Steven Eagell Toyota Reviews

4.2 Rating 133 Reviews
78 %
of reviewers recommend Steven Eagell Toyota
4.2
Based on 133 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
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Steven Eagell Toyota 1 star review on 21st April 2024
Adrian Fry
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 9th March 2024
Wayne Nicholson
Steven Eagell Toyota 1 star review on 25th September 2023
Anonymous
Steven Eagell Toyota 1 star review on 25th September 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
We have purchased two cars from Steven Eagell Toyota (Ipswich) this week an 18 Reg Toyota Yaris and a brand new Toyota RAV4. I can truthfully say , following both transactions, this has been the best car purchasing customer service experience my wife and I have had in a very long time. The showroom is extremely pleasant and the coffee is excellent. But it is the staff that make the difference and I would like to sincerely thank Rob, Ben and Simon for their patience and outstanding customer service during our negotiations. Consequently we have driven away with two cars that exactly fit our requirements and to say we are pleased is a total understatement. Steven Eagell Toyota (Ipswich) is a company I hope to do business with for many years to come. Very, very highly recommended.
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Posted 4 years ago
We have purchased two cars from Steven Eagell Toyota (Ipswich) this week an 18 Reg Toyota Yaris and a brand new Toyota RAV4. I can truthfully say , following both transactions, this has been the best car purchasing customer service experience my wife and I have had in a very long time. The showroom is extremely pleasant and the coffee is excellent. But it is the staff that make the difference and I would like to sincerely thank Rob, Ben and Simon for their patience and outstanding customer service during our negotiations. Consequently we have driven away with two cars that exactly fit our requirements and to say we are pleased is a total understatement. Steven Eagell Toyota (Ipswich) is a company I hope to do business with for many years to come. Very, very highly recommended.
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Posted 4 years ago
Recently purchased a replacement Yaris from Steven Eagell Northampton. The whole experience from beginning to end was good. I dealt with Luis who was very friendly, professional, honest and thorough. I would not hesitate returning here when I need to replace my vehicle again. Outstanding customer service, thank you.
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Posted 4 years ago
We recently purchased a second hand Toyota Aygo from Steven Eagell, Bromham, Bedford. Shahan was very helpful and patient with all our questions!! We are pleased with our purchase and the service we received. Thank you Shahan.
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Posted 4 years ago
I went in to Steven Eagell Toyota at Rayleigh Weir, I was looking for an Automatic petrol car and I was shown two at the price I was willing to pay. The first was a straight Automatic, the other was a Yaris Hybrid which was the right price for me, the gentleman who served me was polite and very knowledgeable of his trade, I look forward to many years of happy motoring with Toyota.
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Posted 4 years ago
Prompt courteous, always ready with answers.
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Posted 4 years ago
I went to the Milton Keynes branch and was helped by Sohrab Ahmed. He was professional and very knowledgeable. It was a pleasure to deal with him and I would definitely go back there when I need another car.
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Posted 4 years ago
Went to have a look at a new car today in Cambridge, Serkan helped us and was very informative without being pushy. Very pleased with how we were treated. Would recommend to others!
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Posted 4 years ago
Bought a 67 plate yaris icon at Northampton this morning. Rachel Wilde was courteous, patient and very professional. Unlike our previous experience at Bristol Street Motors there was no pressure, just a very calm experience. What an asset to Steven Eagell. Well done Rachel.
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Posted 4 years ago
Great experience at Steven Eagell Toyota Peterborough with Christopher Rippon helping us to find the best car. He was very friendly and very well organised. Thanks again.
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Posted 4 years ago
Great experience at Steven Eagell Toyota Peterborough with Christopher Rippon helping us to find the best car. He was very friendly and very well organised. Thanks again.
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Posted 4 years ago
My Wife and I needed another car as we are having twins and when we visited Toyota Ipswich, we actually both loved the car we ended up buying "Honda CRV". We were greeted by a sales executive Chris Button, who was very helpful and professional throughout. Chris made the whole experience smooth and easy and further helped with enquiries after the sale was complete. We would highly recommend Toyota Ipswich.
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Posted 4 years ago
Went to the promotional event today at Steven Eagell Northampton was well impressed with the salesman he explained everything clearly and concisely. Also gave some very sound and valuable advice to myself and my wife. Thank you Bhav for making my purchase of a brand new CHR a very pleasant experience. Very happy customer.
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Posted 4 years ago
I went into Steven Eagell Toyota Kings Lynn yesterday to make an appointment for an MOT test and service for my 8 yr old Auris . I left today having purchased a new Corolla Design , this was quite spontaneous . I first decided to test drive a 2yd old Auris which was great but the salesman suggested I test drive the new Corolla as well. It was so good to drive I wanted to take it home straight away . The salesman was lovely very caring not pushy , explained everything very clearly and answered all my question and queries etc about finance . It was a very good experience so thank you Josh it was a great pleasure doing business with you .The dealership has a promotion this weekend so price was good as well and everything was done to help me get the best deal . I am a very delighted pensioner
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Posted 4 years ago
Salesman mr Jonathan Reeves was very good
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Posted 4 years ago
I wasn't 100% sure what I wanted. Ibrahim was fantastic; he explained absolutely everything in ways that I could understand. He gave me detailed information and explanations. Ibrahim approached us at just the right time, not too soon and not too late. He wasn't in the slightest bit pushy, he just gave us the information we needed and his card to come back to him if we wanted to. We came away the proud owners of a used Yaris Hybrid and can't wait to pick her up. Thanks Ibrahim; you were a star. 5 star!!
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Posted 4 years ago
I was really happy when i got my toyota from steven eagell cambridge. I cant recomend enough the guys from there. Was a pleasure to do business with them.
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Posted 4 years ago
This is my fifth consecutive car purchase from Cambridge Toyota and Steven Eagell Toyota, but my first with Serkan Degirmenci. The sales person I ordered my Corolla with has left the company so Serkan did the hand over with me and was very helpful and explained everything fully to me. Super service and thanks again Serkan.
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Posted 4 years ago
Serkan helped me choose the right car, ensured I understood all the processes and details. Now I'm a very happy and proud owner of an 18 month old auris. Thank you.
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Posted 4 years ago
I visited steven eagell in Letchworth in the last two weeks to change my car for a new model, the service here was fantastic from the moment I walked in I felt very welcome and was offered retrshments, my car salesman was called Nathan he was extremely helpful, freindly and polite and explained things to me clearly as some things I didn't understand ..the manager was also really friendly and welcoming I would totally recommend this company...and I love my new car ! thank you Nathan and team
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Posted 4 years ago
Steven Eagell Toyota is rated 4.2 based on 133 reviews