Sprouts Farmers Market Reviews

2.2 Rating 192 Reviews
22 %
of reviewers recommend Sprouts Farmers Market
2.2
Based on 192 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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Sprouts Farmers Market 2 star review on 15th March 2024
Anonymous
Sprouts Farmers Market 1 star review on 4th February 2024
Anonymous
Sprouts Farmers Market 2 star review on 14th January 2023
Anonymous
Sprouts Farmers Market 1 star review on 11th November 2022
Anonymous
Sprouts Farmers Market 1 star review on 22nd September 2022
Debra Murray
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
5
Anonymous
Anonymous  // 01/01/2019
I am a 70-year-old woman with numerous disabilities. I did not appreciate being "carded" today my one of your female cashiers. I have been shopping at Sprouts for over 8 years and this is the first time ever I met such rudeness and unapologetic treatment. Training regarding seniors and disabled customers may be the solution.
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Posted 11 months ago
While shopping at the San Clemente, CA Sprouts Market, on saturday, 4/22/23, Anthony, one of employees in the Deli area, intentionally refused to serve me. I am a senior female citizen, from Southern Europe (latin). If this happens again I may file a complaint for discrimination.
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Posted 1 year ago
Sprout's Ginger Beer lacks ginger. Ginger extract is the last ingredient after water, sugar, and lemon. Extremely weak!
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Posted 1 year ago
Last December, you started selling curry chicken salad which was delicious with right amount of spice for me. I bought it regularly - lots of it. About a month ago, it started to change. There was less spice, less flavor altogether, in fact. I mentioned it to someone in store who practically brushed me off. This week, the curry chicken salad had no flavor at all, and the chicken shreds had texture of shoe leather and were impossible to chew. Very disappointing, coming from a high quality store. I might try it one more time.
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Posted 1 year ago
Have had many bad customer service experiences at the Woodstock, Ga location but today was the last straw for a while. Brought a $5.00 coupon. I shop there often so I had accumulated a lot of receipts with but used one from a mailer today. I never remember coupons but I actually did today. I have it to the cashier immediately before he started ringing me up so I didn't forget like I usually do. I checked my receipt before leaving and there was no coupon credit. I asked the cashier nicely why the coupon did not ring up and he said it was bc I didn't have one. I pointed to it on his counter and he said it was bc today was 3/21 and it had expired. Usually they are good through the end date but if I had known, I wound have given him one of the 5 others I had if I had been told that. He told me to read the terms in the coupon. Lovely. The worst part was that he told me I didn't have one and then insisted he scanned it first. Too funny. I am done for a while.
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Posted 1 year ago
I very much doubt I will shop at Sprouts Farmers Market again. I have been so disappointed in their seeds, nuts, chips, etc. They have tasted stale, even though not near expiration date, and sunflower seeds even though labeled organic raw will not sprout. Now tonight I am trying to eat Sprouts Organic Blue Corn Tortilla Chips - sea salt. They are so salty my lips are puckering. I cannot eat them. Also weird mouthfeel. Sorry. I had so hoped this was a good find.
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Posted 1 year ago
Good to have specialty foods and supplements but absolutely no customer service. By that I mean they don't even answer their phone. The priveledge to sit there and own a business and yet not have to take customer calls. Who just does this? Also they got rid of paper bags. Don't know why, but they can be reused more than plastic, protect your food better, and recycle right with the cardboard. Duh
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Posted 1 year ago
Food Nazis who are up to no good
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Posted 1 year ago
Bulk bacon was on sale this week for $3.99 a pound at store 525 in Decatur Ga. The had it priced at $5.99 a pound They never price things on sale in the meat counter This is the 3rd time this has happened at this store and as usual no-one behind the meat counter Why have sales when the workers never post the sales price This store used to be run a lot better than it is now Where are your flyers? Why is their no customer service with this company anymore?
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Posted 1 year ago
Everytime I but produce there it’s either tasteless , rotten inside or shrivels up in one day. I don’t get it. I just paid top dollar for pomegranates and they look great from the outside but horrible on the inside. Disappointing .
Sprouts Farmers Market 2 star review on 14th January 2023
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Posted 1 year ago
Purchased $40 dollars in nuts and seeds in the bulk food section. All items are still prepackaged so you always have to buy way more than you want. Got home and over half the nuts are old and stale. Wrote corporate HQ and received an email that it was being forwarded to the appropriate person. That was over a month ago and still no reply. I also purchased a pound of marinated Carne Asada from the butcher. Very fatty and lots of Grisel. This meat is not flank steak. It is scraps of cheap marinated meat scraps being sold for $15.99 a pound. Was around 6 a pound a year and half ago. I miss sunflower, Sprouts destroyed my favorite grocery store!
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Posted 1 year ago
Good produce and unsulfered ginger The complaint I have is that plastic container tops are too hard to get off and on. I might injure myself opening and closing it. Product liability is a lucrative practice for lawyers.
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Posted 1 year ago
I purchased Greater Kneads pretzel bites and they were awful. They don’t even taste like pretzel bites.
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Posted 1 year ago
Very poor management
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Posted 1 year ago
We moved from Aurora, CO to Pueblo, CO and have been asking for a store here or in Pueblo West for over 8 YEARS and still nothing. WHY DO I HAVE TO SHOP AT A SPROUTS THAT IS OVER 45 MINUTES AND 50 MILES AWAY. DO YOU DRIVE THAT FAR TO GO GROCERY SHOPPING? WE NEED A STORE SOUTH OF COLORADO SPRINGS, CO !!!!!!!!!!!!!!! NOW
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Posted 1 year ago
Terrible customer care. Took back beef I had bought TWO days previous, expiration day was still a day away and it had gone from red to grey/brown. They told me “I should have put it in the freezer” and was nothing they could do without a receipt even though the product had gone bad before expiration date. I have had other companies who have had the integrity to accommodate a return when the goods were damaged or bad without receipt as they should.
Sprouts Farmers Market 1 star review on 11th November 2022
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Posted 1 year ago
Incompetent store employees and managers who could care less about fixing their own mistakes. Shopped (at Greensboro, NC store) because don't like giving my dollars to conglomerate Amazon via Whole Foods. However, Sprouts doesn't care about customers, not even when they themselves make mistakes. Going back to Whole Foods.
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Posted 1 year ago
I bought grass fed NewYork steaks at the Menifee store on Newport,and they were disappointing. They were little tough and not much flavor. I ate half an gave the rest to my dog. My husband has bought the same steaks several times at the Riverside store and they were amazing. I won’t be buying meat from Menifee again.
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Posted 1 year ago
Best pumpkin pie 🥧🥧 I ever ate, to only $6, bravery fresh. Staff always pleasant, Happy and helpful!
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Posted 1 year ago
I have been a customer since it opened. I usually shop there every couple days. I have found most of the staff nice and helpful. There is one woman behind the meat counter that refuses to serve me. I am aware I am not white and am older. I am aware there is a labor shortage but it would be nice if they could add an extra person who will serve minority clients.
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Posted 1 year ago
Sprouts Farmers Market is rated 2.2 based on 192 reviews