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Steel Lighting Co. Reviews

4.7 Rating 315 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.7
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Steel Lighting Co. 5 star review on 29th May 2025
Neal
Steel Lighting Co. 5 star review on 29th May 2025
Neal
Steel Lighting Co. 5 star review on 21st May 2025
Elaine
Steel Lighting Co. 5 star review on 15th May 2025
Thomas
Steel Lighting Co. 5 star review on 15th May 2025
Thomas
Steel Lighting Co. 5 star review on 13th May 2025
Linda Lee
Steel Lighting Co. 5 star review on 8th May 2025
Molly
224
Anonymous
Anonymous  // 01/01/2019
Well done. Highly efficient. Excellent product. .
Helpful Report
Posted 2 years ago
The quality of the lights we purchased is superb and well worth the money. We purchased 3 Redondo lights to hang on our newly built barn. The paint finish is what you would expect on a luxury automobile. We choose green to make the lights stand out. A testament to the paint quality, I accidentally dropped one dome with no protection on the painted side 6 feet above concrete. I was so mad and thought the light would be heavily scratched and dented. Not one blemish is visible. I couldn't believe it. When searching online I found many other lights of similar size that were cheaper but doing research I found that Steel lighting is the best of the best. Will be purchasing more products in the future.
Steel Lighting Co. 5 star review on 3rd January 2023 Steel Lighting Co. 5 star review on 3rd January 2023 Steel Lighting Co. 5 star review on 3rd January 2023 Steel Lighting Co. 5 star review on 3rd January 2023 Steel Lighting Co. 5 star review on 3rd January 2023 Steel Lighting Co. 5 star review on 3rd January 2023
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Posted 2 years ago
I want to say I love the lights I ordered. The only reason I can’t give 5 stars is I had to request 2 separate times for the missing items that I had added on. One light was missing the dusk to dawn add on and 2 other lights were missing the sloped angle mounts that I had added on. The parts were immediately sent out but it still delayed the contractor being able to install.
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Posted 2 years ago
The lights are gorgeous however, one of the 7 lights I ordered did not work. My electrician said it had a bad socket. I called, left a message but no one returned my call. I ordered and paid for a new socket on a brand newly installed light because I didn’t want to hold up the electrician. Nice lights, not great customer service.
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Posted 2 years ago
We chose the Laurel 8.5 pendant lights for our kitchen island. They are the perfect look and size and we couldn’t be more pleased with the quality and craftsmanship.
Steel Lighting Co. 5 star review on 22nd December 2022
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Posted 2 years ago
product recieved with no issues and installed nicelly. Fixtures are very durable and of high quality. better than anticipated
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Posted 2 years ago
You did very well, the light fixture is installed and looks great. Thank you Ingrid
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Posted 2 years ago
Advertised fast free shipping, yet it was almost 3 weeks before they shipped. I could have bought them from another site faster. I had to call and ask about shipping several times. Very disappointed
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Posted 2 years ago
Excellent quality, well made piece. Shipping was great, especially the packaging.
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Posted 2 years ago
Classic design, sturdy build. Good product, dependable delivery.
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Posted 2 years ago
Lights arrived quickly and we just love them!!
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Posted 2 years ago
nice well-made product made in USA
Steel Lighting Co. 5 star review on 10th December 2022
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Posted 2 years ago
Great company to work with - quick service and all parts were included (good quality control on packaging of parts is rare these days!). Love the free shipping!!
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Posted 2 years ago
Excellent service and communication. Product quality exceeded expectations.
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Posted 2 years ago
I like the products. But I received one of my order that was short several parts, I contacted you and notified you about the missing parts. You assured me that you would send them to me asap. It's been a month and I still haven't received them. What would you say about that kind of service?
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Posted 2 years ago
These lights are extremely well made. A very nice, clean look. The reason i gave a 4 star rather than a five star review is 2 out of the four light bulbs broke in shipping.
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Posted 2 years ago
I love that they are made in AMERICA. The quality is exceptional. great company
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Posted 2 years ago
I wanted something a step up from the box store offerings and am glad I went with Steel. The light is very well made. I got it installed and it looks great. I would buy it again without hesitation.
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Posted 2 years ago
Great but bulb does have dimmer. Can I return it (two bulbs) I love your Steel Lightning Co. I will order more in the future.
Steel Lighting Co. 5 star review on 6th December 2022
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Posted 2 years ago
Excellent service. I ordered 5 lights, arrived on time and appear to be great quality. Haven’t installed them yet. Construction is slow.
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Posted 2 years ago
Steel Lighting Co. is rated 4.7 based on 315 reviews