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St Martin Blue Reviews

4.8 Rating 526 Reviews
95 %
of reviewers recommend St Martin Blue
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4.8
Based on 526 reviews
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JEAN-FRANCOIS
Verified Buyer
“We have been to St_Martin villa's for more than 20 years. The villa was fine, but the quality of the stay is declining: We know water is important in the Carribean, but this shower is ridiculous. In case of emergency: no phone, not even a piece of paper with emergency number or the gate at the entrance. I know, we have a cell phone, but we have to get a card at the supermarket , etc.etc.. We have to get up ( like most people) at 3:00 o'clock in the morning to get to the airport. When we finally arrive ( long wait in the airports with all the covid and security protocol) the last thing we want to discover is that the fridge is empty and to have to wait for the car to get to the market . Charge for it, but help yous customers like you use to do in the good days!! Finally, they tried to charge me$5.00/day more for car insurance.”
Helpful Report
Posted 4 years ago
Linda
Verified Buyer
“Loved the views, the welcoming staff and the clean environment. The only hiccup was when the water ran out. The problem was fixed early the next day, so it was a short inconvenience.”
Helpful Report
Posted 4 years ago
Kate
Verified Buyer
“You made the process of traveling to St. Martin hassle-free, which was much appreciated. Everything went pretty smoothly with arrival, check-in, and car rental and travel restriction information. Some of the info that was listed on our travel site was incorrect regarding gate (there was no gated entry code- perhaps not repaired from Irma?) and wifi information was incorrect. The local property manager left us updated information thankfully. The property was good and the view was unbeatable but I am not sure it hit the luxury mark. Communication was timely and loaded with information. You were definitely easy to work with! We will definitely look to St. Martin Blue for our next trip to the island.”
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Posted 4 years ago
Anonymous
Verified Buyer
“Concierge services were included as well as a vehicle discount. Great service.”
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Posted 4 years ago
John
Verified Buyer
“Great experience using St Martin Blue. Both times we used them the properties were everything they promised. Great concierge service. Great Properties.”
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Posted 4 years ago
Marie
Verified Buyer
“Upon arrival we were given the keys to Aqua Azul. As soon as we entered the condo I knew something was wrong. I didn’t have Wi-Fi and had to go the Italian restaurant to call you. After waiting in the condo for over an hour, the security guard and housekeeper arrived and confirmed we were in the wrong unit. We were then escorted to Artimino. This ordeal is very concerning and the condo owners should be aware that keys are had out haphazardly.”
Helpful Report
Posted 4 years ago
Michael
Verified Buyer
“In general, we were very pleased with the overall services of St Martin Blue. They were always response to my requests and inquiries and proactively sent out information regarding our visit and our villa. Our local concierge was helpful but we had some challenges in getting our Covid test results in the promised time frame even though we paid for a local nurse to come to the villa to perform the test Again, overall we were pleased and would use their services again”
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Posted 4 years ago
Timothy
Verified Buyer
“Have used Luxury Retreats in the past. We used St Martin Blue because of better price and Luxury Retreats stated they are moving away from supporting the smaller villas. St Martin Blue is certainly not as good as Luxury Retreats WAS. But I really can't compare since I don't think Luxury Retreats is as good as they were!”
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Posted 5 years ago
Anthony
Verified Buyer
“We spent an enjoyable week at the Encore property. Communication between the property manager and St. Martin Blue could have been a bit better. Otherwise Blue was pretty good about answering our questions and providing us with information about local arrangements. The rental car process through Blue was very seamless and easy.”
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Posted 5 years ago
Lydia
Verified Buyer
“It was a beautiful clean villa. It was our honeymoon and we loved the stay there.”
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Posted 5 years ago
Kim
Verified Buyer
“Would suggest offering up more complete, direct communication when managing rentals. We had a couple specific questions, and felt that the communication was very basic and minimal. A phone call to discuss the rental and what services are offered would have been much more helpful. We are used to renting directly from the owner via VRBO/AirBNB/Vacasa, so we expected a bit "extra" when working with a rental management service. Also, having to send a personal check to an address was not preferable - it was outdated and somewhat risky.”
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Posted 5 years ago
Anonymous
Verified Buyer
“Very nice place to visit”
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Posted 5 years ago
Bonnie
Verified Buyer
“The planning of the trip was without incident. Axel was a capable and attentive concierge representative.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“The house keeper was very rude...always late and barely did any cleaning to be honest. But the villa was beautiful...it was everything we needed to enjoy our vacay. I will definitely come back!”
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Posted 5 years ago
Karen
Verified Buyer
“I truly enjoyed my stay at La Pinta with my family. There was only minor housekeeping things that were of concern. I wold revisit again”
Helpful Report
Posted 5 years ago
Patrick
Verified Buyer
“Very easy to work with and quick responses.”
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Posted 5 years ago
St Martin Blue is rated 4.8 based on 526 reviews
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