“Like the product but the orders were messed up, shipping was a nightmare (kept getting emails my shipment was lost - not my problem) and customer service reply’s were days and once a week out.”
“Statik has great customer service. My sons earphones broke. I sent an email along with a picture and the response was immediate took of the problem and sent a new one. My son and granddaughter love the charging cords, the portable charger and the earphones. Thank you Statik”
“After multiple constraints with shipping and USPS, I was contacted by the HELP Center of STATIK, more specifically Isabelle, who I thought was going to be just another excuse to hear, however, Isabelle actually took the time to actually "HELP" me! She saw where my order showed deliver, and I had been advised to contact the carrier, which I did several times, only to be told I didn't have what's called the final mile tracking number with the USPS. It showed my order had been delivered, but I never received it. Bottom, line, Isabelle "LISTENED" to me and reshipped my full order, only this time they used DHL, and within a week I had recieved my order. Thank you Isabelle for truly caring about the customer.”
“I do like the product but it is confusing the difference between the original version of the magnetic charging cords and the "Pro" version. My experience has been the two versions are not combatible but that is not communicated in any literature I have seen in any form. Also, I be would love to have a magnetic charging cord that would plug into other types of connections besides the standard USB.”
“Not as impressed as I thought I would be. The on the go charger is very slow charging. Can't get the cable to charge when plugging directly into wall socket to charge like my other cables. It drains the battery instead. Not saying these are great cables and chargers but they don't seem to work for me.”
“You advertise products fast delivery and it took 2 months to get them all I get is emails with more stuff to order ,took me 2weeks to get someone to answer my emails were my order is very unhappy with your service thanks”
“I have ordered a few items from this company abd it had didn't weeks to months to receive order. I have emailed customer service to cancel and refund. When I send and email they work on getting the order out which isn't the full order. I will never from here again.”
“3 months to receive the order! In addition, the 360 cable no longer works (it's been in use for 1 month) and one of the Magnetic Tips has come off and doesn't work either. The Statik isn't working properly at all! I send you a picture”
“Where do I start, I placed my order on the 8th January 2025, Order No 1974094, I received my order on the 21st January 2025. The first problem was none of the magnetic charging tips matched any of my devices, as all my devices are fitted with Micro USB connectors despite STATIC stating that all of their magnetic charging tips fit all devices,they do not fit Micro USB devices, and then they asked me to supply what devices I had problems to which I did, and then asking me again on numerous emails asking me to supply the information I had all ready supplied on previous occasions, further more the replacements supplied where USB-C connectors which where the same as the originals, today is the 14th March 2025 still with no satisfactory outcome .”
“Engagements relatifs à la garantie tenus. Société sérieuse et attentive aux attentes de ses clients. C’est tellement rare de nos jours que cela mérite d’être signalé. Bravo et Merci Statik.”
“I really like the cords. The shipping issue was awful. I ordered them in early December and didn't receive them until beginning of March. But I did receive them. Thank you customer service for not letting my order all to the wayside.”
“I recieved the order when promised. I started using it right away. I have found out the your product doesn't charge my phone like my regular charging unit. It is much slower than reg. charging unit.ss that is why I have given you a 3* review. I do like not having to plug in the little insert my phone especially when driving. All you have to do is get it close and it attaches to the phone right away.”
