Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,839 Reviews

92 %

of reviewers recommend Succulents Depot

4.7

Based on 7,839 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 16th February 2026

5316

Anonymous

Anonymous // 01/01/2019

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“Cactus was packed very well and arrived in great condition and time. Thank you!”

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Posted 8 months ago

“Arrived quickly - plant looks really good. It's not in it's new soil and home - and hoping that it will thrive!!!”

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Posted 8 months ago

“Lovely little succulents!”

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Posted 8 months ago

“Absolutely horrible due to the fact that I was not the person who purchased these items somebody hacked my Etsy account and made these purchases.”

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Posted 8 months ago

“Loving my succulents and cactus from Succulents Depot!”

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Posted 8 months ago

“all is good”

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Posted 8 months ago

“Arrived in reasonable amount of time. Packed well. Reasonable price.”

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Posted 8 months ago

“They certainly could have been wrapped better and one of them look like they were half dead.”

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Posted 8 months ago

“Nice plants. I love the Jades.”

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Posted 8 months ago

“Plants were exactly as described and are already double in size. This seller's items are top quality and I love the selection.”

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Posted 8 months ago

“I received my order of, what I call, the Christmas cactus, and immediately potted the starters within a couple hours of receiving them. They are thriving and looking amazing. I'm excited to order some other succulents but am in the middle of a move so I'll wait until I'm settled. Excellent little plants, healthy and perfect! Thank you so much!”

Succulents Depot 5 star review on 15th May 2025

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Posted 9 months ago

“My plants arrived much quicker than I expected. Everything was packaged with such care, so as to have very little plant shock and/or damage to the plants. The plants were healthy and happy upon arrival and are thriving! Great shop. Beautiful & healthy plants.”

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Posted 9 months ago

“The plants are very pretty, but the packaging was not good; the plants arrived outside the substrate.”

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Posted 9 months ago

“Arrived in good shape”

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Posted 9 months ago

“I bought three different plants, one arrived in a small planter pot. I didn’t realize the others would just be wrapped in paper with dirt, so it was a mess when I opened them up. Also, the succulent came with fungus gnats, something I don’t want all my house plants getting. Overall I was not impressed and will probably not purchase from here again.”

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Posted 9 months ago

“Plants arrived timely and in good shape. They were as described.”

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Posted 9 months ago

“Succulents Depot has wonderful selection, great prices, and good customer service!!”

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Posted 9 months ago

“Good plants, poor packaging, paper bags, caused leaf drop, and no ID tags on plants.”

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Posted 9 months ago

“Plant arrived with very dry soil and only wrapped in paper. Planted and it failed to thrive. Emailed support and was told to give it 2 weeks and if it did not improve they would refund me. Leaves are falling off and turning black, but they said it looks great and would only refund 35% of the cost and stopped responding. Will not order from them again and would not recommend them to anyone. Customer service is non existent at this point.”

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Posted 9 months ago

“Nice…shipping needs improvement. All my babies arrived with a bonus succulent, but I was surprised how they were packaged. 4 of them weren’t even in a planter. They were just wrapped in paper and dirt and taped. Packaging could improve, but otherwise I was able to get my new plant babies into their cute new little pots and they’re thriving now. 🥰🌱”

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Posted 9 months ago

Succulents Depot is rated 4.7 based on 7,839 reviews