“The availability online was limited. Had to wait for them to restock. Not a big deal. I ordered 55* with 2 drawers (non clamp)
Came in 3 boxes...main desk and 2 drawer kits.
Pretty easy to put together.. the packaging was pretty solid...but handling make the hardware bag break...fortunately we were able to find all screws and washers.
The clamped on second shelf is pretty sturdy. However it does cause monitors to shake at the slightest movement. Would suggest a third clamp or support bar for the middle.
Lastly the drawers...no pilot holes. I would have liked to see some pilot holes. Was not too difficult to screw in but would be helpful for alignment when ordering a non clamped on set.
Overall plenty of desk space. The crank is easy to use. Seems like quality materials.”
“My original order was lost and then I heard excuse after excuse. Not only did my desk take 7 weeks to get to me; but I was never sent the $50 refund that was promised after the desk was shipped. I've already sent an email with screenshots of the original emails with Jenny regarding the $50 refund. I never got a response. Very poor customer service and lack of follow through.”
Hi Jessica,
Thank you so much for reaching out and letting us know- this is certainly not the experience we strive for our customers to have. It looks like there were some unusual compounding issues causing the long delay on this order, so I am so sorry about that! I unfortunately was not able to find your email with the screenshots, but I went ahead and issued your $50 refund. Please reach back out to us at customerservice@standsteady.com or 703-688-3375 if you don't see that come through or if there is anything else at all that we can assist with! I sincerely apologize again for the inconvenience surrounding this order.
Best,
Katie from Stand Steady Customer Service
Hi Lana,
I'm so sorry to hear that you're not completely satisfied with your FlexPro Power converter. We do offer a 90 day return period if you decide it's truly not for you! Please reach out to us at customerservice@standsteady.com if you have any other concerns or if you decide to return the converter!
Best,
Jenny from Stand Steady Customer Service
“I got the Tranzendesk 55" Crank Standing Desk. It was reasonably easy to assemble and is quite sturdy. I wanted a desk that went as low as 27.0 inches, which this was supposed to be. However, it is 27 in from the floor to the *bottom* of the table surface *after* the feet have been totally removed from the legs...so the table surface is actually at almost 28 in.”
“Great standing desk option for those with less space! While working from home during the pandemic, this mobile podium provides a versatile solution for working both standing and sitting!”
“It's a great purchase! The package arrived with some damage, which was not the retailer's fault, clearly. Despite that, the product and the way they handled the delivery issues were great. A+ for customer service. Thank you!”
“I am loving my new Stand Steady experience! Unfortunately I was a little shortsighted...I have a laptop, and failed to realize how the keyboard tray would not work with that. I have ordered a wireless keyboard and am excited to finish setting up my work space. I am very happy withe the way the desk operates - it' so easy to transition from sitting to standing!”
“The product I purchased sat in the warehouse for a week with the shipping label printed. I had to contact the company and ask for status before they noticed it hasn’t shipped. They apologized for the confusion. Still don’t have my product”
