Sprouts Farmers Market Reviews

2.2 Rating 192 Reviews
22 %
of reviewers recommend Sprouts Farmers Market
2.2
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Sprouts Farmers Market 2 star review on 15th March 2024
Anonymous
Sprouts Farmers Market 1 star review on 4th February 2024
Anonymous
Sprouts Farmers Market 2 star review on 14th January 2023
Anonymous
Sprouts Farmers Market 1 star review on 11th November 2022
Anonymous
Sprouts Farmers Market 1 star review on 22nd September 2022
Debra Murray
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
5
Anonymous
Anonymous  // 01/01/2019
Kathy at the Laguna Niguel location was so sweet & helpful! She made my day!
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Posted 1 year ago
I have ordered several times from this company, but my issues are two, wrong replacement and over charge! 1, The receipt before checkout says tip 7.50 should be 7.50 after check out. Why am I charged more for a tip after check out without authorization? 2, If I ask for a raw cheese, I want a raw cheese not a pasteurized cheese! 3, when you do replacement why are there No options If I do want replacement? Maybe I d9nr want replacement, then your shopper makes the wrong replacement and you double Harte me?
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Posted 1 year ago
I am speaking on behalf of MANY employees or ex employees of Sprouts#621.Many employees lost their jobs or were forced to quit due to Asst.Mgr Brittni she make false allegations and then plays the victim and NEVER wants to meet with the employee to discuss because she is lying. I was sent home because I complained in store that I was extremely hot was outside for 5 hrs 105 hot so it was called causing a scene Brittney yelled at me to punch out and go home in front of the store with customers and employees around .That's a scene but this is the type of stuff that goes on and more
Sprouts Farmers Market 1 star review on 22nd September 2022
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Posted 1 year ago
Your cashiers hold conversations while checking out customers, ignoring the customers. They refuse to check people out. If you don’t offer full time cashiers, put up signs: You may be forced, no matter the amount, to ring up your own groceries.
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Posted 1 year ago
Beef stroganoff has little, I mean little beef. Taste ok. Compared to Oliver's there's no comparison.
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Posted 1 year ago
Dear Sprouts Farmers Market. Shrinkage starts at the top. If the CEO can’t provide leadership, incentives, and education about products, it’s time to get new blood in your organization. When you have a short shelf life on products they have to be managed and marketed with care. It’s very obvious that Sprouts has high shrinkage. The sale is made when you buy the product right. The competition Mr. Sinclair CEO of Sprouts is places like Walmart. They display their Broccoli in a more appetizing arrangement and they dump crushed ice on it and it flies out the door. I watched it as a customer with my very eyes. It’s easy to make phone calls to your store managers and grind them, then they grind their employees, and then morale suffers. Mr. CEO you should roll up your sleeves get in the corporate Jet and start touching your company personally at each location because you’re losing the ship. It's sinking and I own stock in your sinking ship. Mr. Sinclair with a little digging it wasn’t hard to realize you have quite the pay package and it appears a bailout package as well. This business isn’t Walmart or the 99-cent store your former employer’s. These cookie cutter store formulas you have are killing Sprouts Farmers Market it’s a different animal. Take some pride in your stores after looking at these photos of this Organic Broccoli from one of your stores in Arizona. I started with Sunflower stores in which Sprouts purchased them and became a new customer. Decades as a loyal Patron. Overpriced is an understatement, Quality is poor in many categories, and Training and motivation are at an all-time low. Selling Plant-based Beyond Beef for close to 10.00 a package. Walmart is marketing and selling the same product at half that price. I hope this post doesn’t resort to heat on the store managers because things are like this through your leadership. It’s on your watch, Sir. Take responsibility. Anonymous shopper of 20 years and a stockholder.
Sprouts Farmers Market 1 star review on 15th September 2022 Sprouts Farmers Market 1 star review on 15th September 2022
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Posted 1 year ago
Sprouts has gotten ridiculously overpriced and their produce is very poor quality. Bought scones there and got home and cut obecto eat. Was hard as as a rock . Organic red grapes on the same day, all soft and bad. Very disappointed at sprouts. I can't keep running back to return, so it is money wasted. Wont shop there much anymore. Very overpriced and poor quality.
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Posted 1 year ago
Sprouts in Pearland used to be my favorite sprouts. Their customer service is trash!!! Had a bad experience with a RUDE deli employee and management didn’t even care. I will never go back to that sprouts. Disappointed with customer service!!!
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Posted 1 year ago
Purchased a number of items including some Ciabatta rolls on 8/25. By 8/28 they were moldy. Had to throw them out. Used Instacart.
