Sprouts Farmers Market Reviews

2.2 Rating 192 Reviews
22 %
of reviewers recommend Sprouts Farmers Market
2.2
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Sprouts Farmers Market 2 star review on 15th March 2024
Anonymous
Sprouts Farmers Market 1 star review on 4th February 2024
Anonymous
Sprouts Farmers Market 2 star review on 14th January 2023
Anonymous
Sprouts Farmers Market 1 star review on 11th November 2022
Anonymous
Sprouts Farmers Market 1 star review on 22nd September 2022
Debra Murray
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
5
Anonymous
Anonymous  // 01/01/2019
I wish I could give this a zero star review. I was just fired for being ill for a few days. I was trained in two departments and contributed 1000% every time I worked. I unfortunately got ill a few days ago. I let them know I had a temp and could not work with a temp over 100. I called the night before and the morning of. I started working again the second my temp went down despite still being incredibly weak. This was only a few days of being sick. Most of my job is manual labor and I still completed ALL of it. I have a compromised immune system yet it didn’t affect the way I contributed every day I worked. I recovered fast too. Me and my coworkers got along great and I was always happy to be there at 6am or 10pm. I connected with the customers and LOVED getting regulars and they alwaysss told me they loved when I helped them or checked them out. I was always glad to help!! I feel like I put so much effort and time into being trained and recruiting friends and family to shopping there that it was completely unfair to be fired for being sick for a few days. It’s not uncommon for me to get sick a few times a year especially with a job requiring me to spend long amounts of time doing work in freezers. Jobs in the past have allowed me a few sick days and always said the best about my effort and work method! The management here was incredibly unfair and very impersonal, and I’ve NEVER BEEN FIRED from a job, especially regarding something I couldn’t prevent such as an illness. I’m completely shocked. I liked working there because I am vegan and was able to help countless guests on their vegan journey by suggesting products, online vegan groups, favorite vegan cookbooks and recipes, etc. I also always shopped there for my vegan foods. Many guests commented on how I made their day so much better after I complimented their food choices, or their cute earrings, or suggested my favorite ice cream to try next time they visit. Unfortunately I can no longer recommend sprouts to anyone and encourage EVERYONE to shop somewhere where their employees are valued and communicating issues to employees is a priority. I was never given any warning signs and had never received ANY negative comment regarding my work method. I was told I was enthusiastic, fun to work with, easy to talk to, excited to help customers, and a fast learner. They were fairly understaffed as well so I was able to work any day ANY time they wanted me to. I was open to being trained in any department. I would NOT recommend working at Sprouts whatsoever. I know two other ex employees who’ve been treated unfairly as well. The environment lacks mutual respect and through stories I’ve heard from ex employees (plus my own personal experiences) the management is completely unfair and to put it bluntly very rude. Would not recommend.
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Posted 2 years ago
Against being forced to wear a mask simple as that.
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Posted 3 years ago
I used to love Sprouts but they have lost my business. They have been awful during this Covid-19 time. Treating those without masks like trash, no matter the reason. Shame on you, Sprouts.
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Posted 3 years ago
Sprouts use to be my favorite place to shop. Now they have mandated masks and refuse service to those with medical exemptions. I will spend my $$ at other stores that respect people’s medical needs.
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Posted 3 years ago
Unbelievable, I have never been so disappointed to shop at Sprouts. 10 cents per sack to haul your PURCHASED items out of THEIR store. Ungrateful management are ruining the store. Some will say “it’s only 10 cents how trivial”. But folks it’s just the beginning!
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Posted 10 months ago
Dear Sprouts Farmers Market. Shrinkage starts at the top. If the CEO can’t provide leadership, incentives, and education about products, it’s time to get new blood in your organization. When you have a short shelf life on products they have to be managed and marketed with care. It’s very obvious that Sprouts has high shrinkage. The sale is made when you buy the product right. The competition Mr. Sinclair CEO of Sprouts is places like Walmart. They display their Broccoli in a more appetizing arrangement and they dump crushed ice on it and it flies out the door. I watched it as a customer with my very eyes. It’s easy to make phone calls to your store managers and grind them, then they grind their employees, and then morale suffers. Mr. CEO you should roll up your sleeves get in the corporate Jet and start touching your company personally at each location because you’re losing the ship. It's sinking and I own stock in your sinking ship. Mr. Sinclair with a little digging it wasn’t hard to realize you have quite the pay package and it appears a bailout package as well. This business isn’t Walmart or the 99-cent store your former employer’s. These cookie cutter store formulas you have are killing Sprouts Farmers Market it’s a different animal. Take some pride in your stores after looking at these photos of this Organic Broccoli from one of your stores in Arizona. I started with Sunflower stores in which Sprouts purchased them and became a new customer. Decades as a loyal Patron. Overpriced is an understatement, Quality is poor in many categories, and Training and motivation are at an all-time low. Selling Plant-based Beyond Beef for close to 10.00 a package. Walmart is marketing and selling the same product at half that price. I hope this post doesn’t resort to heat on the store managers because things are like this through your leadership. It’s on your watch, Sir. Take responsibility. Anonymous shopper of 20 years and a stockholder.
