Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,407 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Execellent service at all times”

Helpful Report

Posted 7 years ago

“Excellent prices, excellent selection, very fast fulfillment and shipping. A great place to shop for sprinkler supplies.”

Helpful Report

Posted 7 years ago

“Great website and communication. Competitive prices and great selection of products and brands. Order arrived on time, and well packaged. Overall, excellent experience.”

Helpful Report

Posted 7 years ago

“I have ordered 4 or 5 times from Sprinkler Supply Store. They always have what I need, and fill my order super fast! So much better than the orange big box store for sprinkler parts.”

Helpful Report

Posted 7 years ago

“My first experience with Spinkler Supply. I needed barbed couplers for an in ground system. Local big box stores were hopeless. Sprinkler Supply had exactly what I needed at great price. Fast delivery too. They are my new go to for irrigation.”

Helpful Report

Posted 7 years ago

“I was looking for sprinkler valve repair parts. The website is excellent and easy to use. I not only found the parts I thought I needed, but the site recommended some related parts to buy. Placing an order was very easy and the follow up information about processing and shipping was very timely. The parts arrived within a week using standard (not expedited) shipping. Excellent experience.”

Helpful Report

Posted 7 years ago

“There was trouble getting the correct quantity with the first order, however, Sprinkler Supply Store did make up the difference when I notified them. Consequently, I ended up with what I requested.”

Helpful Report

Posted 7 years ago

Hi Don - thanks for your review. My sincere apologies again for the error, please don't hesitate to get in touch if there's anything else that I can do for you. Denny ~ Customer Service Manager

Posted 7 years ago

“Sprinkler Supply Store stocks everything I need for my irrigation systems, and at a great price. They shipped exactly what I ordered, and it arrived quickly. This is my new go-to store for all my irrigation system needs!”

Helpful Report

Posted 7 years ago

“Great customer service. Products arrived on time and in nice packages”

Helpful Report

Posted 7 years ago

“The new site looks amazing guys!”

Helpful Report

Posted 7 years ago

“Ordering over the phone went very smoothly and communication about my order was excellent. Received my complete order in an acceptable time”

Helpful Report

Posted 7 years ago

“Ordering was very easy from the website. Calling them is just as easy too. They return calls quickly.”

Helpful Report

Posted 7 years ago

“Sprinkler Supply had exactly the parts I needed to repair my landscape lighting. The price was exceptional and ordering very easy. The parts were shipped in a very timely manner. I'll definitely use Spinkler Supply for landscape lighting parts and accessories.”

Helpful Report

Posted 7 years ago

“I didn't want to do any cutting of PVCs, so I bought couple older model sprinkler heads, that I could only find it at Sprinkler Supply Store. Works perfect and fast shipping.”

Helpful Report

Posted 7 years ago

“Reasonable prices, fast shipping, great customer support”

Helpful Report

Posted 7 years ago

“They had the sprinkler parts I needed, the ordering was easy and the order was delivered promptly. It was a pleasant experience doing business with the Sprinkler Supply Store.”

Helpful Report

Posted 7 years ago

“I ordered before going on vacation. I'm back, and can't find my order. I attempt to use your website and the links for "Order History" and "Order Status" are not working. I have my order number, but there is no place in which you can input such data to check on the status of an order.”

Helpful Report

Posted 7 years ago

Hi Richard, thanks for getting in touch. My apologies for any difficulties getting logged in and seeing your order, I've followed up privately with tracking information. I wasn't able to recreate the error that you had experienced, the links seem to be working fine, but I'm forwarding on a message to my tech team to take a look. Denny ~ Customer Service Manager

Posted 7 years ago

“Fast delivery-good secure packaging- easy to navigate website-very professional. Will shop and buy again in the future.”

Helpful Report

Posted 7 years ago

“I ordered an item that I could not find locally. The Sprinkler Store advised me that the item had been backordered and kept me posted on its status. We have installed the new tulip light in our front yard and are very happy with it!”

Helpful Report

Posted 7 years ago

“Pretty easy. Order and they ship. Got the correct part.”

Helpful Report

Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,407 reviews