Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.72

4.7 Rating 7,600 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 4th November 2025

5277

Anonymous

Anonymous // 01/01/2019

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“I had a great experience purchasing from Succulent Depot. Product showed up in great shape and in great time. Would highly recommend them!”

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Posted 10 months ago

“Nice healthy plants.”

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Posted 10 months ago

“Like that I can get great starter plants at a great price”

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Posted 10 months ago

“I ordered three plants (string of pearls, string of hearts, and a ruby necklace) and all three are wonderful! Healthy, thriving, and beautiful. I couldn't be happier!”

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Posted 10 months ago

“Plants came nicely wrapped and beautiful. I ordered the heat pack and the inside of the box was nice and warm still. I will definitely be ordering from succulent depot again..”

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Posted 10 months ago

“Arrived very healthy. I will be purchasing more!”

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Posted 10 months ago

“Again plants look nothing like the ones I put in my cart. Doubt if I will order again.”

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Posted 10 months ago

“My plant finally arrived 9 days after it was supposed to. I messaged the seller and never heard back from them. We live one state away. It's a miracle that the plant was alive and I totally missed Christmas, which it was a gift for my mom.”

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Posted 10 months ago

“I need to apologize first to the employee who injured themselves on my order. There was some blood on the packaging and after getting pricked by the cacti, I understand now. Plants arrived in expected condition, the pickle plant was DOA but I forgot to take pictures/contact within 24 hours so that's partially on me. The biplanata still looks rough, but she's making a great comeback. If it wasn't for the pickle plant this would be 5 stars!”

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Posted 10 months ago

“Plants arrived promptly and in good contition.”

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Posted 10 months ago

“Plants were dry and dying only two survived”

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Posted 10 months ago

“Everything came as it should...very pleased.”

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Posted 10 months ago

“Love this shop”

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Posted 10 months ago

“Get the plants in a timely manner and looking really good happy with the the plants will buy again.”

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Posted 10 months ago

“My cactus came in beautiful condition and packaged very well. Heat packs were still warm and the cactus is doing very well. I highly recommend Succulents Depot and was very impressed with my order.”

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Posted 10 months ago

“Love my plants”

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Posted 10 months ago

“Although all 4 arrived, some were out of the pot and hopefully will be OK. They were repotted that afternoon. I think a more secure system in their mailing would get a 5 star out of me.”

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Posted 10 months ago

“I tried to resolve this with the seller who only wanted me to make another purchase and then send a replacement. Etsy intervened and refunded the original purchase. The plants arrived in damaged condition due to poor packing and no additional packing placed in the box. They toppled end over end in shipping and dirt was all over the inside of the box. Requested a replacement of at least one plant. I have photos of plants and packaging. No further response from the seller. I purchased it due to the excellent rating but hard to believe that I am the only one this has happened to”

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Posted 10 months ago

“Received my various succulents in good order. Assume the little heat packed helped as well. Here's a pic of how they looked after about a week.”

Succulents Depot 5 star review on 21st December 2024

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Posted 10 months ago

“I was very nervous ordering a live Christmas cactus in the middle of December, but I was So IMPRESSED with how they wrapped and boxed this cactus!! It arrived in beautiful condition!! So impressive!!! I will definitely order from them again. I was so impressed that I posted pictures of the boxing and plant on a cactus fb site and many people ordered from them because of how well it arrived & my recommendation!! I can’t thank you enough for your professionalism with your live plant.”

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Posted 10 months ago

Succulents Depot is rated 4.7 based on 7,600 reviews