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Sweet Flour Bake Shop Reviews

4.8 Rating 523 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

Company Reviews

Product Reviews

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th May 2024

Christine Phillips

Sweet Flour Bake Shop 5 star review on 27th January 2024

Marlena Starmach

Sweet Flour Bake Shop 5 star review on 7th June 2023

Sweet Flour Bake Shop 5 star review on 14th May 2023

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Sweet Flour Bake Shop 5 star review on 22nd February 2023

Sweet Flour Bake Shop 5 star review on 24th January 2023

Sheila McKinley

20

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best cookies I have ever had! What a wonderful gift!!”

Posted 2 years ago

We're thrilled to hear you enjoyed the cookies!! We will take those high, high compliments :)

Posted 2 years ago

“I was extremely impressed with the order process and that I received a call because it was difficult to deliver my order on the date I requested. I was asked if it was ok to out later which would maintain freshness. My mother loved them and was happy to receive them. Thank you”

Posted 2 years ago

We love making moms happy :) We're glad you appreciated the service and were able to be flexible with your delivery date. Thanks for sharing the review!

Posted 2 years ago

“Sent this for my fiance who does not have a sweet tooth, but yet managed to warm his heart. Cookies tasted excellent and delivered on time as committed. It was packed so well and the note was also neatly attached. Totally satisfied!”

Sweet Flour Bake Shop 5 star review on 19th July 2021

Posted 2 years ago

We'll have to work on that sweet tooth, one delicious cookie gift at a time! We're glad your boyfriend enjoyed the gifts and we'll be sure to share your review with our team. Thanks for sharing!

Posted 2 years ago

“The sweetest package from start to finish! The most pleasant and accommodating staff- topped off by the most beautiful and delicious delivery with classy presentation. Thanks to Sweet Flour Bake Shop for delivering ALL the sweetness!!”

Posted 2 years ago

You are so welcome! We love that you had such a good experience with us and are glad that you like our class ;) Thanks so much for sharing!

Posted 2 years ago

“Very pleased with your service. Cookies were delicious. Will definitely order again. Little pricey but worth it.”

Posted 2 years ago

We're happy to hear you enjoyed the cookies and our service! We know we're not the cheapest :) but we always hope that the quality of the product makes it worth it. Thanks for sharing!

Posted 2 years ago

“Delicious baked goods coupled with exceptional service. They were prompt to respond to the changes and requests I had.”

Posted 2 years ago

“I sent a box of cookies and brownies to my older brother who was retiring. He was so excited that he called me the minute he opened them. He called me again after he and his wife finished them up and he said he loved them, so nice job. I ordered them from the US and they made ordering very easy and seamless. Their follow-up was exemplary and very much appreciated. Thank you! P.S. My brother said he would be calling you to place at least one order very soon!”

Posted 2 years ago

Tell your brother we are ready :) Very happy to know that he enjoyed the treats and that we were able to help keep you and your brother connected with sweet treats! Thanks for sharing.

Posted 2 years ago

“I have used them a few times and the feedback I got from my family and friends is that their cupcakes and cookie cake is absolutely delicious! I will continue using them in the future. Whenever I have had a question regarding my order to delivery status they have always gotten back to me in a timely manner. Would highly recommend this company!”

Posted 2 years ago

We appreciate the reco! And we're happy to hear that your friends and family have enjoyed. Next order should be to treat yourself :)

Posted 2 years ago

“I absolutely love everything I have ordered from Sweetflour thru the years. I have recommended you over and over again. I come from Richmond Hill because I want the best!!”

Posted 2 years ago

Hi Linda, we'll have to consider a Richmond Hill location to save you on commute time! :) We're happy you're such a big fan.

Posted 2 years ago

“Awesome looking cookies, and very scrumptious too! :)”

Posted 2 years ago

We're so glad you liked the cookies! We know looks aren't everything so we're glad you like the flavour too :)

Posted 2 years ago

“I received a delivery as a gift and loved the cookies so much I paid it forward to our friend who returned home after a long hospital stay. The variety and quality of the cookies is awesome and I will order again.”

Posted 2 years ago

We love hearing "pay it forward" stories! We hope the cookies were a nice reward for your friend after their hospital stay :)

Posted 2 years ago

“The customer service at Sweet Flour is impeccable. Not only was the staff quick to resolve my delivery issue (issue with Fedex, not Sweet Flour), they took full ownership. I've ordered from here many times and will continue to do so for all special deliveries!!”

Posted 3 years ago

We're delighted to hear that a potential issue turned out okay in the end! Thank you so much for the review and we look forward to the next order.

Posted 3 years ago

“I sent boxes of 6 cookies each to three of my work colleagues in Toronto, Ajax and Midland. All of the packages arrived as scheduled and in great condition. My only negative comment would be that my friends didn't know the flavours of the cookies featured...they weren't marked anywhere. So, it was a bit of a guessing game for them. A delicious one...but they had to guess the flavours.”

Posted 3 years ago

So glad to hear that your co-workers enjoyed the cookies! And thanks for the feedback - we're working on developing more informative flavour cards as we speak!

Posted 3 years ago

“Excellent service! A+ Pretty damn delicious cookies too! And you know they care about the quality shipped to your door.”

Posted 3 years ago

We love that you noticed ;) It's a team effort but we really do care about keeping our customers happy from the baking, to the packaging, to the delivery. Glad you enjoyed your cookies!

Posted 3 years ago

“The cookie cake was great! My employee loved it.”

Posted 3 years ago

Excellent! Nothing beats a happy employee. We're glad they enjoyed it.

Posted 3 years ago

“Best sweets in the city! Love their cookie cupcakes! Delivery was seamless!”

Posted 3 years ago

Thank you!! We're happy you're a cookie cupcake fan - can't go wrong with cookies topped with icing!

Posted 3 years ago

“After receiving a gift box of these delicious cookies, we decided to send some to our daughter-in-law for her birthday. The cookies are soft and delicious. Great gift idea for many occasions”

Posted 3 years ago

We love that you received and then gave! Glad that everyone enjoyed the cookies. Thanks for sharing!

Posted 3 years ago

“Have received as a gift and given as a gift, delicious cookies! Will definitely order plenty more times for special occasions.”

Posted 3 years ago

We love that you've been both giver and receiver! So many of our customers send as gifts but don't get to try it themselves which we think is a shame :) Thanks for sharing!

Posted 3 years ago

“Excellent communication regarding giant cookie being prepared for delivery, delivery was within time slot and follow phone call to ensure product was retrieved from porch was so sweet. Will definitely order from again!”

Posted 3 years ago

We're so glad you appreciate the customer service and we're glad to hear you'll be ordering from us again. Thanks for the review!

Posted 3 years ago

“Flawless experience with great sweets! Would definitely recommend and do it again.”

Posted 3 years ago

We are here when you're ready to order again :) Thanks so much for the recommendation!

Posted 3 years ago

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Sweet Flour Bake Shop is rated 4.8 based on 523 reviews