Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find what I was searching for as the description was spot on. Communication was great, product was delivered timely, installed and working! Will order from here again.”

Helpful Report

Posted 4 years ago

“Thank you for your quick follow up on the delayed ordered. Responded quickly and item was shipped by the manufacturer.”

Helpful Report

Posted 4 years ago

“Carry all the top rated brands and supplies. Catalog has helpful pics and descriptions (very, very helpful). Store associates knowledgeable and helpful and patient. After placing order, merchandise arrives in days. THANK YOU, THANK YOU, THANK YOU.”

Helpful Report

Posted 4 years ago

“I generally like the Sprinkler Supply Store. This was my second time to buy from them. They have excellent pricing. But this second order didn't turn out so great. I ordered two valves, a roll of multi strand wire, wire connectors and a wire stripper. They did not have everything at one location, so they shipped from three locations. The valves came just fine, but I had to go to Ewing Irrigation to buy everything else so I could complete my repairs that Saturday. In the future, contact your customer and give them an option to make substitutions to be able to ship from one location. It would have saved me money and saved you on freight costs.”

Helpful Report

Posted 4 years ago

“The website and Delivery were great. That said, these folks know how to engage with customers. They have a great sense of humor which is refreshing in this serious world. Go team!”

Helpful Report

Posted 4 years ago

“Very helpful”

Helpful Report

Posted 4 years ago

“It was a great experience no hassles no oversell and my order arrive on time good business to deal with. Oh yea my lawn thanks you too.”

Helpful Report

Posted 4 years ago

“As an Administrative Specialist/Office Manager that works with six agents in six very different program areas from Ag to 4H I order and deal with a lot of vendors. My Horticulture Agent wanted to order VAC Solenoids to replace the ones in our Demo Gardens. Your website is extremely user friendly as I was able to create our account and upload our tax exemption form with ease and in no time I received welcome emails, account information, etc. I placed my order and in a matter of twenty four hours, I received confirmation of order received, order shipped, and order delivered emails! Thank you for understanding business needs and making ordering from you a complete and absolute easy process! This was our first time ordering from Sprinkler Supply Store and it will NOT be our last! Ten STARS!”

Helpful Report

Posted 4 years ago

“I was very pleased with your service. FedX failed to deliver the original order and multiple contacts were unsuccessful. After advising you of the situation you replaced the order with no additional charge. I would strongly recommend you store/service. Thank You”

Helpful Report

Posted 4 years ago

“Great selection, great service, and fast shipping. Wish you would use a different shipping company than FedEx. They make you look bad with their incompetence. Constant delays at the last minute - taking forever for our stuff to get here.”

Helpful Report

Posted 4 years ago

“Now our “go to” place for s&d fittings.”

Helpful Report

Posted 4 years ago

“had the part I needed and at a great price. Soon after the order was submitted they assigned a rep to my order who emailed me. My order was soon marked "back order" and rep was able to lmk it would be a few weeks. Finally the email came that item was in and shipped. If it weren't for backorder I would rate them 5 stars. Will by from again”

Helpful Report

Posted 4 years ago

“Fast prompt service and seemed to care about and want to satisfy their customers. Very happy with items received and have ordered more.”

Helpful Report

Posted 4 years ago

“I feel like I was given the level of service I would only expect at a LA boutique. No one ever gives this sort of high-touch personalized service in a down-to-earth business like this. I ordered ONE thing. One little thing.”

Helpful Report

Posted 4 years ago

“Speedy service. Great product. Fair price. Can’t ask for more.”

Helpful Report

Posted 4 years ago

“Thank you. Rainbird best sprinklers.”

Sprinkler Supply Store 5 star review on 2nd June 2022

Helpful Report

Posted 4 years ago

“You guys are great. Prices and fast shipping. I am old school and and a phone number could have been helpful to add to an order. Anyway thanks, I will be ordering from you again.”

Helpful Report

Posted 4 years ago

Hi Larry - thanks for your order and your kind review. We do have our phone number on the website - you can find it towards the bottom of the page under "Contact Us." Here's the link: https://sprinklersupplystore.com/pages/contact-us

Posted 4 years ago

“Excellent price on the items I was looking for. Friendly and fast customer service. They shipped items for free (even though they didn't have to) and they arrived within 2 days.”

Helpful Report

Posted 4 years ago

“I am pretty certain that I ordered “poverty-101-adv 150 psi” . You sent me “gov-075-asv”

Helpful Report

Posted 4 years ago

Hi Carrie - thanks for your review. I just checked your order and I'm seeing part 590307 on the order, which is the 3/4" ASV/ABV repair kit. I've reached out privately to get this resolved for you, but if you received the 3/4" kit then it does appear that you received what you ordered. Please double check the order confirmation that we sent out at the time of the order and let us know if you're seeing anything different.

Posted 4 years ago

“They carried a valve to replace one that has been in service for many years. It was easy to find and was shipped and delivered quickly. All of the correspondence reflects a company that is eager to please.”

Helpful Report

Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews