Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.45

2.5 Rating 275 Reviews

30 %

of reviewers recommend Sprouts Farmers Market

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Metrics

2.5

Based on 275 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5

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Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a sandwich from the Deli department and was the best thing I’ve ever tasted. I am buying more in later weeks!”

Helpful Report

Posted 1 week ago

“The store was exceptionally clean. Everything was neat and organized and I was greeted by at least three staff members when I came in I’m making a special recipe and I wasn’t sure of the type of nuts I needed and they had a huge selection. One of the staff members helped me pick the correct nut. It was wonderful from the time I walked in until the time I checked out.”

Helpful Report

Posted 1 week ago

“I am an Instacart shopper so I am in Sprouts on Plumb Lane in Reno, Nevada, quite often. Sprouts is very hard to shop since there are no aisle numbers or shelf locations listed in the app so it’s sometimes hard to find things for customers. When a store is out of an item and you have to refund the customer. Your tip may go down if the customer based it on a percentage of the order total so needless to say it’s very important to be able to find items for customers so that you’re able to get the full tip. So with that said I was in Sprouts the other day shopping for a customer and the store was out of an item that cost almost $30. While I was looking for this item, one of the stores associates named Eric who I was told is the service manager asked if I needed help finding something…I of course said absolutely yes and explained that on the shelf it shows that you’re out of this particular item as I found the tag but not the item. Eric told me that well if it’s not on the shelf we’re out and I said maybe you have it in the back is that possible? He flat out told me no we don’t have any overstock and if it’s out on the shelf it’s out. I said darn it’s a $30 item if I have to issue a refund to the customer it lowers the amount of my tip and he said well I don’t know what to tell you now, I will have to say that I’ve encountered this gentleman Eric before and something about him rubs me the wrong way…. he’s overly helpful in a condescending sort of way so needless to say I really don’t like interacting with Eric. I continued shopping and as I was looking for another item that the store was out of another associate came up and saw that I was looking and asked if I needed help finding something? I said ya know I was told by your coworker that you were out of this particular item and I showed her the picture. She went over to the shelf saw that it wasn’t on the shelf and said let me go check in the back for you. I said really that’s awesome, thank you so much. Four minutes later she comes walking out with the item that I was told from the other gentleman that they absolutely did not have it. The Associates name that found the item for me is Kim possible, which fits her extremely well as I told her that she makes the impossible possible. Kim possible went the extra mile for me when she certainly didn’t have to and when the other associate Eric pretty much blatantly refused to do so…so thank you Kim possible for making my day as a person and as an Instacart shopper that much better…you really did a great job and you deserve some recognition for what you did and I am sure do every day! Thank you again.”

Helpful Report

Posted 1 month ago

“Teri is the best! She always has a beautiful smile and some great recipes! Thanks Teri!”

Helpful Report

Posted 1 month ago

“I have been shopping at Sprouts for years. The HB store on Adams Ave. i always loved it! But now its even better! There is a manager in Vitamins and body care that is Awesome! His name is MARV PETIUS, and he never fails to find what i am needing in a Supplement! He is so friendly, never pushy, truly cares about his customers! There is an awesome sale on vitamins and body care, and he made sure i knew, days in advance! Been there 2 days in a row, will go back again before the sale is over! There are alot of markets around! But i have never found one with such great people that are working there! Feels really good to write this, and help people with their needs!”

Helpful Report

Posted 1 month ago

“I want to give a big shout out to ‘Lexi’ for helping my mother she didn’t have to help my mom. Cause she worked in a different department which was the deli department and my mom was looking for seamoss in another department she pointed my mom in the right direction. My mom gave her cellphone to talk to me and she coach me through it!! She didn’t get no attitude her voice was calm over the phone the whole time!! She need to be recognized at Sprouts and need to be rewarded for helping me over the phone and my mom!! Good energy!! Big Shout Out Lexi!!!! 💯❤️”

Helpful Report

Posted 1 month ago

“It’s the beginning of summer break, I decided to take a trip to sprouts with my three summer ready little boys! Of course as a flustered mother, I was trying to get in and out as quick as possible loading alot snacks for the week for them. As I walk through, they wanted some electrolytes, but unfortunately The shelf was out of the flavor they wanted so Cesar came to the rescue. He ran back, pulled up a box and save the day for the electrolytes. As we were walking around i picked up a box of poppi and Joe struck up a conversation while working. Giving recommendations and interacting with my littles. What a nice guy. You can tell his spirit is so kind and up lifting. In the end he came to my boys, gave them a little treat and made their whole “horrible” mommy shopping mission a great experience. And thanks to Joe we are trying new products. What a gem!”

