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Superdry Reviews

3.4 Rating 242 Reviews
61 %
of reviewers recommend Superdry
3.4
Based on 242 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 63%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
2 out of 5
Read Superdry Reviews

About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

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Superdry 5 star review on 21st June 2022
Sixta Patricia
Superdry 1 star review on 24th February 2022
Dean Wheeler
Superdry 1 star review on 24th February 2022
Dean Wheeler
Superdry 5 star review on 26th December 2021
Manvitha Kalenahally Sridhar Murthy
Superdry 5 star review on 26th December 2021
Manvitha Kalenahally Sridhar Murthy
Superdry 5 star review on 26th December 2021
Manvitha Kalenahally Sridhar Murthy
Superdry 5 star review on 26th December 2021
Manvitha Kalenahally Sridhar Murthy
12
Anonymous
Anonymous  // 01/01/2019
Large range of clothing to chose from and most sizes available. Very fast delivery and it's free. I've purchased most of my Christmas presents from superdry as they are great value and quality items. A big thumbs up Thank you for making my shopping easy
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Posted 6 years ago
#superdry just wanted to say what fantastic customer service I received from your store really helpful staff. Thank you
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Posted 6 years ago
Always good quality products. Service is excellent and I am always very pleased with whatever I buy.
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Posted 6 years ago
Good quality clothes in lovely colours. Sizes are true! A size 10 is a size 10! I buy these in confidence for my daughter knowing that they will fit.
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Posted 6 years ago
Love the clothing great quality and perfect sizes
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Posted 6 years ago
Very good customer service polite and friendly good quality clothing and reasonable priced
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Posted 6 years ago
Great quality clothing... very helpful staff
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Posted 6 years ago
verry happy yes
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Posted 6 years ago
happy , very happy
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Posted 6 years ago
I love Superdry clothes. The quality is good the sizes are good,
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Posted 6 years ago
The staff in Superdry in Canterbury are always willing to help me with my lists and find what I am looking for in store or on line and order it there and then (depending on the computer tablets). Thank you
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Posted 6 years ago
Customer service was super nice. The shirt I got was so comfy
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Posted 6 years ago
Easy to use website. Good choices on the website. Postage and returns are free. If needed, it is easy to return or exchange an item. Always receive a good service.
Helpful Report
Posted 6 years ago
Sent two complaints by E Mail never answered, both given acknowledgement numbers but no reply! Goods now returned to store.
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Posted 6 years ago
I buy my sons clothes from superdry as they are great quality, good sizes and have really nice mens clothes. They also stock womens aswel.
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Posted 6 years ago
Jacket excellent fit and quality material. Quick efficient service.
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Posted 6 years ago
Really poor quality items, hoodies that fade quickly, bobble and stitching comes undone. Parka coat with a pocket longer than the other...sounds daft but really uncomfortable. Complained twice since December and no response......customer service as poor as clothing quality...will never buy again!
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Posted 6 years ago
quality goods. well made and great styles. I will definitely use again.
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Posted 6 years ago
Superdry always have cloth in great colours....
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Posted 6 years ago
Always superb customer service, and free delivery and returns, have used many times and have only had one problem which was rectified very satisfactory
Helpful Report
Posted 6 years ago
Superdry is rated 3.4 based on 242 reviews