Sprouts Farmers Market 1 star review on 15th September 2022 Sprouts Farmers Market 1 star review on 15th September 2022
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Posted 1 year ago
Sprouts has gotten ridiculously overpriced and their produce is very poor quality. Bought scones there and got home and cut obecto eat. Was hard as as a rock . Organic red grapes on the same day, all soft and bad. Very disappointed at sprouts. I can't keep running back to return, so it is money wasted. Wont shop there much anymore. Very overpriced and poor quality.
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Posted 1 year ago
I was an employee I have never been treated so poorly .I had false allegations made against me by the asst Mgr. I SHOULD of took them to court .I walked out with an ounce of dignity they left me with.There was lies,hostility and bullying by the asst Mgr in oviedo fl
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Posted 1 year ago
As a former employee of 11 years, if you are considering working for Sprouts, do not apply for store#23 in Tucson, AZ. Management is dishonest and without integrity. The store manager and the produce manager are garbage human beings. Remember, at Sprouts, that the Human Resource department does not work for the employees. They work for the company. If you bring any complaints to there attention, be ready to have the tables turned and start looking for a new job. Do not work for a company that terminates an 11 year employee with a voice mail, and no explanation.
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Posted 3 years ago
Horrible people who work in flower mound store! Horrible manager! Don’t respect people who have medical conditions and can’t breath with mask on! Nazi girl staff chasing you down at the door yelling at you. These people are on a power trip! Will not give my business to a bunch of control freaks!! Karma will get you all for not recognizing people that actually have a medical condition! Bye Bye Sprouts! Communism is real at Sprouts!! No Respect for people who can not wear a mask!!!
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Posted 3 years ago
Sprouts skirted around a law that was passed about charging customers for bags in Arizona. So they call them reusable to get around the law. It’s annoying to me… Won’t be shopping for groceries there anymore.
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Posted 8 months ago
I used to like shopping at Sprouts. Now not only do I have to bring my own bags, I also have to do my own checkout. It takes forever to do a search for the vegetables that I have to weigh. Before they put in the self checkouts, they used to have express line for the times that I’m only buying a few things. Sprouts needs to decide. If you want to be a discount store with zero service, you might need to lower your prices. If you want to be upscale, then provide some service.
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Posted 9 months ago
On my last trip (and mean my last trip) to Sprouts, I get blind side with a “new bag policy”. Sprouts now want to charge me 10 cents per bag when I check out. Ten cents for a plastic bag to put my PURCHASED products in to carry them out of the store. Ten cents for a plastic bag that cost much less than a penny to make. What next? Will you charge me a retail fee to use a shopping cart? This policy may go over well with the brain-dead California consumer. But outside LaLa land it will offend your shoppers. As it has me. May 30th was my last shopping trip to Sprouts!
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Posted 10 months ago
Everytime I but produce there it’s either tasteless , rotten inside or shrivels up in one day. I don’t get it. I just paid top dollar for pomegranates and they look great from the outside but horrible on the inside. Disappointing .
Sprouts Farmers Market 2 star review on 14th January 2023
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Posted 1 year ago
Purchased $40 dollars in nuts and seeds in the bulk food section. All items are still prepackaged so you always have to buy way more than you want. Got home and over half the nuts are old and stale. Wrote corporate HQ and received an email that it was being forwarded to the appropriate person. That was over a month ago and still no reply. I also purchased a pound of marinated Carne Asada from the butcher. Very fatty and lots of Grisel. This meat is not flank steak. It is scraps of cheap marinated meat scraps being sold for $15.99 a pound. Was around 6 a pound a year and half ago. I miss sunflower, Sprouts destroyed my favorite grocery store!
