“Promptly Received product as ordered.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,330 reviews