Helpful Report

Posted 1 month ago

“I visit store 535 quite often. I must say that I’m always amazed by the positive attitude of its staff, no matter what time of day it is. The manager , that I met today, had put together an impeccable staff of employees who are all helpful, knowledgeable and super kind. This location in McDonough has really set the bar high for the rest of the sprouts in Georgia. I’ve been shopping at Sprouts for 10 years now and THIS location is the most remarkable, memorable, well kept, professional and staffed with really great people. Even when I order Instacart pick up, the young lady Kenneisha is so pleasant. I can’t say enough about the entire experience here. I want to extend a huge hug and thank you from corporate, to management and onto every employee that clocks in at this location. Your smiles and going the extra mile is not unnoticed. Keep up the GREAT team work!”

Helpful Report

Posted 2 months ago

“Am enjoying the bakery items, muffins for one and their prepared meals are amazing. I've tried the same meal Grilled Salmon, beans and potatoes with Bearnaise sauce in two different states, both San Diego, CA and Overland Park, KS - both awesome, similar and consistent quality! NICE WORK SPROUTS1 THANKS1 Selections great, and good! Thank you for being here!!”

Helpful Report

Posted 3 months ago

“Charlene, the supplements manager at Sprouts, Scottsdale/Pinnacle Peak in Scottsdale always goes over and above. She is highly knowledgeable about her field and when in doubt she researches the appropriate information. Thank you for hiring great people. Kaitlin”

Helpful Report

Posted 3 months ago

“This head cashier named Zack Gordon helped me out really well with my return and with issue I was having a really helpful person and tea good experience”

Helpful Report

Posted 3 months ago

“I was recently at the 7th street and Glendale store and CHRIS was a pleasant to work with he was knowledgeable, helpful & patient. for that reason alone, i will be a returning customer.”

Helpful Report

Posted 3 months ago

“The employees were very helpful. I found everything I was looking for, and when I got to the cashier register, the cashier Vanessa was exceedingly helpful. Great experience will definitely return to the Buford, GA location.”

Helpful Report

Posted 3 months ago

“I shop at the one on gantzel and combs. I feel like Sprouts selects the best employees. They are so helpful and friendly. Just today I needed two pounds of salmon and before I could get back to the butcher he brought it to me. The employees are always saying Hi or can they help you find something. Overall a wonderful place to shop.”

Helpful Report

Posted 4 months ago

“Staff were very helpful and the quality and variety of produce was excellent.”

Helpful Report

Posted 4 months ago

“Going to SPROUTS is like going to a family friendly old fashioned store! I actually look forward to my weekly Saturday shopping. I also get the Best customer service from my favorite register person Tonja S.! She is ALWAYS a bright spot in my week. Yvonne Palese”

Helpful Report

Posted 4 months ago

“This review is for Bob, the produce guy, at the Branham Lane location. Bob is amazing. He keeps the produce section clean and well-stocked. If you don't see a produce item, ask Bob. He will either help you find the item, or he will go in the back and get the item for you. Last week, he went to the back and brought out a pack of the cherries I was looking for. Bob makes shopping at Sprouts enjoyable.”

Helpful Report

Posted 5 months ago

“I LOVE your store. Clean and healthy food for the whole family. My question is why is there not a Sprouts in Polk County Florida? I understand there may be a little competition with another chain based here but, give Lakeland Florida a chance! Keep doing what you’re doing and maybe one day be in our neighborhood!”

Helpful Report

Posted 5 months ago

“I was in Sprouts today on Dublin and I am so thankful to God that I met with Ana! She made it all worth while to drive all the way over there! I shop at Sprouts because everything in there is fresh - it is always neat and clean and tidy but my experience today with Ana, your cashier made everything extra wonderful! Ana is informative, courteous, she goes out of the way for her clients always, and she is genuine. She truly cares about her customers and it is quite obvious! She treats everyone very respectfully and I just can’t say enough kind things about her! She is representing your store so well! Thank you for having her on deck and know what a difference she made not just for me but for all of those that were privileged enough to have her assist them!”

Helpful Report

Posted 5 months ago

“I love Sprouts market. They provide amazing deals on produce, occasional deals of prices that no longer exist like 99 cents on apples. The selection is great too and bulk grains and herbs section is a game changer. The air in the store is clean without fuming with all of these toxic volatile fragrances from dish soaps and detergents like in isles of Vons and Albertsons. Even high end stores like Gelson’s market was fuming with those toxins from that detergents isle which means it also toxifies the produce but Sprouts is clear of that . They are also very receptive to feedback and make changes immediately. The best store with the best prices! That is the only store I shop. I never had food poisoning for years shopping there unlike Trader Joe’s almost all products are poisonous and I had multiple food poisonings from there low quality food accept their produce which is underripe . I stopped shopping there I trust only Sprouts!”

Helpful Report

Posted 5 months ago

Sprouts Farmers Market is rated 2.5 based on 275 reviews