Steven Brown Art Reviews

2.7 Rating 135 Reviews
40 %
of reviewers recommend Steven Brown Art
2.7
Based on 135 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

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Steven Brown Art 5 star review on 30th April 2022
Michelle Lovelock
Steven Brown Art 5 star review on 30th April 2022
Michelle Lovelock
Steven Brown Art 1 star review on 5th June 2021
Vickie Barrett
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
1
Anonymous
Anonymous  // 01/01/2019
I ordered 3 A3 portrait prints on Sept 12th 2017. A few days later i got an email to say they had been dispatched but i was unable to track the order with the reference number given. After 2.5 weeks i sent SB a mail asking what had happened to my order to be told that the supplier would redispatch... Now after 5 weeks I have received the order and only one of the 3 prints is correct. One of the prints is landscape and the wrong picture and another is just not the print i ordered. After 5 weeks of waiting i am far from happy...
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Posted 6 years ago
Ordered a 30x30 canvas for my mother’s birthday while on a half price offer. It arrived and the image itself was beautiful, but the quality of the canvas was shocking. The image was stretched unevenly onto the edges of the canvas and there was also a chip out the edge. I complained and was advised they would send me a replacement and I could donate the faulty one to a charity of my choice. When I received the replacement I was shocked, it was worse than the original complaint. The Steven Brown signature was wrapping round the edge of the canvas this time. I complained again and received poor customer service. I think they really need to invest in a half decent supplier. The quality is cheap and nasty and most definitely not worth £150!! Really disappointed.
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Posted 6 years ago
Well the reviews here dont look too good
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Posted 6 years ago
I saw a promotion for prints on the 16th August 2017. I bought six. Delivery time said up to 7-10 days. It is now the 30th August and I have heard nothing. I sent a message on the 25th August and got no response. Yet my email is getting spammed with promotion after promotion. Feel completely ripped off. Wonderful word completely ruined with abysmal service.
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Posted 6 years ago
I ordered two prints on the 13th August 2017 and am yet to hear why they havent been delivered. Very poor customer service
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Posted 6 years ago
Very disappointed with the delivery time for these prints to arrive .I ordered these on 14 th of August now the 27th and still no prints. Customer service was poor and said I will just have to wait for them to arrive. Hope they are worth the wait.
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Posted 6 years ago
Very disappointed with the poor customer service and delivery times. Just hope if my order ever arrives the prints make up for this unfortunate buying experience.
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Posted 6 years ago
Steven Brown Art is rated 2.7 based on 135 reviews