Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,404 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys are great. Prices and fast shipping. I am old school and and a phone number could have been helpful to add to an order. Anyway thanks, I will be ordering from you again.”

Helpful Report

Posted 3 years ago

Hi Larry - thanks for your order and your kind review. We do have our phone number on the website - you can find it towards the bottom of the page under "Contact Us." Here's the link: https://sprinklersupplystore.com/pages/contact-us

Posted 3 years ago

“Excellent price on the items I was looking for. Friendly and fast customer service. They shipped items for free (even though they didn't have to) and they arrived within 2 days.”

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Posted 3 years ago

“They carried a valve to replace one that has been in service for many years. It was easy to find and was shipped and delivered quickly. All of the correspondence reflects a company that is eager to please.”

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Posted 3 years ago

“I really appreciated that you highlighted some significant specifications in your video and online. I was looking for a Toro 570 prx com and I appreciate that you had it before. I'd ordered similarly previous to this and wasn't able to exchange because I waited too long. I also thought the drip sprays I ordered, same manufacturer, were way higher quality than what they get at the big stores. Nice job!”

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Posted 3 years ago

“Great to deal with Shipping on the mark , fast”

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Posted 3 years ago

“The vendor that we normally use was out of stock of a specific adapter with no date for replenishment. After a quick search online we found the adapters in stock and they shipped immediately and we had them in a couple of days! It was a great experience. Will definitely place more orders in the future.”

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Posted 3 years ago

“I did not receive 3/4 of my order. Didn't realize I have to buy a canister for my sprayers. Please contact me ASAP!”

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Posted 3 years ago

Hi Dawn - nice talking to you yesterday and hopefully we got everything sorted out for you. Please don't hesitate to get back in touch if there's anything else that we can do for you!

Posted 3 years ago

“Good product selection. Great prices. Fast shipping and great communication.”

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Posted 3 years ago

“Price was Good products work as they. should and i receive produts on time .”

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Posted 3 years ago

“Great place to do business. Good products, good staff, fast delivery.”

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Posted 3 years ago

“Ordering system is easy to use. My Item arrived very quickly and exactly what was ordered.”

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Posted 3 years ago

“found exactly what I needed, the pictures were extremely helpful, in focus and centered on the product numbers and interface areas!”

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Posted 3 years ago

“I was a bit concerned when they didn’t provide shipping options. I was willing to pay extra to expide, however I received my controller in two days. Excellent service. Thanks”

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Posted 3 years ago

“Great inventory to choose from. Also nice dream line process in terms of ordering.”

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Posted 3 years ago

“Easy to order and navigate the website. Fast delivery.”

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Posted 3 years ago

“The staff are helpful and professional even when customers are not. They had precisely what I needed at a good price and shipped it without delay. Great to find someone who can do better than Amazon.”

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Posted 3 years ago

“Just received my second order of material for landscape lights that were damaged. Website made it easy to find what I was looking for and it was promptly delivered. Will use them again if needed.”

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Posted 3 years ago

“Sprinkler Supply couldn't have been more accommodating. When I had a problem redeeming a coupon and wrote them, I received a notice that my credit card account had already been credited. Then when I had difficulty installing the part, they directed me to a how-to-video and the problem was solved in a minute!”

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Posted 3 years ago

“So far it's been great. The MOST useful thing has been the video tutorials as well as the downloadable PDFs with useful information. I'll be ordering again soon, for sure. BTW...excellent packaging as well.”

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Posted 3 years ago

“Great experience easy to install”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,404 reviews