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Sweet Flour Bake Shop Reviews

4.8 Rating 513 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

Company Reviews

Product Reviews

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th February 2024

Sweet Flour Bake Shop 5 star review on 27th January 2024

Marlena Starmach

Sweet Flour Bake Shop 5 star review on 1st December 2023

Sweet Flour Bake Shop 5 star review on 7th June 2023

Sweet Flour Bake Shop 5 star review on 14th May 2023

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Sweet Flour Bake Shop 5 star review on 22nd February 2023

37

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received Sweet Flour cookies as an Easter gift from my brother in England. His wife found Sweet Flour online and decided to try them. When we received our cookies for the first time 3 weeks ago we all thought they are the most delicious cookies EVER!!!! I have since ordered cookies to be sent to my mother in law in Quebec for her bday and for Mothers Day this year I put in an order for myself. Really really delicious product. Well done Sweet Flour. Killing the cookie game. I am officially a loyal customer.”

Posted 1 year ago

"Killing the cookie game"; we need this on brand t-shirts ASAP!! We love that what started out as a gift has now turned into you gifting the special people in your life (and we love that you're treating yourself to your own Mother's Day gift!) Thanks so much for taking the time to share!

Posted 1 year ago

“Sweet flour is my go to place for cookies and cupcakes. Everything is delivered on time and it is always fresh. Everyone I have gifted these treats to have raved about how delicious they are!”

Posted 1 year ago

You must be surrounded by people with good taste :) We're happy to hear that friends and family are enjoying the treats. Love to know that we've become your go-to! Thanks for sharing.

Posted 1 year ago

“Your amazing cookies never fail to disappoint!”

Posted 1 year ago

Short & sweet!! We will keep up the good cookie work ;) Thanks for taking to leave a review.

Posted 1 year ago

“Wow! Sweetflour Bakery is my go to when I need to gift friends and family on the east coast of Canada. Sweetflour has a great tasting, quality selection of cookies. Recently I ordered for myself and had the chance to see how well delivery to the west coast was executed. Sweetflour did not disappoint! The cookies were fresh and yummy! Great job, Sweetflour!”

Posted 2 years ago

We've got you covered from coast to coast! We're glad to hear we're you're go-to for friends & family and now yourself ;) Thanks for taking the time to review us.

Posted 2 years ago

“Beautiful and delicious cookie, prompt delivery!”

Sweet Flour Bake Shop 5 star review on 1st December 2023

Posted 4 months ago

The cookie cake looks so cute - nice colour choice! We hope Jarrod enjoyed his birthday treat. Thanks so much for taking the time to leave us a review.

Posted 4 months ago

“I received a delivery as a gift last year and was impressed with the quality of the baked goods. I have since ordered multiple times from Sweet Flour for others. The customer service has been outstanding! They were patient with me and totally accommodating when a delivery had to be changed. The recipients of my orders have been so happy! Highly recommended!!”

Posted 1 year ago

We're so excited to hear you had such a good experience with us! Our customer service team will be happy to hear it and we also love that the recipients have enjoyed their gifts. Thanks for sharing!

Posted 1 year ago

“Wonderful experience that tasted amazing!”

Posted 1 year ago

Excellent! We're so glad you enjoyed the treats.

Posted 1 year ago

“The cookies were very good.... Chewy and soft”

Posted 1 year ago

We're so glad you enjoyed! Chewy and soft sounds good to us :) Thanks for taking the time to review us.

Posted 1 year ago

“Got their brownies for my siblings birthdays, they arrived on time and they said the brownies were delicious! :)”

Posted 1 year ago

Excellent! We're so glad they enjoyed their gifts. Thanks for taking the time to review us.

Posted 1 year ago

“Best cookie cake ever! I have received this is a gift and also gifted it. My friend loved it as well! Delicious and beautifully decorated.”

Posted 2 years ago

We're so happy to hear you enjoyed your cookie cake!! And we like that we've both received and sent a cake - that's good cookie karma :) Thank you for sharing.

Posted 2 years ago

“We ordered their cookies as part of our bachelorette gift bags. super happy Great cookies and wonderful customer service. Will definitely use them again. Highly recommend.”

Sweet Flour Bake Shop 5 star review on 6th April 2022

Posted 2 years ago

We love being a part of a special occasion! We hope your ladies enjoyed the cookie gifts and we wish you all the best with the upcoming wedding. Thanks for sharing.

