SystemSAT Reviews

Name: SystemSAT
Rating: 4.49

4.5 Rating 3,297 Reviews

88 %

of reviewers recommend SystemSAT

4.5

Based on 3,297 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

203 411 2132

Email:

sales@systemsat.co.uk

Location:

44B, Fermoy Road, London
W9 3NH

Write Your review

Tell us how SystemSAT made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SystemSAT 5 star review on 16th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast service and delivery. Well done.”

Helpful Report

Posted 9 years ago

“The only reason I've given this company 1 star is because there was nothing lower. Their customer service has been awful. I ordered 30 meters of WF100 satellite cable from them and paid extra for delivery by Wednesday 29th July. The cable needed to be installed today (Thursday) with final commissioning the following day. I received confirmation that the cable had been shipped on Monday with a follow up email on Wednesday asking for feedback on their service The cable didn't arrive on Wednesday and despite calling, and speaking with Danny, I couldn't seem to get any confirmation about when the cable would be delivered (in this age of advanced mobile communications you would have thought it would be easy to establish where the cable was, and when it was likely to arrive) I've been ringing constantly this morning and I suspect they blocked calls from my mobile as I was getting a constantly engaged tone. When I used an alternative mobile I got straight through. I did explain to Danny that I understand things sometimes go wrong and its what's done afterwards to put it right that matters. I suggested that he could arrange for a motorbike courier to deliver the cable (I thought it was the least he could do) but he refused. I was left with no choice but to cancel the order and ask for the money to be re-credited to my account. Let's see if they can get that right DO NOT USE THIS COMPANY!!!!!”

Helpful Report

Posted 9 years ago

This is extra ordinary. Some of your comments were unbelievable. Our line is engaged on occasion and we answer every call. We spoke to you on the phone several times. The conclusion was you forced our hand to Hire a motorbike to Send the cable to you same Day. Sorry we do not accept consequential Loss and this is an unreasonable request. The courier has unfortunately mis-tracked your parcel, we had mentioned we were in the process locating it, however we would send another NEXT DAY At the time of writing this reply there is still time to do so. However during your last conversation with us you have Refused this and requested the unreasonable instant same day delivery via motorbike and expect us to cover the charge and instead requested a Refund. I'm sorry if you feel frustrated but we attempted to solve the matter at our cost but you refused. No deliveries are guaranteed unless they are timed deliveries. We were at mercy of the delivery Company. Refund will be processed and will be back to your card within 24/48 hours. If the cable turns up Please reject or return to sender - there will be no charge to you for this.

Posted 9 years ago

“Discussed our needs over the phone with Danny and received advice and recommendations in layman terms which allowed us to make an informed decision on a purchase at a very reasonable price. Many thanks.”

Helpful Report

Posted 9 years ago

“Following my conversation with your company I re-instated my 1010s on your assurance that it would work, despite what Humax say. You are quite right, please accept my apologies for my previous remarks. Humax have been suitably chastised. My apologies once again, I am now going for a slice of 'Humble Pie'. My best regards, Alan J Luckett Spain. Alan Luckett”

Helpful Report

Posted 9 years ago

Customer initially purchased the wrong product, we noticed this and recommended a Humax Freesat Receiver opposed to the regular Freeview Box, Aerial receiption is Not available in Europe. Where Freesat is. As long as you have the correct equipment this Receiver will function with no Issues. We would encourage buyers to contact us if you have any support queries. We have been in contact with buyer and This query will be resolved in due course.

Posted 9 years ago

“The material arrived quickly and was exactly as advertised. I would definitely recommend SystemSAT to others. David Strange”

Helpful Report

Posted 9 years ago

“Excellent service and very good advice on the products for sale I would recommend this company to my friends.”

Helpful Report

Posted 9 years ago

“Goods delivered on time no problems”

Helpful Report

Posted 9 years ago

“Great choice and fast delivery and I live in remote part in Shetland isles”

Helpful Report

Posted 9 years ago

“excellent service-delivery was due in 3/5 days-it was actually 2 days only. Dish appears fine-it will be fitted in France in September so not actually in use-have no reason to think there will be any problem. Highly recommend.”

Helpful Report

Posted 9 years ago

“Can't praise them enough, they were all very helpful”

Helpful Report

Posted 9 years ago

“Can't praise them enough, they were all very helpful”

Helpful Report

Posted 9 years ago

“Large choice with good prices and quick delivery if reqd”

Helpful Report

Posted 9 years ago

“Excellent service as always. Thank you again.”

Helpful Report

Posted 9 years ago

“Item ordered was exactly as described and was delivered in the quoted time.I was emailed with despatch details and tracking no'. A very good company to deal with”

Helpful Report

Posted 9 years ago

“Polite, helpful & knowledgeable people. Their pricing was highly competitive & they shipped the goods quickly.”

Helpful Report

Posted 9 years ago

“Good value solid product, good prompt service”

Helpful Report

Posted 9 years ago

“Very please with the service I received, my order came the next day well packed. Will use systemsat again in future. Robert.G”

Helpful Report

Posted 9 years ago

“I ordered cable on Mon am, and received it Fri pm. The product itself is excellent quality.”

Helpful Report

Posted 9 years ago

“item as described , quick delivery , recommended seller”

Helpful Report

Posted 9 years ago

“What a great service arrived 2 days before expected”

Helpful Report

Posted 9 years ago

SystemSAT is rated 4.5 based on 3,297 reviews