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StoreKit Reviews

4.3 Rating 377 Reviews

82 %

of reviewers recommend StoreKit

Company Reviews

Product Reviews

4.3

Based on 377 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

020 3874 1470

Email:

hello@storekit.com

Location:

99-101 Regent St
London
W1B 4EZ

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StoreKit 5 star review on 11th November 2018

StoreKit 5 star review on 19th December 2017

StoreKit 5 star review on 6th April 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor service from Storekit in general. The products were not suitable for the POS system described to them and on returning products they charge a restocking fee of 50% (crazy, they don't tell you this when ordering) and you will need to chase them up for the refund. You can buy these products from other stockist....I suggest you do.. I will contact Vend to ask WHY they on on their suggested stockist list!”

Posted 2 years ago

“We ordered our product and didn’t receive it. It was returned to sender and we were not even notified of a delay, let alone that we wouldn’t be getting our product.”

Posted 3 years ago

“Not received my order yet and already chased it once, very poor delivery”

Posted 3 years ago

“Still waiting for the product to arrive!”

Posted 3 years ago

“Said it was next business day, but it’s been 5 days since the order”

Posted 3 years ago

“I have purchased brand new item but it was faulty. I am still waiting for replace that.”

Posted 3 years ago

“I received the wrong printer model And want to return it and get a refund. Been trying to call you no one answers. Trying to have chat online and no reply. Left my number for call back and nothing. Can someone please contact me?!”

Posted 3 years ago

“Worst experience”

Posted 3 years ago

“Within five minutes of sending Alex a copy of the review I had posted here he responded. Too little too late.”

Posted 3 years ago

“Made several attempts to communicate with StoreKit. Alex said he'd call and then, when he didn't, said he had been too busy with inbound calls. 24 hours later still no contact. I emailed this morning and asked him to email the StoreKit recommendation. No reply. StoreKit have an app on their website that recommends a particular kit build based on the parameters you input. It doesn't work, which is why Alex apologised and said he'd call me...which he didn't. I asked him to email me...which he had six hours to send a short reply to...but didn't. If this is presales I shudder to think how bad after sales would be. There is so much competition in this marketplace I don't see how StoreKit can deliver so little and survive.”

Posted 3 years ago

“I have never experienced such a ignorance team in my life.”

Posted 3 years ago

“If you cant delivery at time you mentioned dont write on product then. If i dont recieved my printer today i will cancel the order. Only do what you say, if u cant make it dont mention it. When its about taking payment you guys are so fast when it come to deliver "delayed, delayed, delayed" i cant take customer orders without printer, thanks for helping me to dont take orders.”

Posted 3 years ago

“Dispatch and delivery fine, but product doesn't work. We're in the thick of launch of our new business and haven't been able to connect the product, which has put a MASSIVE crutch on our progress. Have contacted customer service but no response.”

Posted 3 years ago

“I have received my printer without power lead which resolved in me loosing business trade i emailed saying what happened they replied it should come with in 1-3 days but next day normally still waiting.”

Posted 3 years ago

“Impossible to have technical support to help to install the Printer on the wifi. They just tell you : we dont know.”

Posted 3 years ago

“I still haven’t got my printer 🖨 and tomorrow is online ordering Starts”

Posted 3 years ago

“I bought TSP650 printer back in February 2020 for my uber eats portal. There are problem with the Bluetooth connectivity. Despite many call there are no help from the customer service team apart from cut off the line and refer to Start support team. Terrible service , Never buy from you again.”

Posted 3 years ago

“2 weeks it takes for one printer to come People answering emails after one week Not recommendable!”

Posted 3 years ago

“Ordered wrong type of printer so ordered the correct one and arranged a 'no questions return'. Sent it back as requested only for the parcel to be returned as there is no-one to receive parcels!!! Asked them how I could arrange a return then and they stopped answering. I am now left with an expensive useless printer.”

Posted 3 years ago

“I still havent received the product”

Posted 3 years ago

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StoreKit is rated 4.3 based on 377 reviews