“Over the past three years of my weekly shopping experience, the quality of SPROUTS fresh produce/foods and shelf items has plummeted. Although, Customer Service has been good and consistent. Food/beverage prices are ridiculously expensive for some brand items at other grocery stores cost less. I find that produce quality is inconsistent. I am disappointed to see Shelf items expire or about to expire then marked down for sale. Store managers should be sharp enough to smell the order that meats and produce puts off when going bad and discard it before placing it out for sell. 🤦‍♂️
Fresh produce has been on the edge of rotting or showing signs of mold.
This used to be one of my favorite places for grocery… I’m now in search of new organic farmers market 🤷‍♂️”
“Used to love sprouts. Quality, fair prices, and friendly service.
Still friendly service, but quality has hit a serious low. Past few times Ive bought meat - spoiled/rotten.
And then just bought this yogurt a few days ago, just opened it and completely moldy.”
“Hello,
Prices are fair, sometimes exceptional in comparison to other stores. I’ve never used the delivery service. Returns & refunds are easy and no hassle. Either have the receipt or a CDL.
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CUSTOMER SERVICE:
I would like to acknowledge and pay homage to one employee in particular. Her name is Zayanna. She works in the vitamin department. I shop at Sprouts sometimes 2-3 times a week and I love your store. I REALLY enjoy purchasing my supplements and other health care products from Sprouts rather than going to specialty shops or ordering on-line.
2 Reasons: 1) your products are equitable and most of the time superior to other stores. 2) Zayanna makes my shopping experience fun and very educational. She really cares about what I’m buying and if it’s the best for my needs. She asks key questions and she’s not afraid to make suggestions in order to help me make better choices. Because of her I feel more confident in what I purchase. Zayanna is very warm, friendly and patient. She always acknowledges other shoppers in the department so no one feels ignored or walks away without being helped. She is tremendously professional and works hard to keep the department neat, clean and well stocked. I hope you routinely reward Zayanna for her dedication, work ethic and loyalty.
She is SO deserving!”
“Store#484 Denise, Michell, and Kathalene are over the top with customer service. No mater what you need, they are curtious, dependable, knowledgeable and most of all are nice people.”
“The ready to eat meals as in the menu are never in the counter
Took the time to ask when the counter is full and could not get a answer
This is the Sprouts store in Port Charlotte, Fl
After 4 trips to the store ITS A BUST”
“The grass-fed beef steak was nothing but cartilage. I cooked it to medium where there was actual meat. This Sprouts just opened in Port Charlotte, FL”
“Sprouts in Yuma, Az. Continues to sell out dated items or close to expired..Water, spoiled milk,eggs, bakery, the list goes on. The prices are ridiculous and quality keeps going downhill.”
“My sprouts store is located in Holladay Utah. I frequent this store at least 1 time a week if not more. Customer service here is exceptional. But I’m writing this review in regards to one specific employee at this store This woman goes above an beyond her job. I have witnessed her waiting on customers at the registers always polite always friendly an has a great sense of humor. I have seen her on the floor in an isle stocking shelves an will get up an walk a customer to whatever they were looking for. She never seems to mind an she always says hello as she walks by or says good morning etc now she doesnt realize that makes my day just ten times better. Ive got to where i look for her when im in the store because i know if i just get in her line of sight im going to get a good morning from her. She has helped me on several occasions with looking for items an if she doesnt know where it is she finds someone that can help! I have never been treated so nice by a store employee any where else as i have with her an this sprouts. So i just want to say thank you for hiring her an thank you Diane for always making my shopping experience so pleasant.”
“Back when Sprouts was Boneys And then it was renamed Henry’s, it was an amazing store. Even after they change the name AGAIN to Sprouts, it was still a good store until KROGER KROGER bought it. Then grocery PRICES At SPROUTS almost doubled. Because KROGER has become a MONOPOLIZER of the Grocery business.
KROGER grocery corporation now, Owns SPROUTS, ALBERTSONS, VONS, SAFEWAY, LUCKY foods, FOOD BASKET, FOOD for LESS, FRY’S, DILLON’S, CITY MARKET, FRED MEYERS.
What does this mean when A company like KROGER owns this many grocery stores?
