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Teletext Holidays Reviews

1.8 Rating 1,617 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

1.8

Based on 1,617 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the worst holiday site in history when it’s time to take ur money they take it I’ve been on hold for 4hrs over a 2day span I adivise nobody to book with these people. I will be raking this matter up with the Birmingham mail and I have a huge following in social media. They will not be getting away with this”

Posted 3 years ago

“Shocking company to deal with, as already written, if you want to book a holiday, they'll answer the phone in seconds, if it's a refund or cancellation, you'll be on the phone for hours, only to be hung up on. They have a stock answer email, that means absolutely nothing, that they send for every inquiry. Please AVOID and don't be tempted by the lower offers, soon as your on the phone, the holiday price rises. Total scam artists.”

Posted 3 years ago

“***AVOID AVOID AVOID***Wish to god i could score 0 stars book ur holiday then u cant do a thing if they change date which they did to me then said u have to change the rest of the holiday booking urself so u have to call hotel transfers APSOLUTE JOKE”

Posted 3 years ago

“Take your money even though they acknowledge the holiday has been cancelled. Do not use this company”

Posted 3 years ago

“TT765725 teletext Holidays. Pure rip off and all who work for them are as bad. Using corona virus as an excuse not to refund people. Don't know how there getting away with it. It's against the law to keep people's money and make interest on it. Jet 2 have confirmed they have refunded my flight money instantly. So my solicitor is taking this to court within the next couple of weeks. Don't book holiday with this company. And don't take notice of good reviews all faults. Thank you.”

Posted 3 years ago

“Please do not book a holiday with teletext holidays. They are great at taking your money but if you try to contact customer support it's an absolute nightmare. I am trying to contact them to cancel a booking almost a year in advance but keep being fobed off. You have no chance getting through of the phone you are just left holding on. They are also holding a refund from Ryanair that I am trying to get back. Please be warned.”

Posted 3 years ago

“NEVER BUY A HOLIDAY FROM THEM! Price online is always lower than when you phone up to book and then the hard sale tactics begin - less days at the lower price, different arrival/departure times at the lower price and call backs late at night when you might be more likely to take the the offer. Really hard to get hold of, non-existent customer service response to emails. Still waiting for a refund of £4500 which was paid in Jan 2020!”

Posted 3 years ago

“Total robbing company booked holiday last February still waiting for refund lies after lies .AVOID AT ALL COST YOU have been warned”

Posted 3 years ago

“Booked holidays for April 2020 was cancelled due to COVID Have spoken to many and many emails there is no refund Today I spoke to some one she said her name is ruby but refused to give me her full name saying it’s company policy not to give full name (it’s a laugh) . She said the email address I been using was wrong and she gave me a another email address when I tried to send email on that address It saying it is address not found They are all lying Wish gov will do something to have the money back , paid 2000 pounds and now looks like it lost. Please no one book with them . Never seen any company like this before Such an awful experience”

Posted 3 years ago

“Holiday booked in May 2020.Cancelled due to virus .No response .Ryanair refunded flight but sent to Teletext and they have never refunded to me!!”

Posted 3 years ago

“Trying to speak to a teletext holidays about a refund a month later still haven’t managed to speak to them, you hold on for over an hour then get cut off but if you want to buy a holiday they answer in a couple of rings. Absolute joke!!!”

Posted 3 years ago

“Now been waiting a full week for return phone call after been told don't leave your phone one of my agents will be with you in 5 minutes great customer service”

Posted 3 years ago

“If you call to book a holiday - they answer in 10 seconds . I sent 5 emails to support and got no reply, and if you call support , there is never anyone at the end of endless recorded messages . I am owed for a holiday that was cancelled due to COVID and this company has no integrity of customer service at all .”

Posted 3 years ago

“Finally !! Was taking them to county court and suprise suprise had a phone call today after being ignored for 6 months saying refund will be in my account within 7 days then I can update the court saying it's been settled 😁😁😁”

Posted 3 years ago

“after several emails and no response i have now been on hold for over 2 hour trying to speak to cancellations. The company is a Joke”

Posted 3 years ago

“Disgusting customer service rude lie and am still waiting for a refund for over £5000. it takes me over an hour to get hold of them no refund just lies will never use again and will be taking to court”

Posted 3 years ago

“DO NOT BOOK WITH TELETEXT! Teletext is a fraudulent operation. They excel at taking your money and they have been trained to lie and feed you ridiculous and implausible stories. We booked what was allegedly a 'free cancellation' holiday. We couldn't travel due to government guidelines. Made numerous phone calls to cancel and was on hold for up to an hour each time. After a heated exchange on my third call they assured me the booking was cancelled but still have not provided any evidence of cancellation or of a refund. I don't expect to receive this either.”

Posted 3 years ago

“Absolute shocking customer service. I have been trying to amend my booking for 9 weeks . On hold for hours at a time, getting through to be cut off mid sentence, finally speaking to someone to be told the amendments team will call me back. Waiting for a week then having to chase them again. They rang me back and let it ring twice and hung up. Still not been able to amend my booking. Absolutely disgraceful service. Having used these for the past 4 years and having no issues at all this is disgusting how they treat customers. Had one customer service member actually huff and puff. No interest in helping whatsoever.”

Posted 3 years ago

“Well after nearly a year I got my money back from Teletext Holidays, multiple emails unanswered, phone calls hung up on , Eventually I spoke to my local MP, 2 letters from him to Chief executive of Teletext and 6 weeks later , I got my money back I will NEVER use Teletext holidays again .”

Posted 3 years ago

“Lack of any response to my emails about refund for my canceled holiday”

Posted 3 years ago

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Teletext Holidays is rated 1.8 based on 1,617 reviews