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Stein Mart Reviews
1.4
Rating
287
Reviews
9
%
of reviewers recommend
Stein Mart
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Metrics
1.4
Based on 287 reviews
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"Purchased blouse 6\/5 online for 25.91, which was advertised as the color \"coral\". Upon receipt blouse was labeled as \"poppy' I can best describe it as \"hot pink\". I immediately initiated a return via email and they sent me a prepaid return label and stated would receive refund 5-7 days. Item was received by Steinmart on 6\/12. When no refund was received I emailed them 3 more times. Then I received a $9.77 gift card which I returned. They then sent an email stating that they do not refund the amount that the item was discounted ??? and do not refund sales tax. This is illegal. I have now disputed the charge with Bank of America. Horrible, dishonest business. So sad, I loved the brick and mortar store before it closed."
Kim Lahr
"Purchased blouse 6\/5 online for 25.91, which was advertised as the color \"coral\". Upon receipt blouse was labeled as \"poppy' I can best describe it as \"hot pink\". I immediately initiated a return via email and they sent me a prepaid return label and stated would receive refund 5-7 days. Item was received by Steinmart on 6\/12. When no refund was received I emailed them 3 more times. Then I received a $9.77 gift card which I returned. They then sent an email stating that they do not refund the amount that the item was discounted ??? and do not refund sales tax. This is illegal. I have now disputed the charge with Bank of America. Horrible, dishonest business. So sad, I loved the brick and mortar store before it closed."
Kim Lahr
"I normally don\u2019t purchase items online but I decided to order a long sweater and leggings. The leggings had holes all over. And it seemed that the holes kept multiplying as the day went on."
Anonymous
"I normally don\u2019t purchase items online but I decided to order a long sweater and leggings. The leggings had holes all over. And it seemed that the holes kept multiplying as the day went on."
Anonymous
"Got a dress it's horrible quality and you can't get your money back says store credit there's not a store \ud83d\ude12 I'm so Sad and mad took my money DONT ORDER ONLINE. SH .oh you have to pay for the return shipping I pay 65.00 \ud83d\ude12"
SH
"Got a dress it's horrible quality and you can't get your money back says store credit there's not a store \ud83d\ude12 I'm so Sad and mad took my money DONT ORDER ONLINE. SH .oh you have to pay for the return shipping I pay 65.00 \ud83d\ude12"
SH
"Overpriced inferior products. My (supposedly) all leather purse ripped after just a handful of uses. My otherwise pristine bag is now garbage. Customer service sticks to the script further ensuring you will not get your issue resolved or customer satisfaction of any kind. They will not stand behind the merchandise they sell. Save your money, shop elsewhere."
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//
01/01/2019
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DONNA GREGORY
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“
customer Service is great at this store! friendly, helpful. Love the quality of products and clothing and great prices! My favorite store for sure.
”
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Posted 8 years ago
ELLEN Bliesath
Unverified Reviewer
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“
great selection colors sizes and prices....prompt mailing
”
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Posted 8 years ago
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Stein Mart
is rated
1.4
based on
287
reviews
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