Thanks for the review, unfortunately this order did take way too long to produce. This was our fault, the order slip that we use for booking in the order for print was accidentally misplaced. Usual times are normally much shorter, even for custom cut labels like yours.
Apologies, we'll do better next time.
Kind regards
Matt
The goods were sent out and refused at the address, we have a photo and GPS of the confirmed address. Not really something we can control if someone at your premises refused the delivery.
We'll setup another delivery fee on your account to pay for another delivery, we have them back with us now.
Kind Regards
Matt
“Very fast turn around and delivery. Usually I have great results this time the online artwork upload was awkward to use and the printed labels are not a good match to my artwork colour unfortunately…”
Hi Caroline,
Thanks for the review. I've checked your order and I have a reason for the slight colour change. You designed online using the online design tool. The colour you picked for the blue was a very bright regal blue, which is unachievable when printed in CMYK inks, so some colour conversion always happens from RGB to CMYK.
We do suggest on the website that colour changes will happen when RGB colours are used in the online designer and that if there are colour critical artworks, to use the proofing function instead.
FYI, bright oranges, blues and greens are usually the most highly likely to have a noticeable conversion. There are many online CMYK colour pickers that you can use to get a colour that won't be converted.
If you have a print ready PDF, I'd always suggest the proofing option, unless the colour on screen when uploaded within the designer is very close to the original PDF.
I hope that helps
Kind Regards
Matt
“Slight problem understanding how the upload worked, particularly on mobile. Ended up layering 6 different designs on top of each other rather than having 6 different designs. Raised a ticket which was answered helpfully. Raised another ticket querying when my order would arrive. It's a bit disconcerting receiving an email asking for a review before I'd received my order. Surprised to hear they ship once a week. Replies were quick and helpful. Labels good.”
“Absolutely brilliant service..
I uploaded our stickers on Sunday night and chose to proof them my self online.
They were delivered to us on Wednesday afternoon and they're fantastic.
Time to start handing them out to the folk we're amongst.
Thanks ever so much for the prompt service, Stickythings.!”
“Ive been getting my labels from Stickythings for the last 4 months.
Absolutely love the quality. Communication with the team is great.
Love working with a small UK biz.
Cost effective, top quality, great service.
Thank you!”
“Would love to leave a review about the products ordered but they haven’t arrived yet. Received a message to say my order would be delivered on 22nd, still not received from DPD. As DPD is the only delivery option, I would think twice in the future about ordering again.”
“Excellent products, Excellent Customer Service. I have never been disappointed by StickyThings in all the years I have ordered from them. Their customer care gets better every time. The support and quality is second to none. Thank you. Amazing products, business and team. Every effort was made to ensure my labels arrived before my event.”
“We received our stickers within a week. The quality was good and they were as we expected. One slight niggle, the stickers came on A4 sheets and probably due to the size ordered there are 2 stickers per page, that in itself is OK but there is a lot of wasted space around the outside and the stickers are almost touching in the centre of the page”
