Doohickey-Hut Reviews

Name: Doohickey-Hut
Address: Darville Road, London
Rating: 4.77

4.8 Rating 6,484 Reviews

96 %

of reviewers recommend Doohickey-Hut

4.8

Based on 6,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

queries@doohickey-hut.com

Location:

Darville Road
London
N16 7PT

Write Your review

Tell us how Doohickey-Hut made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Doohickey-Hut 5 star review on 26th April 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item doesn't work. Magsafe 2 charger. No one to answer the phone or return my message or answer email yet.”

Helpful Report

Posted 7 years ago

“The black headphones looked ok but the sound quality is shit. Sounds nothing like the original that came from Samsung handset box. I not happy .”

Helpful Report

Posted 7 years ago

“Item not received. We pride ourselves in offering the highest level of customer satisfaction is a joke I'm afraid... I reported the fact that my item had not been received almost a week ago and still I am faced with excuses and further delay tactics. The person responding to the query does not even bother to read the content correctly before replying merely pointing out what is already known ie the has been shipped. The item has not been tracked but apparently Royal Mail have advised via a crystal ball considering the thousands of parcels and packages they handle everyday they have experienced some delays in some depots and that they should wait another 5 working days from the time the person contacted them this will take me to over 2 weeks from when I ordered the item and considering I ordered these earphones for my holiday which I go on on Monday now without my earphones.... for me you judge someone in there ability to resolve a problem which clearly they can't.... let's hope you get your order cuz your in trouble if you don't cuz computer says no!!”

Helpful Report

Posted 7 years ago

“In ear headphones do not fit. The item was not supplied with different size seals as advertised by Apple for the original product.”

Helpful Report

Posted 7 years ago

“my parcel got delivered to a wrong location and the people from the company did not correct the address even thought I sent out numerous e-mails for this issue.”

Helpful Report

Posted 7 years ago

“I filled in the incorrect post code for an address and sent numerous e-mails to correct this but no one bothered to help me. Very poor service, very bad experience, I dot recommend using this company. My parcel was delivered to the wrong address and now I have to sort this out with royal mail”

Helpful Report

Posted 7 years ago

“Very bad service! Item hasn't turned up...still waiting for replies.”

Helpful Report

Posted 7 years ago

“Arrives in good time, but both chargers arrived without packaging, and were faulty (looked fake) Emailed straight away with problem, no reply, sent them back with letter of complaint, still no reply, no refund , now 10 days. Poor customer service, poor company!”

Helpful Report

Posted 7 years ago

“Doesn't deserve 1 Star!! 11 days after ordering still no headphones - several emails, telephone messages and no reply. Ordered in good time for sons birthday after reading all good reviews. Would not recommend. have now took dispute up with Paypal Have one very upset son and angry parents”

Helpful Report

Posted 7 years ago

“I bought wireless samsung charger which came with ouf packaging looked cheap and was not working and the tempered glass screen protector for my s8+ but they sended me s8 screen protector so i had to spend £5xtra to send the things back and now i have to keep chasing them about my money back”

Helpful Report

Posted 7 years ago

“it's lier”

Helpful Report

Posted 7 years ago

“Not genuine products - do not fall for it! The MacBook charger I ordered was not an official Apple one and I had to return it. (previous review deleted...)”

Helpful Report

Posted 8 years ago

“FAKE products”

Helpful Report

Posted 8 years ago

“iPhone charger fell apart after one use! Disgraceful”

Helpful Report

Posted 8 years ago

“absolute dog shite cheap nasty products avoid at all costs”

Helpful Report

Posted 8 years ago

“My previous review was deleted??? Now I understand how the rating is so high! Do not use this company!! Ordered Monday and paid for next day delivery and still not arrived by Friday morning. No reply to email and no way to track order. There is a reason why everything is so cheap!”

Helpful Report

Posted 8 years ago

Sorry about this, we did not get any email from yourself, please can you advise on your email address so we can check this Thanks Doohickey-Hut CS Team

Posted 8 years ago

“Didn't respond to my request for return”

Helpful Report

Posted 8 years ago

“Delivery very slow. Even when I paid for 1st Class delivery, it has been over a week and item still hasn't arrived. Poor service as no reply from support email.”

Helpful Report

Posted 8 years ago

Sorry about this, we have contacted you regarding this, please get back to us. Thanks, Doohickey Hut Support Team

Posted 8 years ago

“Appalling service. Same as reviewer below, I ordered iphone case #47896 on 30/12/16 for 1-3 day delivery & paid premium for this. Never arrived; no tracking details on website; no response from phone call to customer service; no response to latest emails. I will never use this company again nor recommend them.”

Helpful Report

Posted 8 years ago

Sorry about this, we have contacted you regarding this, please get back to us. Thanks, Doohickey Hut Support Team

Posted 8 years ago

“Item has not arrived some two and a half weeks after order. No dispatch notification received, so decided to contact customer services two weeks after order placement. address details confirmed via email, but have heard nothing back since. First item that has ever failed to be delivered to my address(!), and holding on to hope that the issue will be resolved in time. First order from Doohickey Hut, likely to be my last.”

Helpful Report

Posted 8 years ago

Doohickey-Hut is rated 4.8 based on 6,484 reviews