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Superbalist.com Reviews

1.5 Rating 242 Reviews
9 %
of reviewers recommend Superbalist.com
1.5
Based on 242 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 55%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Superbalist.com 4 star review on 21st April 2025
Noluthando Tshabalala
Superbalist.com 1 star review on 10th October 2024
Mbalenhle Mahlaba
Superbalist.com 1 star review on 25th July 2024
Anonymous
Superbalist.com 1 star review on 25th July 2024
Anonymous
Superbalist.com 5 star review on 8th April 2024
Refilwe Mogorosi
Superbalist.com 1 star review on 17th April 2023
Anonymous
Superbalist.com 1 star review on 17th April 2023
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
I ordered two caps on black Friday was told it would be delivered on Tuesday of the following week and it never did I finally got the percel two weeks later mind you i had to send at least 6 emails to remind them of my order. Later in the day I finally decided to open the box and see the caps only to realize one cap was missing I intactly emailed them to asked what went wrong and a guy called Chris replied by say they will see to it, three days went by and i still didn't hear a thing from Chris and I decided to email him again and ask what was wrong and he replied that he was waiting on their "investigation team" i waited for another two days and still nothing I emailed Chris and and this time some else called Yolanda replied by asking me if the box didn't come looking funny at? And I was like what ? Do I look crazy to sign for something when the box was messed up? And mind you today is the 12th of December I still haven't received the other cap, I emailed Yolanda this morning and she told me they are busy due to the season can some please tell me how is that my problem?
Helpful Report
Posted 8 years ago
I have no words to describe how I feel in english. I will however put it in my own language"Niyonyanyisa" you don't even deserve 1 star. You should give an option to rate you 0 star.
Helpful Report
Posted 8 years ago
Superbalist.com is rated 1.5 based on 242 reviews