They HAVE a MONOPOLY!
if you’re not sure what It means to have a monopoly, when a company like KROGER owns ALL of these stores the CUSTOMERS will pay MUCH MUCH more money, because there are no other competing stores to buy Groceries which helps keep the prices lower To CUSTOMERS due to COMPETITION of other grocery stores. If there are no other competing grocery stores, guess what, KROGER can set the prices and what are you gonna do about it? As a customer you do NOT have a choice to go to other Grocery stores, because KROGER OWNS and controls CONTROLS ALL of them!!!!!”
“Terrible customer service at Sprouts which never does not get high ratings. They average below the norm in customer reviews and for a good reason. I’ve shopped only at burbank Sprouts but one of the employees fibbed about me saying I said something rude when I never talk to anyone when I shop. I am very quiet and shy so I was surprised when I got an email saying I’d said something rude to either a customer or employee at the burbank store. The store did not offer any further details. I hope the management closes the burbank store. It loses money and is not their busiest location.”
“Sunday I returned a bottle of Spicy Orange Sauce that was purchased the previous Tuesday but we discovered it had expired two months ago. The manager repeatedly apologized and refunded my money and pulled the other six bottles off the shelf that all had the same expiration date of two months ago. Sounds great right? But then my wife goes there two days later and finds all the expired bottles back on the shelf. THEY KNOWINGLY PUT EXPIRED PRODUCTS BACK ON THE SHELF TO SELL! They advertise themselves as “committed to socially responsible, lawful, and ethical business practices.” That’s funny.”
“STORE# 101 W. 7TH AVENUE IS HORRIBLE THE STORE MANAGER ARE RUDE ...(Steve)THEY GET IN HUDDLES & GOSSIP ABOUT THE NEXT EMPLOYEES , DON'T APPRECIATE NOTHIN YOU DO LONG AS THE WORK GETTING DONE!! WHEN GETTING CALLED IN THE OFFICE ALONG WITH HIS PARTNER COLLETTE ECT. HE THROW UP LIES ON YOU JUST BECAUSE YOU'RE ALREADY GETTING WRITTEN UP SO YOU COULD QUIT OR GO HOME...NEVER UNDERSTANDABLE ABOUT ANYTHING,FIRING WORKERS LEFT AND RIGHT FOR NO APPARENT REASON AT ALL JUST BECAUSE ! HE MENTIONED IT TO SOMEONE THAT HIS NEW YEARS RESOLUTION WAS TO GET RID OF PEOPLE IN THE STORE!! ..how nice is that
HE OR ANYONE OF THEM DON'T THINK THEY CAN GET-BE IN TROUBLE AS WELL ...”
“Made the mistake of ordering Christmas dinner, thru the Deli! All they did was pull products from their shelves, put it in a big box and call it dinner! I could have that! What a joke, NEVER AGAIN!”
“Bought some red grapes today at Governor location. Majority soft and mushy. Bought some 4 days ago, they were great. The batch currently being sold should be thrown out. My trust in Sprouts has been compromised.”
“Northern Colorado Loveland & Fort Collins SPROUTS markets just go out of business already SHUT DOWN please do us all a favor.
Horrible hiring process of disregard, feedback and disrespect to the ones applying for the need to work & earn a living, my daughter was hired for a min. & treated so rotten, I call it neglect & abuse, bad business practices, Sprouts markets are definitely making it up there with the snakes in our communities along the foothills of N. Colorado, a part of the legal abuse we suffer here around these parts of the woods.
I myself a single mom, many years resident had applied for too many years to work at the grocery stores. Sprouts markets have not changed, I am sad & upset to report, I am put through the merry go round for the last time of disrespect, to tolerate this circle of discouraging events of let-downs and the way the hiring management in each department handle things is outrageous, intolerable disregard to each & every one of us seeking employment, their rotten ways of communication is heartbreaking & certainly not positive or encouraging.
My friends & family have made an easy decision recently to never shop Sprouts market again or have the hopes of employment along the front range of Northern Colorado ever again.
Get down off your throne Sprouts markets, inconsiderate attitudes will lead you blind to personal illnesses & its not a good idea to teach others. You have let me & many others down, that is bad business practice for the communities of people like you & I, think about it for awhile.”
