Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.40

2.4 Rating 256 Reviews

29 %

of reviewers recommend Sprouts Farmers Market

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2.4

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today for the 3rd time I felt it necessary to call the Oceanside CA store to request service at the meats and seafood counter after waiting for service while 2 employees behind the counter were busy making sushi and avoiding eye contact with me. The person who answered the phone said she would “walk over there” to provide help, but she also never showed up. I left the store vowing never to return for meats or seafood. Fruits and vegetables? Sure, but NOTHING that requires customer service.”

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Posted 1 month ago

“I scheduled pickup for 5-6 pm that same day and then when I got there the order was not ready and would not ready until the next day at noon. I did order in the in the am and was told it would ready for pickup at 5 pm. They have very good produce and meats, but their online shopping is the worst. The last one I ordered online . I had to go back because they gave the wrong salmon, I paid for sockeye but when I got home they had given the cheaper salmon. Will never order on line again from them.”

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Posted 1 month ago

“Sprouts customers services need to come up big time sometimes you may get a decent customers services but most of the time is yuck 🤮”

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Posted 3 months ago

“Prices have gone up considerably while quality of produce and meat have declined. These were the go to best items. It is a shame”

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Posted 7 months ago

“I have to say that the quality of the food and products is not what it used to be. I have complained many times to the south Reno location manager and it doesn’t improve anything. Their produce is wilty and soft. You can find some things that are fresh but I find that mostly it’s just not what I’m Looking to eat. I hope they improve with continued feedback”

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Posted 10 months ago

“Got frozen scallops prepared according to directions washed them but they were still FULL of sand”

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Posted 10 months ago

“I've been shopping at Sprouts for Years. After the Pandemic they have raised their prices and the quality of produce is often in the Gutter. There Selling Old Potatoes and Onions that rot in the bag in less than a Week, and Prices are Higher than Whole Foods. They've stopped selling certain healthy organic breads and Brands that are lower priced. I used Instacart for a Ribeye Listed at $17 and ended up being Charged $31. I went into the Store for Romaine there were only 3 Left no more in the Store...they were brown, and wilting, I only needed 1, but I knew the 3 would mostly be for the garbage in the end I bought 3 and after discarding the Useless Parts I ended up paying the cost of 3 for 1 barely useable. This is Not Isolated It's been going on for over a Year. Charging more and failing in Product Availability, Cost, and Quality.”

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Posted 11 months ago

“I have been a faithful Sprouts customer for many years now. It seems the quality of products has plummeted recently. I usually get a weekly delivery and this time, I had bad tomatoes, potatoes, apples, pears, pomegranate arils and even the Sprouts coconut drink was stale. I wish this wasn't the case because I spend extra money over other grocery stores for their good name and organic products but sadly this has been the case in recent times. It wasn't once or twice but many times over the last few months.”

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Posted 1 year ago

“Used to love sprouts. Quality, fair prices, and friendly service. Still friendly service, but quality has hit a serious low. Past few times Ive bought meat - spoiled/rotten. And then just bought this yogurt a few days ago, just opened it and completely moldy.”

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Posted 1 year ago

“Sprouts in Yuma, Az. Continues to sell out dated items or close to expired..Water, spoiled milk,eggs, bakery, the list goes on. The prices are ridiculous and quality keeps going downhill.”

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Posted 1 year ago

“Bought some red grapes today at Governor location. Majority soft and mushy. Bought some 4 days ago, they were great. The batch currently being sold should be thrown out. My trust in Sprouts has been compromised.”

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Posted 1 year ago

“So, I just came back from shopping at Sprouts on 44th and Kipling, in Wheat Ridge, CO. Staff was unhelpful and many of them were standing around talking to each other, with only 1 checkout station open. The self checkout was the only other option, which I don't like but used. The person watching seemed a little put out when I was having an issue.”

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Posted 1 year ago

“Sprouts used to be one of my favorite places to shop. However, little by little, they have managed to stopo carrying all of my favorite things. First was Tofutti sour cream and cream cheese. Next was Amy's vegan macaroni and cheese. Then came Hope Hummus spinach and artichoke flavor. The last straw was the Vegan superfruit muffins. Seems like every time I find something i really like, they stop carrying it. I can see no excuse for any of this, and I am pretty sure I am done with Sprouts after beingn a long-time customer. Too bad.”

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Posted 1 year ago

“I shop sprouts.Usually have good fruit and veggies. I purchased two bags of nectarines on Aug. 16 2023 and by Aug 19 had to toss them out. They all went moldy and I keep my Apt. cold. Really disappointed. Gonna check veggies now and see if I have to toss those also...was my favorite place for fruits and veggies...shame”

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Posted 1 year ago

“Sprout's Ginger Beer lacks ginger. Ginger extract is the last ingredient after water, sugar, and lemon. Extremely weak!”

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Posted 2 years ago

“Good to have specialty foods and supplements but absolutely no customer service. By that I mean they don't even answer their phone. The priveledge to sit there and own a business and yet not have to take customer calls. Who just does this? Also they got rid of paper bags. Don't know why, but they can be reused more than plastic, protect your food better, and recycle right with the cardboard. Duh”

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Posted 2 years ago

“Everytime I but produce there it’s either tasteless , rotten inside or shrivels up in one day. I don’t get it. I just paid top dollar for pomegranates and they look great from the outside but horrible on the inside. Disappointing .”

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Posted 2 years ago

“I bought grass fed NewYork steaks at the Menifee store on Newport,and they were disappointing. They were little tough and not much flavor. I ate half an gave the rest to my dog. My husband has bought the same steaks several times at the Riverside store and they were amazing. I won’t be buying meat from Menifee again.”

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Posted 2 years ago

“Sprouts has gotten ridiculously overpriced and their produce is very poor quality. Bought scones there and got home and cut obecto eat. Was hard as as a rock . Organic red grapes on the same day, all soft and bad. Very disappointed at sprouts. I can't keep running back to return, so it is money wasted. Wont shop there much anymore. Very overpriced and poor quality.”

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Posted 2 years ago

“Sprouts in Pearland used to be my favorite sprouts. Their customer service is trash!!! Had a bad experience with a RUDE deli employee and management didn’t even care. I will never go back to that sprouts. Disappointed with customer service!!!”

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Posted 2 years ago

Sprouts Farmers Market is rated 2.4 based on 256 reviews