“Feeling blessed to have two Sprouts Farmers market stores near me. The staff is so warm and pleasant. Today there was a situation I wish I felt awkward about asking about however I approached Michelle and even though on her break she took the time to point me in the right direction, to Larry. Pleased by the conclusion and most importantly, please by the friendly manner in which my question was handled.
Keep up the pleasant atmosphere store 611. 👍🙏😁”
“Sprouts is very hit or miss. Which is a shame because they do have some good items.
their pre packaged salads usually have spoiled lettuce in them but you can't tell from the packaging because all the toppings are on the top. Purchased their cooked chicken side container and their was bones throughout. I do think that the dates they put on the food are not accurate. If I get the salads I tried to eat them within one day. Employees are usually nice but they are not enough. Pet peeve- I put my credit card in the reader to pay and was bagging my own groceries in my own bags as their was no one to help, fine. but the cashier finished my transaction on the customer key pad without asking me.”
“Checked out the new Sprouts opening weekend since it’s much closer to me than Trader Joe’s. I was excited to give it a try, but overall I left a bit disappointed.
First, the layout of the store felt confusing and not very well thought out. It was hard to navigate and didn’t have a smooth shopping flow. I also found many of the products to be expensive compared to Trader Joe’s — and that was even with 20% off everything during opening weekend.
Customer service could definitely improve as well. My cashier seemed completely disengaged. I actually had to say goodbye twice and she didn't acknowledge I was leaving.
One thing that really stood out was the atmosphere outside the store. They had a DJ playing reggae/Rastafarian-style music early Sunday morning. While I personally don’t mind that music at all, it just didn’t seem to fit the local Naples demographic or the area surrounding the store, which is heavily golf and retirement communities with many older residents. Something lighter like Sunday morning jazz might have been a more fitting choice for an 8 a.m. Sunday crowd after church.
Just my thoughts after opening weekend. I’ll probably give it another try down the road and hope things improve once the excitement settles.”
“This is too bad that this happened, but I feel like everyone should know. I signed up for curb side service and shopping at Sprouts online. 1st time I shopped onine it was a wonderful thing and I was able to purchase all I wanted at the store and then go pick it up the next day. Well, the next time I signed into my account at Sprouts I was able to shop and get all the things I wanted and checked out and my pickup time confirmed. Then 3 minutes later I got an email where my order was canceled and my account was closed. I then got an email from instacart saying I had to sign up with them if I wanted my order done and my account reactivated. InstaCart is one of the worst companies on the internet and if they wanted customers they should get them by another means and not steal them from Sprouts. I refused to fill out their forms or signup with them so that means I can not or will not shop at Sprouts again. Too bad because I actually liked Sprouts, but this new bait and switch with their company isn't any good and when I called their Phoenix Corp office they also affirmed that I must sign up with InstaCart to purchase online so I said not going to happen and I simply had to make the decision to not shop at Sprouts any more. Good luck to the others out there. Bait and switch for me means there are crooks in the works and time to move on. To bad I had to give them one star. No stars would be more like it.”
“absolutely love shopping at Sprouts! The staff is so friendly and welcoming. They recognize me when I come in, ask about my kids, and even notice the items I buy. They’re always helpful and genuinely care, which makes every visit feel personal and uplifting.”
“I was at Sprouts in Cheyenne WY, Emily and Ryan were my initial contact (looking for fresh blackberries and relish) both of them took me the items. Blackberries needed more investigating which they fulfilled. I then had contact with Katy and Amanda that also was very professional and helpful. Shout out to all today to make my experience at Sprouts great!!”
“I dread this store. I only go when I have to. Prices are outrageous, selection is limited. I can't trust the produce to be organic. Do you really need to have your organic right next to the conventional now? The lighting feels oppressive. I feel so sorry for your employees. They seem depressed to me too, and forget about getting checked out. You do it yourself, as the other lanes with a cashier never seem to be open. I wish you would purge the poisons from your stores, but hey, all stores are poisoning us.”
“STORE: 235
SALES ASSOCIATE: ERICA H.
Hospitality was amazing! I was assisted by signing up for rewards. Ms. Erica H, kindly offered her phone from sprouts website. I firmly believe she went above and beyond, other associates in the past weren't attentive and incompetent by avoiding my mom and I as if we do not exist. A simple yes and patience is common sense. Erica H. deserves a management position or a raise!”
“I was overcharged in store. Called store but now have to physically go back for a refund. I brought an error to your attention but get to spend my time getting a refund. You have every tool at your disposal to correct this but no, waste more of my time. 👎🏻👎🏻👎🏻”
“Roxanne in the Cheyenne deli was the kindest and most invested person i have encountered at Sprouts. I walked out with more then i intended because she was suggestive and knowledgeable. Thank you for making my day!”
“My macaroni salad was awful, noodles hard. My apple pie, apples not cooked enough , also hard. Tuna salad , too much dill weed. Irish soda bread so small I could hardly see it. Had no taste. Had to throw out all of these items. This is from new store in Centereach, NY”
“Good morning, I have been thinking about this for last 3 weeks. About 3 weeks ago, a store, the store at SW119th & S. Penn in Oklahoma City, had the new manager (will not mention names but you know who she is) fire a 7–8-year employee who had worked himself into management and did everything ever asked of him. You needed a manager to cover another store for a couple of months, he was there, Stay overnight for new freezer installs, yep, was him. Close 4 of the 5 days he worked so none of your other managers had to close, him again. Person, I speak of between your store and others, had close to 20 years in grocery business. This person developed cancer in his lower body a few years back, he would go for treatment and still come to work even though he was tired and might not feel great. He did this time and time again. Step up to early 2025 I think (not sure when got new manager). He had taken couple weeks off for vacation (had earned it). Tried take more time off (again, he had it) but was told couldn't because had already taken off 2 weeks. When he would schedule his sick leave to go do his treatments, said manager would take his sick leave away and make him use a regular day off. This happened over and over again. Step back 3 weeks ago. He was again feeling bad, not able to eat anything, vomiting off and on again and yet, he still came to work. Closed one night when not feeling well and apparently left and employee, not as customer, but an employee in the store (something that has been told has happened a few times in the past). So, what's your manager's decision, let's fire the 8 years, has worked his tail off for us anytime he was asked. Excellent management skills might add. So, what was his illness you ask? His cancer has come back but this time, it's in his brain, but don't worry, you can sleep good at night knowing that in your eyes, you did that right thing. Want to know who I am, I'm his father and the person I speak of is Chris. I'd love to tell the other employees in the store (the ones who loved and respected my son) who you truly are.”
“Quality has gone downhill in the last year. Noticing shelves not fully stocked. Produce more limited with some selections empty. No organic baby spinach which is a staple for me. Favorite brands going away in place of less desirable Sprouts brand. Sad.”
“Loved the product selection! It was so helpful for adjusting to a modified diet! There were tons of options and alternative products. I was so impressed with Joseph, a valued employee! He was very engaging and interested in helping. He had other customers wait in his line even though it was longer just so they could talk to him about store products! I’ll dddinitely start shopping at Sprouts in Yorba Linda more regularly!”
“Bad lamp chops. Bought Today 11/16/2025 open the package and got sick the smell was so bad the meat looked good the date was11/25/2025. Bad Sprouts need to get a handle on this read the reviews I did afterwards not good”