Posted 2 years ago

“Wonderful !!! My daughter was to happy with your product. Special thanks to the person in web chat who helped my when I needed change something in my order!! Many thanks and congratulations for the great service!!!! Greeting!! Manuel Vergara, from Chile”

Posted 2 years ago

Hello to Chile! :) We're happy to have been able to help with your order and are even happier to hear that your daughter enjoyed her gift. Thanks for the review!

Posted 2 years ago

“Delicious!!!!!!”

Posted 2 years ago

Short and sweet!! We're glad you enjoyed your treat. Thank you for the review.

Posted 2 years ago

“I order this cookie cake for my son's Birthday. He said it was delicious. Thanks again”

Posted 2 years ago

You are so welcome!! We're glad that your son enjoyed his cookie cake. Thanks for sharing.

Posted 2 years ago

“I ordered a cookie cake as a gift. The ordering and delivery process was excellent, with an option to choose date and timeframe. I only saw photos but it looks awesome and I understand it was delicious!! I have previously ordered cupcakes which were also fabulous.”

Posted 2 years ago

Sounds like we're two for two ;) We're so happy you had a good experience with us and we're glad the recipient thought it was delicious.

Posted 2 years ago

“Hands down THE best cookies and squares! I was sent these delicious treats as a gift and now I send them to friends and family every chance I get!! I even order them for myself. 😉”

Sweet Flour Bake Shop 5 star review on 7th March 2022

Posted 2 years ago

We approve of that kind of cookie self care! We're happy that you're spreading the cookie love to family and friends. Thanks for sharing!

Posted 2 years ago

“We received a cookie gift package ordered by a dear friend. The cookies were fresh, beautifully displayed, and delicious!!!!! Thank you”

Sweet Flour Bake Shop 5 star review on 24th November 2021

Posted 2 years ago

We're so glad you enjoyed your gift! Thanks so much for sharing and we loved the pic!

Posted 2 years ago

“Received a box of ‘cookies’ as a gift on Canada Day - a few intact ones, some broken ones, and almost half a boxful of crumbs. I’ll never be a paying customer there.”

Posted 2 years ago

Hi there, thank you for reaching out to us. We are so sorry to hear that what should have been a gift for you to enjoy was anything but. We rigorously test our shipping methods to ensure the product arrives in the best possible condition and while we generally receive great feedback, there is always room for improvement. We would like to contact you directly to discuss ways we can make this a better experience for you. Please feel free to call us at 416-763-2253 and ask for Kristen (I'm our Catering and Sales manager), or if easier, you can email me directly at kristen@sweetflour.ca. Thank you again for your feedback.

Posted 2 years ago

“My first time ordering and while the the cookies were not for me, they were nicely packaged and looed really good. I did hear that they were absolutely delicious1 My only issue was not with Sweet Flour Bake but the courier company Purolator who delivered the cookies. They were to deliver on a certain day and only delivered the following day and I needed this for an event. While they said they attempted delivery on the correct date,found out that they did not attempt delivery only called before delivery from an an unknown number calling NOT Purolator, so I did not answer the phone thinking it's another telemarketer. That is a big problem and needs to be addressed because I know that I am not the only person who does not answer "unknown callers". If that is their method, they NEED to have their number come up as Purlotor not "unknown person" Regardless they should still have attempted delivery to my door because I was home.”

Posted 2 years ago

Hi Cristina, we certainly understand and empathize with your frustration. We use FedEx for shipping so that's who should have been contacting you if anyone; for us they have been the most reliable carrier but certainly have some issues from time to time as well. Typically during Covid they just leave the package in a safe place so we're surprised to hear that they called, but we totally understand your aversion to picking up an unknown call. Hopefully in the future this is something they address. Regardless, we appreciate the feedback and are happy to hear that the recipients enjoyed the cookies.

Posted 2 years ago

“I LOVE this place! I've used them 4 times since receiving their cookies. Fresh, delicious products that are nicely packaged & reasonably priced. The service is reliable & friendly. So glad to have this place around. They're my new go-to gift option.”

Posted 3 years ago

We're glad to be around and to be able to help people stay connected during these crazy times! We're excited to be your new go-to option :) Thanks for sharing.

Posted 2 years ago

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Sweet Flour Bake Shop is rated 4.8 based on 513 reviews