Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 19,723 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 19,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was very expensive”

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Posted 10 years ago

“Shoes arrived quickly and a great price but the clarks I bought didn't have the iconic clarks tag, which is a big part of the shoe. Very disappointed”

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Posted 10 years ago

“I found my experience placing an online order with Stuarts fantastic. The service is a good as there clothes and it did not take long to arrive!”

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Posted 10 years ago

“After payment, the order sent quickly. Thanks. In Russia delivered in two weeks! All is well packed and all in good condition.”

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Posted 10 years ago

“Great range of clothing and designers, customer benefits, fast shipping - unfortunately extremely expensive to Germany. Prevents me definitely from ordering more often...”

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Posted 10 years ago

“No problems at all with Stuarts, excellent communication and service. Only downside is the fact that they use Royal Mail, rather than a courier, to ship.”

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Posted 10 years ago

“greAt”

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Posted 10 years ago

“Good selection on clothing items very informative on delivery service you know exactly what's going on to when & were .”

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Posted 10 years ago

“Try to use a discount code but did not work but overall very good”

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Posted 10 years ago

“The transport fee in Romania are expensive.”

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Posted 10 years ago

“Received the goods on time.Very pleased with my first purchase From Stuarts London.”

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Posted 10 years ago

“disappointed I didn't receive the item I ordered, due to being unable to locate in the stockroom, but overall customer service was excellent in dealing with refund etc”

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Posted 10 years ago

“Very prompt delivery and everything I asked for......will use again for sure!!!”

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Posted 10 years ago

“I have purchased several items from this company however I can't comment on my latest purchase as I received an email saying very sorry but out of stock . They did apologise and as goodwill gesture added £5 to my e wallet .”

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Posted 10 years ago

“service swift”

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Posted 10 years ago

“Quick and efficient service. I have bought from Stuart's before and was very happy with my previous experience. On this occasion, I bought some Grenson shoes and whilst very happy with the shoes, I was a little disappointed with the shoe box, the lid of which which was split at all four corners. I expected better from a £200 pair of shoes.”

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Posted 10 years ago

“Nice jacket. comes up very small though, I am normally a 2xl and the 3xl is a little tight. I could have done with a 4xl really.”

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Posted 10 years ago

“This time I bought just a pair of ADIDAS shoes but actually I wanted buy some more items from you. The reason why I did not buy them was that your shipping charge system. I am Japanese who currently in Myanmar and buy clothing from Japan, USA, and UK. I buy them from The Bureau Belfast of UK and they do not charge shipping fee on every single item. Even I buy 2 3 items from them shipping fee is still same as I buy just one item. Your shipping procedure is fast and I really liked it. I hope you would amend your system on international shipping.”

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Posted 10 years ago

“Fantastic service, even to overseas. Thank You.”

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Posted 10 years ago

“Top marks for a well packed and very speedy delivery . I wish Stuarts stocked the larger sizes of Levis vintage 501s shrink to fit. I want a 40W 34L so they shrink to 38x32.”

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Posted 10 years ago

Stuarts London is rated 4.8 based on 19,723 reviews