“Took nearly a month for the labels to be made and delivered. Had to order from another company which came in two days. If you have a month or so to wait worth the price.”
“Don't bother ordering unless you have a month or two to kill.
Ordered stickers on 14th March. 7-10 days estimated delivery.
Had still not gone into production on 27th March, so sent a message asking to cancel and obtain a refund.
Suddenly (within a few hours) I got a message saying both parts of my order had now been printed and they were unable to provide a refund. And that delivery would be in 2-4 days.
It's now 4th April. Still no stickers and the status is still saying 'In print production queue'. Horrific service standards. Avoid.”
“I needed a small batch of beer bottle labels and Stickythings produced them to fantastic quality. So happy with the finish, the quality of print and the adhesion. Way better than any I’d had produced before by other companies. 5 stars”
“Shocking turnaround times, it's taken over a month to produce some basic stickers. In that time, I have used a competitor who has successfully delivered 3 orders of the same! Clearly there are issues at this company. They need to stop taking any more orders and get their house in order. I will not be using them again .”
“Great quality with an excellent service.
I was looking for some specific cut to size and quantity stickers - StickyThings gave me the best price in comparison to other printers and the process was easy to get them proofed, approved and printed.
I had a deadline that had to be met and they superceded that by letting me know on the live chat in my account. Many thanks.”
“This was the first time we have used this company and were a little worried as we were unsure how things work. They did take a little longer than a lot of similar companies BUT we were overwhelmed with the product and were definitely worth the little extra time. The clear vinyl sticker is so professional and look very smart on our box set. Will definitely use again!”
“I ordered my labels a bit later than I'd planned, and I asked the team at Sticky Things if they could send the goods out a bit early. They reponded to my email in the evening, with clear answers, and managed to get my job made at the weekend to send out on Monday! Saved my life! Customer was very happy as I managed to deliver their order on time, so massive thank you to Sticky Things Team!!!! Thanks for going above and beyond to get my order made!”
“Seriously, don't use Stickythings Limited.
I've been a customer of these guys for a long time, and their service has got worse and worse.
Their estimate for deliveries is 7-10 working days, and after not moving much in the queue for 15 days, I messaged them to cancel the order. This magically made them move to the top of the queue and I was informed that they had already been printed and would be dispatched that day. I asked them not to send them out but this is the response I got:
"Hi Bradley, we will dispatch the order and you can refuse delivery if you chose to, but we cannot offer a refund at this stage, as per our terms and conditions. There was no mention of a deadline for your labels when ordering and no contact from you before today. Kind Regard, Vicky"
I'm also aware that when this review is posted there will be an angry reply from them telling me how wrong I am and how I've twisted the truth or something. Wait for it! :-)
If you considering using them, dont, just go with StickerShop (google them) for small runs, or Labels International for larger runs. Way faster and better priced.
Matt or Vicky - when you read this, just refund my order and I'll remove the reviews. Thanks.”
“My order took a month to arrive, i understand there was a long queue being prompted initially when I made the order. I just didn't expect it to arrive a whole month later. Not only that, I initially submitted an artwork without a white border as I am not wellversed in designing. They said they would help me to add it, I was thrilled! However, after 2 weeks of no updates, I decided to learn it myself out of desperation as I thought if it wasn't it would have dragged on even longer. AND after a month of waiting, I said I wanted a refund because it's been way too long, we order was magically shipped... I wasn't given any online any proof to check. The stickers turned out alright hence the 2 stars instead of 1. Perhaps the owners might want to consider stating a tentative timeframe upfront prior to customers ordering. Or, try to limit the number of orders they take to cope with the demand.”
