Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,839 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 16th February 2026

5316

Anonymous

Anonymous // 01/01/2019

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“I am very pleased with my Desert Rose. It is much bigger and more developed than I expected. So happy!”

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Posted 9 months ago

“Pleased with purchase. Plant arrived alive but out of the pot. Kind of a mess inside the box. Would buy from again.”

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Posted 9 months ago

“My succulents arrived very well packaged and in perfect condition. They have been potted and I am ready to sit back and watch them grow.”

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Posted 9 months ago

“All of the merchandise was very fresh looking well packed and once put into a pot within 24 hours looked perfect. I’m more than pleased with all of my purchases and I would highly recommend.”

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Posted 9 months ago

“Succulents arrived intact, but very dry and 2 had not soil”

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Posted 9 months ago

“I ordered 4 plants donkey tails and string of pearls. They arrived perfectly wrapped. Happy plants happy Plant Mama”

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Posted 9 months ago

“Why are the plants on their side, never standing up right! Not happy at all”

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Posted 9 months ago

“Shipped fast and plants were in great condition, making it to easy to become a plant come a plant hoarder. I will definitely be ordering from them in the future.”

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Posted 9 months ago

“Plants came in well package and healthy.”

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Posted 9 months ago

“All three of them were poorly wrapped. I live in the hot desert, by the time they got to my house they were bone dry and falling apart”

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Posted 9 months ago

“I almost never leave reviews, but I felt compelled to this time. This was my first order from Succulents Depot and I hate to say that I was not impressed. I ordered 8 plants in total. Three of those - almost half! - had issues. The Globosa arrived very dry and has not bounced back. The Isolatocereus dumortieri looked a little etiolated, which I've never seen happen during the short time a plant is in transit. There were also mealy bugs on the Ice Plant. I emailed Customer Service the day my package arrived, which was on a Saturday. I didn't expect to hear back over the weekend and I didn't. It did take 3 business days to receive a response. I was told that the cactus comes in different shapes and sizes and that mine was longer. I still feel that the tip of the cactus was etiolating, but I let it go. They offered a replacement Ice Plant and Globosa on my next order (which seemed a little presumptive to me), but I told them the Ice Plant would recover and asked them to send me a Globosa now, which they did. It arrived nice and hydrated, so that issue was fixed. They also said that they would work on pest treatment at their facility. I think that if I was more of an inexperienced hobbyist, my collection could have been devestated by the mealy bugs. To me, that is not a small issue. I've been collecting and growing succulents and cacti for about 8 years now; most of my plants are bought online from various sources, and it's only happened one, maybe two other times that I've received an infested plant. I understand that it could have just been a one-off problematic order, but I don't plan to shop here again. That was too much gone wrong/not to my liking and it didn't instill in me confidence in this seller.”

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Posted 9 months ago

“Just got them. We will see. I only have one that survived from last year's order. And they were packaged well and info. These I just got were very dry. No info and packaging not very secure. But again we will see.”

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Posted 9 months ago

“The plants are thriving and growing well”

Succulents Depot 5 star review on 18th April 2025

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Posted 9 months ago

“My String of Pearls arrived safely. Great job packaging & very happy with my purchase. Thank you.”

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Posted 9 months ago

“Plants arrived in great shape. Swedish Ivy perked up with water and is looking good so far. Quick shipping.”

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Posted 9 months ago

“Received my plants in great condition. Was very pleased”

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Posted 9 months ago

“I am truly happy to my purchase. The plant was packed with care and I look forward to seeing it grow. Thanks again for spreading 🪴 ❤️.”

Succulents Depot 5 star review on 17th April 2025

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Posted 9 months ago

“I am in total awe .my plants are so beautiful.”

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Posted 9 months ago

“Ordered a string of pearls, it arrived in great condition. Potted it, placed it in a sunny window and it has new shoots within 3 days.”

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Posted 9 months ago

“very happy”

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Posted 9 months ago

Succulents Depot is rated 4.7 based on 7,839 reviews