Sprouts Farmers Market Reviews

Name: Sprouts Farmers Market
Rating: 2.40

2.4 Rating 256 Reviews

29 %

of reviewers recommend Sprouts Farmers Market

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2.4

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Sprouts Farmers Market 3 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

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“I've spent tens of thousands of dollars at sprouts, and never returned a single item until recently when I purchased 4 "red dragonfruits" that were actually white dragonfruits. They did not accept my return, spoke condescending to me in checkout, and then when I contacted customer service they ghosted me and then closed my case. Absolutely zero customer loyalty.”

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Posted 1 year ago

“So disappointed by the customer service I received at Sprouts. I’ve been shopping there for years and have never returned anything. I was sick and bought some cough medicine there and after taking a couple of doses I noticed that it was expired. I thought okay no big deal I’ll return it for store credit. Now I didn’t have the receipt because well I normally don’t hold onto grocery store receipts once I’ve unloaded and seen my groceries are satisfactory. Anyway, I didn’t think it would be an issue. I went in and tried to return it and they said they couldn’t do anything without a receipt not even an exchange which seems very unreasonable to me. They treated me as if I’d bought this product last year and was suddenly trying to get my $16 back. No one felt regret that they’re selling expired medicine. It was unreal and I was surprised how angry it has made me. I usually shop at Trader Joe’s and once I came back with rotten tomatoes a day after buying them. They were so kind, they didn’t want to see my receipt they just ran over and grabbed me some new tomatoes with a smile and that’s why everyone loves Trader Joe’s, best customer service ever! Sadly, my fiancé has even done the radio commercials for Sprouts. Also what company can’t just run your credit card through these days and see you bought something days ago, it seems everyone has this technology now….except Sprouts I guess.”

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Posted 1 year ago

“I shop Sprouts on Coors and Montano. The food & merchandise are nice. The employees are not customer oriented. The employees were too involved with each other and their personal conversations”

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Posted 1 year ago

“Frozen meals are gross. Orange juice 9.00 and tastes terrible. Never again. I will stick with Trader Joe's any day.”

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Posted 1 year ago

“Lemon Grove CA sprouts is 2 kool. Great employees, great service. Kevin Gauthier”

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Posted 1 year ago

“There is a new checker at Sprouts in Silverdale and although I adore all the Sprouts staff, Cooper is one of a kind. Funny, friendly and fantastic every time. No bad days for this guy. Thanks Cooper for always being kind!”

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Posted 1 year ago

“not happy with the bags. i live in florida. i liked the bags they had before.”

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Posted 1 year ago

“The service I receive at sprouts is like no other health food store. I have been exercising my whole life. I always shop for the best supplements, there’s a gentleman named nick who works there in the supplements, vitamin section. He’s a life saver. Always recommends the best supplements according to my goals. Always looks for the best sale and gets me the best deals. Nick is honestly a knowledgeable and caring person. Nick is the man to go see.”

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Posted 1 year ago

“Stupid bag policy”

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Posted 1 year ago

“They are very expensive, but we bite the bullet and buy as much organic items as possible; especially meats and produce. However, watch the cashier ringing up your groceries or check your receipt before leaving the store. My experience with the Miramar, Florida store is l have been charged regular price when items have a reduced/clearance tag.”

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Posted 1 year ago

“The best Sprouts Market ever is in Solana Beach, CA. I am customer over there for last 14 years, always very good. But for last 3-4 month it is absolutely outstanding!! The products, variety, cleanliness, customer service+++. The store manager Randy is always available to check on his customers, get their suggestions, concerns. love to shop there. thank you Milena”

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Posted 1 year ago

“I just wanna say thank you to the local Redding sprouts. How to create experience Super helpful staff made it seem like family experience Ohana style Big Mahalos to Leslie and her friend Can't wait to come again next time with my glasses though”

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Posted 1 year ago

“Do Not Use This Oakland Park Store Pick Up Service.. Decided to use Sprouts to provide food for a gathering after my moms funeral. I had hoped to reduce some stress and ordered everything on line to pick up and save time while running around making final arrangements. I arrived at the store for pickup and many items were missing. Had I known this when I picked up , I could've chosen something else. I stupidly tipped the associate that pulled my order. In the end, I had to run around last minute to find what I needed. Dropping the ball costs me further stress at a difficult time and was unacceptable. They lost me as a customer over this. I am highly dissatisfied with how the manager handled as well and intend on seeing how corporate responds. The final insult was charging my card incorrectly for twice the original purchase and the disconnect between the store and their instacart partner and complete disregard from the store manager to resolve the issue. Day 3 Well , still no response from anyone so I guess they will regret me blogging on every social media outlet nationally and doing what I do when I am not satisfied.”

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Posted 1 year ago

“So, I just came back from shopping at Sprouts on 44th and Kipling, in Wheat Ridge, CO. Staff was unhelpful and many of them were standing around talking to each other, with only 1 checkout station open. The self checkout was the only other option, which I don't like but used. The person watching seemed a little put out when I was having an issue.”

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Posted 1 year ago

“Sprouts used to be one of my favorite places to shop. However, little by little, they have managed to stopo carrying all of my favorite things. First was Tofutti sour cream and cream cheese. Next was Amy's vegan macaroni and cheese. Then came Hope Hummus spinach and artichoke flavor. The last straw was the Vegan superfruit muffins. Seems like every time I find something i really like, they stop carrying it. I can see no excuse for any of this, and I am pretty sure I am done with Sprouts after beingn a long-time customer. Too bad.”

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Posted 1 year ago

“I shop sprouts.Usually have good fruit and veggies. I purchased two bags of nectarines on Aug. 16 2023 and by Aug 19 had to toss them out. They all went moldy and I keep my Apt. cold. Really disappointed. Gonna check veggies now and see if I have to toss those also...was my favorite place for fruits and veggies...shame”

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Posted 1 year ago

“Too expensive nothing that I can't get any cheaper elsewhere thought sometimes good was coming but I was wrong it's to bad they really don't have much to choose from more like a gnc store with produce but thrifty produce has more selection and cheaper right down the road I was not impressed at all I will not go back”

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Posted 1 year ago

“Sprouts skirted around a law that was passed about charging customers for bags in Arizona. So they call them reusable to get around the law. It’s annoying to me… Won’t be shopping for groceries there anymore.”

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Posted 1 year ago

“I used to like shopping at Sprouts. Now not only do I have to bring my own bags, I also have to do my own checkout. It takes forever to do a search for the vegetables that I have to weigh. Before they put in the self checkouts, they used to have express line for the times that I’m only buying a few things. Sprouts needs to decide. If you want to be a discount store with zero service, you might need to lower your prices. If you want to be upscale, then provide some service.”

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Posted 1 year ago

“Today I visited sprouts and being charged a convenience fee on my bags😡😡it’s bad enough they get free labor from me the bag my groceries😱😡, because there’s never a check out open 🤷‍♂️just self check out, I do not get a discount for self check out for being an employee at sprouts,Now Sprouts charging me for the bags that I have to bag myself this is insane, so to everyone out there who goes to sprouts but would rather shop at Whole Foods which is a better store carry your bags with you like a Walmart bag and bag your groceries with the Walmart label🤪😀😂”

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Posted 1 year ago

Sprouts Farmers Market is rated 2.4 based on 256 reviews