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Doohickey-Hut Reviews

4.8 Rating 6,483 Reviews

96 %

of reviewers recommend Doohickey-Hut

Company Reviews

Product Reviews

4.8

Based on 6,483 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

queries@doohickey-hut.com

Location:

Darville Road
London
N16 7PT

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Doohickey-Hut 5 star review on 26th April 2021

Doohickey-Hut 5 star review on 16th March 2021

Doohickey-Hut 5 star review on 5th March 2021

Kate Toutountzi

Doohickey-Hut 5 star review on 20th January 2020

Doohickey-Hut 5 star review on 15th February 2019

Doohickey-Hut 4 star review on 26th January 2019

Miss Angela Morrison

Doohickey-Hut 5 star review on 3rd April 2017

Evelyn R. T. Koroma

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order #101297. Purchased and paid for express next day delivery on a Thursday before 2pm cut-off, didn't receive item until Monday the following week. So, failed to meet expectations and that as paid for by terms of purchase contract. The least you could do would be to refund the delivery charge, right? :-(. Hopefully I'll hear from you with this credit. Also, no response to e-mails or to say we're glad you have received your goods, AND no apology! Bad service!”

Posted 6 years ago

“I bought ear plugs a few days later I received an email confirming I was to receive this item 3-5 days later on the 6 th day I emailed asking how I can track the item and when I could expect to receive this I had a reply “thank you for your email” I then contacted them by phone a few times only to go to voicemail and no one got back to me... I then asked PayPal to get me a refund getting a message a few days later stating I was to receive a refund which I have received thank you Not receiving the item I can understand human error does happen but not to have had a reply to my email request phone messages but simply you are getting a refund without an apology is very rude and extremely unprofessional”

Posted 6 years ago

“never received the item this is a scam please do not use and is all a bunch of lies”

Posted 6 years ago

“I received the wrong mobile phone car charger. I have tried sending emails of which I don't get a reply! There is no telephone number to speak to anyone. Rubbish customer service.”

Posted 6 years ago

“This company deletes negative reviews. They also supply FAKE items. Apple macbook pro charger ordered, obvious fake. Emailed and demanded refund, which was received. Purchase through Paypal or credit only to ensure you can raise a dispute safely. These items are DANGEROUS and have not been safety tested to Apple's standards and are NOT GENUINE ITEMS. AVOID.”

Posted 6 years ago

“I paid for next day delivery, having placed the order on a Saturday I didn't expect to get it on the Sunday, but I was annoyed that it wasn't dispatched until the Wednesday! I tried to contact Doohickey Hut but although they claim to respond within 24 hours have yet to hear from them. When the battery arrived (on the Friday, so 2 days after it was dispatched) it was the wrong one, once again I tried to contact Doohickey Hut and once again I have heard nothing. So if you do use them, don't bother with next day delivery as it's a con, and make sure you order the right thing as you will never get any customer service.”

Posted 6 years ago

“do not order from them they are cowboys and all these positive reviews are fake. They do not deliver your products and even wjen they do they are never on time! They have the worst customer care ever, as they simply do not respobd to your emails!”

Posted 6 years ago

“Still haven't received order after lots of emails! So annoyed ! Do not order from them!”

Posted 6 years ago

“Well i can't leave a review about the headphones as i never received them, i have sent numerous emails, i even called and left a message and nothing i got 1 response asking to confirm my address which i did day's ago and then no response from that, absolute joke, i have gave them many opportunity to get in touch before i left a review, but i have no option to leave a negative review, poor customer service, can't get to talk to anyone as the landline number just get's answered by an automated voicemail, send emails is a waste of time. So i wouldn't buy from here again, waste of my money. I will be sharing my review on Facebook also to let people know not to buy from here, they just take your money and disappear. DO NOT BUY FROM HERE.”

Posted 6 years ago

“No product received”

Posted 6 years ago

“The product I received was faulty and didn’t work, I was advised to return it and I would get a refund so that’s what I did. Since then I have emailed and called but with no response and still have no refund or communtication about when I will be refunded.”

Posted 6 years ago

“I ordered a pair of beats X earphones, they arrived the seal was opened and the box was dirty. The earphones have clearly been used or opened and tested. If I wanted a pair of used ear phones I would have bought a used pair.”

Posted 6 years ago

“Still haven’t received my order and had no response to my enquiry”

Posted 6 years ago

“Still dont have the battery..........trièd to contact you but the web site wouldn't let me”

Posted 6 years ago

“Apple earphone right side stopped working after 3 days...”

Posted 6 years ago

“Have not received my order despite an email almost two weeks ago saying it was on its way. I have been trying to contact to find out what the issue is and have received very little back with no explanation!!!!! Every time I call it goes to answerphone. Very unhappy with the service. I want a refund”

Posted 6 years ago

“Supplied faulty goods. TWICE. Appalling customer service. Seller delayed refunding return postage. Faulty goods accepted at reduced price, but seller refused to refund £3 difference. Legal action taken to reclaim the £3. Refunded this amount but only before it incurred legal charges of TEN times the amount owed! Disgusting experience.”

Posted 6 years ago

“Ordered a Samsung s8 fast charger. It looks like the right item but my phone doesn't recognise it as a fast charger and it charges at slow pace compared to charger that came with the phone”

Posted 6 years ago

“Paid Extra for quick delivery. Slower than Normal. Very Poor Customer service. Would Avoid like the plauge”

Posted 6 years ago

“Item doesn't work. Magsafe 2 charger. No one to answer the phone or return my message or answer email yet.”

Posted 6 years ago

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Doohickey-Hut is rated 4.8 based on 6,483 reviews