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Stuarts London Reviews

4.8 Rating 19,579 Reviews
97 %
of reviewers recommend Stuarts London
4.8
Based on 19,579 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Stuarts London Reviews
Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Anonymous
Anonymous  // 01/01/2019
Overall very good, but I asked for a Sunday delivery and didn't get it. The following Tuesday after I ordered I got an e-mail telling me that my order had been despatched and was waiting to get delivered the next day so I had to arranged it to get picked up from a parcel pick up shop, but it was not delivered then I had to wait till the following Monday. So the delivery was late and I wasn't at home and therefore I had to go to the pick up shop after finishing work on that Monday.
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Posted 2 days ago
Great range. Excellent service. A happy customer for more than ten years.
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Posted 1 week ago
Bought from Stuart's many times very good service always
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Posted 3 weeks ago
Quite disappointed with my purchase, but cannot fault Stuarts Of London for their service. The STA PRESS trousers need pressing after every wear, something not needed on my other STA press trousers. They fit well, a bit lighter colour than the photos, but they are OK apart from getting very creased each time I wear them.
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Posted 1 month ago
Delivered very quickly, merz top had its own special box to separate it from the inferior garments lol.My usual size didn’t fit so sent back 3 for free exchange, they exchanged 1 item and refunded others. I wished to exchange all items to different sizes , an email would have helped sort it out. I would have paid for post , they had correct size available still but not now. Still, a good shop with some smart clothes will be shopping here again
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Posted 1 month ago
I love that Stuart’s of London offers hard to find Brand hard to find in US like Baracuta, Fred Perry Reisiues and others . Only downfall is the high shipping charges that is added. I normally average spending more than 250 dollars to close to 600 dollars . I think it would be fair for anyone who spends over dollars 200 should receive free shipping . Lastly , easier international accessibility to exchange and refunds would be helpful certain items don’t fit correctly .
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Posted 2 months ago
Item excellent didn't arrive for a week unfortunately and paid for 48 hours tracking may be down to post office but waited a week anyway
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Posted 3 months ago
Please stop using the post office as I still have not rec'd my order even after giving clear instructions 3weeks ago 😞
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Posted 3 months ago
Ordered the new tacchini shirt last week, great feel, great fit , may have to invest in the cream 1 after my Holly's 😁
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Posted 3 months ago
Great service, very fast delivery would recommend
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Posted 3 months ago
Overall experience was fine. My order arrived in timely manner to the US. Only issue is that the boots should have come with individual cotton bags for each boot and those were not included.
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Posted 4 months ago
Great service as always from Stuart's London have used many times and will continue to do so
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Posted 6 months ago
Great service
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Posted 6 months ago
Shopped with you for a few years great products and service
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Posted 6 months ago
Have bought a good few bits and pieces over the years. Always a great range stocked, service immaculate. Order with confidence.
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Posted 7 months ago
Great service and delivery only let down was wouldn’t let me apply a discount code which was valid.
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Posted 7 months ago
Service was first rate, my parcel arrived in a couple of days but unfortunately I had to return this item which cost just over a fiver to return, but the refund was in my bank account in days without any hassle
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Posted 7 months ago
My experience with Pamela Experts { pamelaexperts @ g mail. com} has been great! They are knowledgeable and very straight forward and patient! I’m so thankful for their expertise and help in helping me get my money i invested with some investment brokers i found on Facebook
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Posted 7 months ago
Good quality product, easy ordering and tracking process.
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Posted 7 months ago
I received my order. I'm very pleased with the product and quality.
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Posted 8 months ago
Stuarts London is rated 4.8 based on 19,579 reviews