“The watch arrived in an EXCESSIVELY large box in comparison to the watchboxes of other brands
The watch is as pictured and is fine until you have a close look.
Here is my major criticism. The seconds hand. At no point in its revolution as it clicks around the 60 seconds does the "arrow" end of the hand, click to the corresponding point on the watch face. ie instead of clicking to say the 5 second point on the watch face it clicks between the 5 and 6 points and so it goes all the way around . Check again after lets say 5 minutes observing the hand, and it seems to get to a point where the arrow tip almost is in line with the points, and then moves away again. POOR QUALITY FOR AN OVERRATED TIME PIECE”
“Pésimo el servicio de envío con UPS. En la operación te cobran el precio del artículo y el costo de envío, con FedEx todo siempre sale bien y sin costo adicional, pero con UPS es una estafa pues adicionalmente cobrar el 40% del valor de artículo como trámite de desaduanaje (pese a que el artículo está libre de impuestos y aranceles). Es inaceptable!”
“Dear Stuhrling, thank you for allowing me to comment on your products. Some time ago now, I dropped my Winchester 3982 automatic skeleton watch and smashed the glass face, not even extensively, only a small part. The watch also stopped working. I ordered a new watch, a seastar this time which I fell in love with. Trying to get the skeleton watch repaired I gave it to a watchmaker. His verdict? He wrote ‘glass fragments damaged the fine teeth of works ( low quality movement used). ‘
I’m none too pleased, given that I have chosen a third Stührling watch now, when I could have paid a lot less for possibly a better quality watch.
I obviously hope that my Seastar watch works for a long time, but should it fail, I won’t be buying another Stührling I don’t think.
I have not even received my Seastar watch but given that the post is slow due to COVID that is not Stührling’s fault.”
“I bought the Maritime 935 watch, they advised it to be a unidirectional bezel, it's not, this is disappointing, it's not bad, but because they were short of honest, I won't buy another.”
“Ordered 2 watches. I am very happy with them, looks good quality\price wise. Will know more in the long run.
Love the design and weight of the watch for men.
Im actually sad as I would have liked to order more but unfortunately I got taxed an extra 190€ by customs which is just ridiculous.
The only reason I have put three stars is I mailed Stuhrling Support twice, immediately after purchase to change the shipping address before they sent the package and didn't do anything, even though it was correctly inserted on their web page at the time of the order.
Shows to me they just dont care.”
“I ordered lovely watch Formulai 891 quartz 42mm Chronograph - 89.01 on 22nd June, 2020. but unfortunately it is still not delivered to me in Islamabad Pakistan. I am still awaiting the deliver of my lovely ordered watch, please. Order # is 1291836. Could you help me in delivering of such lovelu watch. I shall be obliged to you, please. Syed Musarrat Hussain, 00923333692497.”
“I have 4 Stuhrlings currently and I like them all, I recently had an experience that might change everything moving forward. I recently bought a watch online and I spent a little more than I usually do as Stuhrlings are usually priced very well. I received the watch in a timely matter and it was packaged beautifully, as all my other watches have been, I opened up the orange and black box in anticipation of what I ordered and unfortunately, I was underwhelmed. This has only happened once before and the company was good about accepting my return. Same thing happened this time, except they didn't offer a return shipping label? So I had to pay $14 for priority shipping (tracking) and $5 for insurance. I called customer service about my issue a few days after I received the confirmation email that my return was accepted. The customer service rep understood my issue, but said that it is a company policy to not offer return shipping. I was expecting her to issue some sort of credit or coupon to make up for the $19 that I spent to ship the watch back. No dice, got nothing.
I find it odd for a company that is primarily an online retail store to not offer return shipping, especially in todays online economy. When I asked the rep about purchasing future watches, she basically said that was the cost I would have to absorb or take into consideration.
I think $20 to test a watch is very extreme and I most likely won't be ordering any Stuhrling's in the near future.
Sincerely,
Steve Friedman”
“I have sent 3 e-mails asking if i have the correct model watch as the blue dial i ordered is nothing like the picture on the document in the box, my blue dial is very dark! the picyure is a bright royal blue please reply”
“Quite ok
It looks nice from a distance, but feels quite cheap close up
But it looks nice on wrist
But I changed the leather strap directly. It was not a good standard at all
But it looks nice and works well a night out and keeps the time ok
But as I wrote, the feel is quite cheap and it feel "light"
But for the price on sale it is ok price”
“Disappointed with the watch I ordered because only shortly after receipt it started loosing time. I will replace the battery and see if that solves the problem. There is no indication a warning is present, such as the second hand moving in larger steps and ,furthermore, if batteries are not verified new on despatch, it points at quality control lacking.”
“The watches I received were both very good looking pieces. However, on one of them the second hand does not hit the markers well at all. When I reached out to customer service to see if there was a way to recalibrate this issue, I received no response. That was over 3 weeks ago.”
“The watch band I ordered was nice quality. However, it was so poorly wrapped and it looked like the outer envelope had been run over. Consequently, the metal clasp was slightly tweaked. My husband straightened it out but for $34 you should not have to do this. I’ve bought Walmart quality products and did not have to tweak them. Very disappointing.”
