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Superbalist.com Reviews

1.5 Rating 223 Reviews

9 %

of reviewers recommend Superbalist.com

Company Reviews

1.5

Based on 223 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Superbalist.com 5 star review on 8th April 2024

Refilwe Mogorosi

Superbalist.com 1 star review on 17th April 2023

Superbalist.com 1 star review on 17th April 2023

Superbalist.com 1 star review on 22nd March 2023

Superbalist.com 1 star review on 22nd March 2023

Superbalist.com 1 star review on 22nd February 2023

Superbalist.com 1 star review on 4th January 2023

46

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Superbalist brand set of black winter pajamas for about R570 and judging by that price it should be good right? Well A LOT of loose threads were exposed when I got the product and more and more are visible each day. The fabric is incredibly thin and cheap and it’s poorly made. Do not buy from Superbalist.”

Superbalist.com 1 star review on 26th April 2021

Superbalist.com 1 star review on 26th April 2021

Superbalist.com 1 star review on 26th April 2021

Superbalist.com 1 star review on 26th April 2021

Posted 3 years ago

“I ordered and paid R4798 for two occasional chairs R2399 each on the 3rd of April 2021.On the 5th the order was cancelled and said these been an error the chairs were sold out and the will refund my money. On the 7nth I got a refund of R2399 I sent an email and attached my bank statement that I got only refund for one chair. They sent me a screenshot of what's suppose to be proof of refund for both chairs and I should wait 7days if it doesn't reflect on my account I should go to my bank and ask them to track both refunds which I did The bank said if the money didn't reflect on my statement then the money wasn't received I got back to the fashion assistant and she said ascalet the matter to finance department, I'm still waiting for feedback from them surprisingly another lady is experiencing the same thing with her refund”

Superbalist.com 1 star review on 20th April 2021

Superbalist.com 1 star review on 20th April 2021

Posted 3 years ago

“I orderded a return on a Tshirt in exchange of size in February 2021 when the tshirt arrives for delivery i did not check same time when i get home i found that the Tshirt is too dirty and even looked like something was chewing it i then return it again for refound even today i am still waiting for my money.”

Superbalist.com 1 star review on 3rd March 2021

Superbalist.com 1 star review on 3rd March 2021

Posted 3 years ago

“I have ordered numerous times with Superbalist and always got what I wanted and my deliveries where on time,I pay with payflex never had a problem not even once even with debit card payment .”

Posted 3 years ago

“Inbought white sling high heel. Wore it for less than an hour and the sling started falling off. Never wore the shoe again😢”

Posted 3 years ago

“I was so disappointed witg the service o received i was suppose to receive my order 29 December 2020 and to date 5th January i have not received it. Spoke to different consultants without any help worsr tge first consultant by the name of Sibongile.. she has been promising to return my call and give me update without success. Very pathetic customer service i must say”

Posted 3 years ago

“I ordered a Nike sneaker and it looked fake and had uneven stitches everything was just wrong, so i returned it and they refunded me so i ordered it again the 2nd time thinking i would get a better quality but no it came back even worse. I just logged a return, i just want my money back, i will never order anything from them ever again even if the everything they are selling is 10c NEVER. Superbalist has lost a customer.. So disappointed in you guys”

Posted 3 years ago

“Ordered on the 9th, shoes arrived on the 10th, with standard delivery. Thoroughly impressed.”

Posted 3 years ago

“i had a terrible experience with superbalist.i received a damaged item and they are not refunding me for this nor are they taking it seriousy”

Superbalist.com 1 star review on 3rd December 2020

Posted 3 years ago

“Fake clothing. 2 R.V.C.A shirts fading and cotton coming through image. Same for Quicksilver hoodie, image also fading. not even 2 months old and worn about 3 times - all items”

Posted 3 years ago

“Yohh these Ben Sherman tees are not what I saw online 🙆🏾‍♂️ 😩 The paintings just put me off. Angikho right! Fake Fake Fake!”

Posted 3 years ago

“5 stars.”

Posted 3 years ago

“I returned shoes and I’ve been contacting then about my refund even today I haven’t got it, I returned them on the 26th of October, been speaking to different people, like Sky, Olwethu, Lisa and so on, I really don’t understand these people.”

Superbalist.com 1 star review on 21st November 2020

Superbalist.com 1 star review on 21st November 2020

Posted 3 years ago

“Initially, I was super impressed since my parcel arrived 3 days after I placed the order. Only to find they sent me the wrong product. From there everything went sideways. They took a week to come and collect the wrong item. Only a week after THAT did they let me know I can expect my package in another week. So so so disappointed. Can't wait to finally receive the package for real.”

Posted 3 years ago

“Really happy with the service, ordered a shorts and the labeling on the product was wrong and they handled my exchange quickly and professionally. Also ordered a pair of converse tekkies and they're legit and my correct size :)”

Posted 3 years ago

“Superbalist sells fake takkies I was so disappointed ... I would have never noticed if they were mine. Imagine buying an entire fake for someone else a xmas present!”

Posted 3 years ago

“Worst online shopping experience ever. False advertising False promises Service was disappointing Not even a one star is deserved Biggest mistake shopping off superbalist. First and last time shopping here”

Posted 3 years ago

“I’ve never been disappointed with this online store.”

Posted 3 years ago

“Superbalist offers best service ever🤞 I have been buying here since from last year....and i can tell even to day i still appreciate THEIR service. ❤ This is the only online store I trust at this moment.🤞🤞”

Posted 3 years ago

“Worst company ever, up to so far I've ordered 4 things ,of which my last order I picked up today is totally fake because it doesn't look like what I saw on their website ...I ordered a navy blue Gstar raw shirt ,but the order I received is a navy blue shirt with watermarks on the shirt, and it's like it was just printed ....FAKE!!! ...I'm very disappointed and it was my last time ordering from you guys”

Posted 3 years ago

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Superbalist.com is rated 1.5 based on 223 reviews