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Posted 1 year ago
Port St. Lucie Florida opened a store on Friday April 15th I went the next day and to my surprise I find that they are selling completely frozen fruit. I think it is a lack of respect for the customer since in my case I bought organic strawberries, pineapple and mangoes and to my surprise it wasn't until they arrived at my house that I realized that they were frozen and of course after thawing they were left with a texture and a horrible taste that I had no choice but to put them in the trash. I am no longer so happy to have a Sprouts near my house if I am going to give it my money without having any benefit… avocados are the same at my house, they do not ripen and are thrown away. I have been buying in these stores for more than 15 years and in a couple of years I have noticed that the quality of the products is no longer comparable to that of Whole Foods or Trader Joe's. I have bought better fruits and vegetables at Walmart. In short, I can say that sprouts does not have the concept of freshness and quality as the "fresh markets" are known. I put my hope in the new Fresh Market that they are building in my city since I don't have a Whole Foods or Trader Joe's 🥴😔 Take notes Mr. Díaz
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Posted 2 years ago
Went to Sprouts in Northgate, Colorado Springs. I normally don't leave reviews. But this particular Sprouts the customers were very inconsiderate and judgemental. Felt like i was'nt acknowledged. Felt the energy of hatred. Walked out feeling upset realizing the store was resonating so strongly in that energy. I'm sure its the employees overall. I will not be going back
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Posted 2 years ago
I sent the following letter to Sprout's CEO. I got a form letter back from customer service. I have supported Sprouts since 2007 when I lived in AZ. I was overjoyed when I moved to FL to find a Sprouts had just opened two miles from my new home, and I was saddened to discover when I recently moved to SC that the only Sprouts is an hour away from me in Greenville. Most of my grocery budget has been spent in your stores for all those years. As a nutritionist, I have literally done field trips in your store to teach clients how to make good food choices. Until now. I don’t wear a mask. Anywhere. I have not been turned away nor has anyone tried to force me to do so, including in your stores. However, when I went to your store in Greenville, I was informed that I could not shop in Sprouts without a mask despite my medical exemption. Your manager, Scott Mashburg, informed me that I had to leave the store immediately if I would not wear a mask on April 15, 2021 at 5:25PM. Despite my telling him I have a medical exemption. Despite me explaining I spend a great deal of money every month in Sprouts. Despite me describing I had driven an hour to shop there. The store was virtually empty (make note of the time of this fact). He gave me a handout from corporate stating the mask requirement because of “Sprout’s commitment to protecting everyone’s wellbeing”. He stated that this could be enforced because Sprouts is privately owned. Privately owned does not mean free rein to discriminate. Be advised that private business has a legal classification as a “public accommodation” according to federal law (Title III Reg 28 CFR 36.104). Federal law 28 CFR 36.202 prohibits denial of participation and equal access or exclusion from the same or equal service as others. Denying me entry, requiring me to be served outdoors, limiting me to home delivery, having someone choose my foods for me, or treating me any differently based on my appearance is also a violation of Title II, III, and VII of the US Civil Rights Act of 1967. US Title 42, Section 12101 states it is unlawful to deny entry to persons with disability or perceived medical conditions. This is also a violation of the American Disabilities Act, who have defined mask exemptions for various conditions and whose fines are steep. The First Amendment to the Constitution also protects my right to appear in a place of public accommodation without limitation. Add that the South Carolina constitution protects the same rights, and the fact that there is not even a mask mandate in this state just like Florida where I had no problem shopping in your stores mask free for the last year, and I believe you will understand that refusal to serve me constitutes unlawful discrimination and violates constitutional, federal, and state laws over and over again. I and all the people who stay away from your business because of this harassment HAVE THE LEGAL RIGHT TO ENTER, SHOP AND BE SERVED AT YOUR PLACE OF BUSINESS WITHOUT COVERING OUR FACES. We are protected by federal, state and constitutional law, and are not subject to the whims of business owners and politicians who would have us believe local mandates and private ownership supersede the law and inalienable rights. I am not happy that I must now support Jeff Bezos by health food shopping exclusively at Whole Foods (normally I would go to Sprouts first and then WF only if Sprouts did not have an item), but I shopped in his store just down the street from yours the same day with no mask and no harassment so I will pay more to be able to breathe while I shop for my food. I made other discoveries that day: I shopped at Publix (something I never did before as I relied on Sprouts to provide my needs) and found they have many of the items I would normally buy at Sprouts and some were even less expensive – again, mask free. And in conversation with other unmasked people in stores, I was given contact info for like-minded attorneys who despise businesses and politicians who are overstepping their bounds and are helping those who insist on preserving rights -- pro bono. It’s time that those of us who want to maintain the rights mentioned above scream as loudly as those who live in fear. Are you listening? Or will you watch your “team members” you claim to be protecting lose their jobs because you slowly go out of business (as evidenced by Scott’s own expressed concerns and an empty store at a time when people are looking for dinner items)? I am hoping you will instead focus on your true responsibility: providing excellent groceries at fair prices, great customer service, and employment for people who need it. If you want to wear a mask while you do that, we won’t ask you to remove it even though it covers your welcoming smile. It is each of our own responsibility and choice to protect our health in ways that really work for us. God bless America. Land of the free.
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Posted 2 years ago
Sprout employees are CONSISTENTLY the rudest and most unprofessional grocery store employees I have ever come across. Take the mask mandate, instead of politely asking people to wear a mask and professionally explaining store policy, these employees act as if they are the gestapo (due to their lack of achievement) and belligerently confront people. This causes a very hostile and prejudicial environment and perception. I recommend people shop elsewhere, even when this pandemic ends.
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Posted 3 years ago
I don't know if it's the particular store I shop at on Miller Road in Scottsdale, AZ..But I am sick to death of buying rancid nuts and seeds. I have made returns and told them about it only to see stuff still on the shelf. Do people not know what rancid is? How can they eat that? They mix up their salted and unsalted items too. One time I bought spoiled brats right out of their "fresh" meat case. Unreal! I though Sprouts was an upscale store...but...
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Posted 3 years ago
Sprouts Farmers Market is rated 2.2 based on 192 reviews