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Posted 1 year ago
I was an employee I have never been treated so poorly .I had false allegations made against me by the asst Mgr. I SHOULD of took them to court .I walked out with an ounce of dignity they left me with.There was lies,hostility and bullying by the asst Mgr in oviedo fl
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Posted 1 year ago
Purchased a seeded watermelon by mistake I cut into it was totally white and full of seeds. Nothing was eatable. Through in trash. Can’t believe this would even be sold at Sprouts. I’ve bought numerous watermelons, fruit, steaks, etc never had anything bad. Shame.
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Posted 1 year ago
love sprouts. was at the la brea and san vicente store on 07-30-22. had a rude employee, kai in the deli department. he does not allow you to finish a sentence and is extremely rude. this is not the first time i have engaged in an unprofessional manner with him. i asked to change his gloves after he returned from the back. he said i did already. he changed them reluctantly. he purposely took one minute to spread mustard and mayo on each bread- he behaved in a condescending manner. he whispered to his african american co-worker and that co-worker took over the order. i shared with other friends of this incident and they said they experienced the same behavior. don't have to fire this guy, just put him in another department. he makes shopping unpleasant.
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Posted 1 year ago
I purchased precooked turkey at sprouts in mesa Arizona and went home and ate it. I got food poisoning from their turkey which led to strep throat and was sick for 6 days. I filed a claim with sprouts for lost wages and 4 weeks later sprouts claims they are not responsible for the food they sell. Will never shop at sprouts again. Do yourself a favor and shop elsewhere.
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Posted 1 year ago
I went to Sprouts in Delaware and to my surprise was very disappointed that they are selling GMO products. I was only able to find a few organic item in the fruit section, which I came for. Will not be shopping there no more. 😔
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Posted 1 year ago
Sprouts prices are ridiculous. One rack of uncooked ribs is $32! Dave’s Killer bread $7.99 They are price gouging. I’m not going back.
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Posted 1 year ago
So we're in Sprouts on Plumb in Reno Nevada, we (me and my son) go down one aisle this guy Eric who works there followed us and watched us, we go down a different aisle and meet up with my wife who watched the whole thing and we both said the same words....this guy is following us around the store. So yep, I confronted him and of course that was the end of that BS. If you're black, brown or tan stay outta Sprouts after dark.....their definitely Racist.
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Posted 1 year ago
Enjoyed a nice meal with friends at their home and the food was from Sprouts . Ordered a $75 gift card 10 days ago for them and sent a thank you . They haven’t received it yet : really surprised Sprouts doesn’t expedite this more quickly. Almost rude to me now they haven’t heard anything from us so I had to write them a separate thank you card . Looked rather dumb imo . The stores should be notified nearest to the address and sent a card within a day or two as that’s where the consumer will likely go . Seems unusual that process wouldn’t be used , what a great way to say hi from the Sprouts manager.
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Posted 1 year ago
DO NOT BUY HYDROPONIC STRAWBERRIES!!! My 7 year old son will not eat fruit except strawberries and bananas...My husband was talked into buying the hydroponic strawberries at our local Sprouts...My son has issues going to the bathroom...So we have been not allowing him to eat GMO foods and keeping away from food dyes like red40...The employee at Sprouts told my husband the hydroponics was a healthier option....So my husband bought a tray of them...Which was very expensive...My son has sensory sensitivities and is a very picky eater...I tried one of the strawberries 🍓 and it actually had no taste and was kinda gross...I thought no way would my son eat them...But surprisingly he did....He ate about 10 strawberries....And an hour later his legs and stomach broke out in a weird rash (pics attached) He eats strawberries all the time and has no allergies to them ever...I decided to read into hydroponics...And come to find out they often use a chemical fertilizer since they don't use soil...I thought the whole idea of hydroponics...Was to keep away from chemicals....I am so disappointed....I'm sick and tired of the food industry using chemicals in most all of our foods...No wonder So many people including myself have autoimmune disorders...These chemicals and genetically modified foods...Should never be allowed...Other countries have banned gluten and food dyes...But our FDA in America says it is completely fine for chemicals to be put in our foods! There is no money in healthy people!!!🤬
Sprouts Farmers Market 1 star review on 11th July 2022 Sprouts Farmers Market 1 star review on 11th July 2022
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Posted 1 year ago
The raisins in the granola is sooo hard we had to throw them away. Quality has gone down so bad I don’t want to shop there anymore. I’m 80 yrs old and have shopped sprouts for 32 yrs or since they opened. To put out junk like that is terrible, I’ve been in food service all my life and NEVER would serve the stuff your serving. And you say you care about customers is not the truth. Good bye
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Posted 1 year ago
A lot of moldy produce at times that instacart won't refund after too many refunds. As a cancer patient on chemotherapy, I can't go refund it myself.
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Posted 1 year ago
Sprouts Farmers Market is rated 2.2 based on 192 reviews