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Talabat Reviews

1.1 Rating 189 Reviews
1 %
of reviewers recommend Talabat
1.1
Based on 189 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 15%
Accurate And Undamaged Orders
Greater than 47%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult

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Talabat 1 star review on 22nd September 2025
Anonymous
Talabat 1 star review on 23rd May 2025
YG
Talabat 1 star review on 20th May 2025
Una
Talabat 1 star review on 25th December 2024
Anonymous
Talabat 1 star review on 16th December 2024
Nitro
Talabat 1 star review on 16th December 2024
Nitro
Talabat 1 star review on 16th December 2024
Nitro
52
Anonymous
Anonymous  // 01/01/2019
the worst service in history of mankind !!!! never experienced such a stupidity and bad service in my life !!!
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Posted 5 years ago
Horrible customer service experience. I ordered food for EGP 3,000 and paid with my credit card. They then cancel the order and will not refund the money before 2-7 days.
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Posted 5 years ago
Ordered Pizza at 8:55 pm on Talabat, one and half hour and no response, no delivery. Talabat cannot track the order or the restaurant. Had to cancel the order finally. Pathetic service from Papa Murphys and Tablabat. If Talabat cannot deliver, or track the order then why do you take the order. If you cannot fulfill the order why commit, why charge for service. Why do you confirm the order. Pathetic service and pathetic app support.
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Posted 5 years ago
I've been using Talabat app for so many times ans as per my personal experience, i haven't had any problems with the delivery at all..delivery is on time and the quality of products are good. customer service is also very good.. i recommend this app to everyone especially those staying here in Qatar..
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Posted 5 years ago
The skewed rating system used by the app results in inaccurate and biased ratings. Poor ratings are assigned a "Good" ranking because this the lowest allowable rating available to the customer. It is often laughable to read a rating ranked "Good" which is then accompanied by an extremely scathing review of said"Good" restaurant by a customer narrating their horrible experience. This is the first establishment I have ever encountered that disguises authentic reviews with a deceitful rating and ranking system. "Good" should not be synonymous with "awful". Orders are always late. Restaurants blame the drivers. Drivers blame the restaurants and the customer's order is left hanging in the balance. Food arrives cold. Customer complains. Complaint team expresses regret over the customer's experience without offering any tangible resolution - rinse, repeat
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Posted 5 years ago
They just bad
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Posted 5 years ago
Useless cheater pans... Took my order and money and after 2 hours when contacted said the order is cancelled due to technical issue... My kids meal was spoiled due to to this useless company. Customer service is horrible and useless don’t ever waste time
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Posted 5 years ago
Today was the last straw with talabat, I'll uninstall it for good. When you are working and you rely on talabat to deliver food to the office at a reasonable time (I would be okay with up to 2 hours when it comes to talabat) but after 3 hours of waiting, you decide to do the logical thing and contact the customer care which somehow manages to make the problem seem x100 times worse because a-it's so frustrating chatting with them cuz there's no customer care number,b- long waits,c-unsympathetic and uninterested and simply lies and seems to be trying to get it over with, d- so far with all the issues (so many) i had with the delivery they have never offered me a satisfying solution to my problem, the best you can get is a refund (after 2 days) or an apology and empty words. Day at work actually ruined with no lunch and headache accentuated, so today after contacting them after the 3 hour delay I was informed that the restaurant canceled the order based on MY request and all they offered me was a refund, in a most unsympathetic way. If I didnt contact them there was now way for me to know the order was canceled, it was showing delivered on my app last time using talabat.
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Posted 5 years ago
@Talabat hires people who barely speak English, Arabic or basic language of Directions! I had several terrible delivery experiences because the delivery guy doesn't know the difference between behind & 'in front'! I almost had a heart attack today trying to lead him to my place. My food eventually came, not only late, but cold and not really edible. The only reason I used Talabat after several bad experiences was because the outlet 'Belgium waffles' only delivers through them, but I think I'm going to pass.
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Posted 6 years ago
Talabat is rated 1.1 based on 189 reviews